Bug 100090

Created attachment 130095 [details]
troubleshoot.txt from the printer troubleshooter

This is a duplicate of the issue I reported on the RedHat bugzilla at https://bugzilla.redhat.com/show_bug.cgi?id=1420072

I figured I'd report it in the right place--the upstream project itself.


SUMMARY
I have a USB-connected HP LaserJet 1200 laser printer. From my Fedora 25 machine, most documents print just fine. However there are *certain* PDFs that refuse to print. I can print these troublesome PDFs from my Windows and Mac machines.


HOW REPRODUCIBLE
100% reproducible with affected PDFs. 0% reproducible for other documents. Not sure what makes certain PDFs not work. Same results on Fedora 25 with poppler-0.45.0-2.fc25 as well as OpenSUSE Tumbleweed with poppler-0.52.0


STEPS TO REPRODUCE
1. Find/acquire/generate a troublesome PDF document (one is attached)
2. Print the PDF document from program that can print (evince, chromium, xournal, okular, `lp`; doesn't matter)


ACTUAL RESULTS
The document shows up in the printer's job queue and the lights on the front of the printer begin to blink as though it's about to start printing. But it never actually prints. The job's status remains "processing" indefinitely. I've waited 30 minutes in this state and it never prints.


EXPECTED RESULTS
The document should print within 10 seconds of being sent to the printer.


REGRESSION
- All text documents print fine from gedit and `lp`
- Most PDF documents print fine from evince, chromium, xournal, okular, and `lp`
- Affected PDFs do not print from any program (evince, chromium, xournal, okular, or `lp`)
- Same results in Fedora 25 as well as OpenSUSE Tumbleweed


ADDITIONAL INFO
- Attached troubleshooting.txt from the printer troubleshooter
- Attached a PDF that won't print
- Attached a PDF that does print