Bug 80392 - EDITING: Endless page counting on editing
Summary: EDITING: Endless page counting on editing
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version: 4.2.3.3 release
Hardware: Other All
: highest critical
Assignee: Not Assigned
QA Contact:
URL:
Whiteboard: BSA NeedAdvice
Keywords: have-backtrace
Depends on:
Blocks:
 
Reported: 2014-06-23 12:19 UTC by Hkais
Modified: 2014-07-16 15:06 UTC (History)
2 users (show)

See Also:
i915 platform:
i915 features:


Attachments
the gdb "bt full" trace (22.42 KB, application/gzip)
2014-06-23 12:19 UTC, Hkais
Details

Description Hkais 2014-06-23 12:19:30 UTC
Created attachment 101580 [details]
the gdb "bt full" trace

We use Open/Libreoffice since 2006 and we love it! (I had to use MS Word since version 6, so I really love it)

But now I am facing a issue, there I cannot find a workaround.

I have a document, with a lot of changes tracking a lot of comments on authoring and also some images. The doc is 14 pages long.

If I try to insert a heading or sometimes only a text on a specific place in the doc, libreoffice is running into a loop an beginns to count page numbers. I killed it with the doc size of 15.000 pages, since the application was unresponsive.
I created a gdb file, which hopefully will help.

best wishes,
hkais
Operating System: All
Version: 4.2.3.3 release
Comment 1 Jay Philips 2014-06-25 05:06:42 UTC
Hi Hkais,

I would recommend you upgrade to 4.2.4 or 4.2.5 and see if that helps.
Comment 2 Hkais 2014-07-04 08:13:04 UTC
problem still exists on windows, linux and also on the current version 4.2.5.2
reverted back to ubuntu managed version of libreoffice
Comment 3 Hkais 2014-07-04 10:53:51 UTC
since I was not sure, I have opened a new bug.
bug #80904 which happens now on the same doc
and maybe it is correlated to bug #47935
Comment 4 Jay Philips 2014-07-05 02:48:59 UTC
Hello Hkais,

Is it possible for you to share the document with us and provide us steps for us to reproduce it.
Comment 5 Hkais 2014-07-16 08:29:20 UTC
Hello Jay,
see also bug #80904

I cannot provide you the doc with the details right now. How can we workaround the issue? (I could create a dev environment, if it helps, but would need some support on it)

As you see I have managed to provide stacktraces, so I think I could provide also more details on the errors, if someone hepls me.
Comment 6 Jay Philips 2014-07-16 15:06:55 UTC
Hi Hkais,

Is it possible for you to check earlier versions of libreoffice, which you can open the document with and scramble its contents without it crashing, so that you can provide us with a sample document.

You can find portable of old versions at these links

http://downloadarchive.documentfoundation.org/libreoffice/old/4.1.6.2/portable/
http://downloadarchive.documentfoundation.org/libreoffice/old/4.0.6.2/portable/
http://downloadarchive.documentfoundation.org/libreoffice/old/3.6.4.3/portable/


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