| Summary: | Playing one or two 4k videos, a lot of skipped frames and freezes appear | ||||||||
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| Product: | DRI | Reporter: | Armando Antonio <armando.antoniox.mora.reos> | ||||||
| Component: | DRM/Intel | Assignee: | Intel GFX Bugs mailing list <intel-gfx-bugs> | ||||||
| Status: | CLOSED FIXED | QA Contact: | Intel GFX Bugs mailing list <intel-gfx-bugs> | ||||||
| Severity: | major | ||||||||
| Priority: | medium | CC: | intel-gfx-bugs | ||||||
| Version: | unspecified | ||||||||
| Hardware: | x86-64 (AMD64) | ||||||||
| OS: | Linux (All) | ||||||||
| Whiteboard: | ReadyForDev | ||||||||
| i915 platform: | CNL | i915 features: | GPU hang | ||||||
| Attachments: |
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Created attachment 134921 [details]
kernel log
Platform configuration ====================================== Graphic stack ====================================== ====================================== Software ====================================== kernel version : 4.14.0-rc5-drm-tip-ww42-commit-920fa32+ hostname : gfx-CannonLake-Client-Platform architecture : x86_64 os version : Ubuntu 17.04 os codename : zesty kernel driver : i915 bios revision : 100.1 bios release date : 08/15/2017 ksc : 1.28 hardware acceleration : only available on X swap partition : enabled on (/dev/nvme0n1p2) ====================================== Graphic drivers ====================================== xf86-video-intel (tag) : 2.99.917 xf86-video-intel (commit) : 2.99.917-796-g04b4f3b modesetting : enabled modesetting compiled for : 1.19.99.1 X.Org Video Driver libdrm : 2.4.84 cairo : 1.15.9 intel-gpu-tools (tag) : intel-gpu-tools-1.20-29-gd4d976de intel-gpu-tools (commit) : d4d976de ====================================== Hardware ====================================== motherboard model : CannonLakeClientPlatform motherboard id : CannonLakeYLPDDR4RVP form factor : Laptop manufacturer : IntelCorporation cpu family : Other cpu family id : 6 cpu information : Genuine Intel(R) CPU 0000 @ 1.00GHz gpu card : Intel Corporation Device 5a49 (rev 03) (prog-if 00 [VGA controller]) memory ram : 7.62 GB max memory ram : 8 GB cpu thread : 4 cpu core : 2 cpu model : 102 cpu stepping : 2 socket : Other current cd clock frequency : 336000 kHz maximum cd clock frequency : 528000 kHz displays connected : eDP-1 ====================================== Firmware ====================================== dmc fw loaded : yes dmc version : 1.6 guc fw loaded : NONE guc version wanted : 0.0 guc version found : 0.0 ====================================== kernel parameters ====================================== quiet splash i915.enable_guc_submission=2 i915.enable_guc_loading=2 i915.alpha_support=1 I'm not quite sure this is the same symptom, but you might have a look at https://bugs.freedesktop.org/show_bug.cgi?id=103408 for a similar case. Hello, I tried to reproduce this issue with latest configuration and now it is working good, I couldn't see any type of freeze or frame skipped, so, I'll close this bug as fixed
Platform Configuration
======================================
Software
======================================
kernel version : 4.16.0-rc1-drm-tip-ww8-commit-337c900+
architecture : x86_64
os version : Ubuntu 17.10
os codename : artful
[sudo] password for gfx: kernel driver : i915
bios revision : 124.2
bios release date : 02/05/2018
ksc : 1.36
hardware acceleration : disabled
swap partition : enabled on (/dev/nvme0n1p2)
======================================
Graphic drivers
======================================
libdrm : 2.4.90
cairo : 1.15.11
intel-gpu-tools (tag) : intel-gpu-tools-1.21-114-g239305a77
intel-gpu-tools (commit) : 239305a77
======================================
Hardware
======================================
motherboard model : CannonLakeClientPlatform
motherboard id : CannonLakeYLPDDR4RVP
cpu family id : 6
cpu information : Genuine Intel(R) CPU 0000 @ 1.00GHz
gpu card : Intel Corporation Device 5a49 (rev 03) (prog-if 00 [VGA controller])
memory ram : 7.63 GB
max memory ram : 8 GB
cpu thread : 4
cpu core : 2
cpu model : 102
cpu stepping : 2
current cd clock frequency : 336000 kHz
maximum cd clock frequency : 528000 kHz
displays connected : eDP-1 HDMI-A-1
======================================
Firmware
======================================
dmc fw loaded : yes
dmc version : 1.7
======================================
kernel parameters
======================================
splash i915.alpha_support=1 drm.debug=0x1e
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Created attachment 134920 [details] dmesg log When I try to play multiple videos in different pipes, I was not able to see the videos correctly, there is a lot of skipped frames and freezes. Steps: 1-Download 4k videos. 2-play them using vls o totem. 3-see there are skipped frames and freezes.