| Summary: |
[skl] GPU reset when working on Microsoft Excel files (only when the file contains colored cells) under Rdesktop |
| Product: |
Mesa
|
Reporter: |
Albator_123 <afadili> |
| Component: |
Drivers/DRI/i965 | Assignee: |
Intel 3D Bugs Mailing List <intel-3d-bugs> |
| Status: |
RESOLVED
MOVED
|
QA Contact: |
Intel 3D Bugs Mailing List <intel-3d-bugs> |
| Severity: |
critical
|
|
|
| Priority: |
medium
|
CC: |
intel-gfx-bugs
|
| Version: |
unspecified | |
|
| Hardware: |
x86-64 (AMD64) | |
|
| OS: |
other | |
|
| Whiteboard: |
|
|
i915 platform:
|
|
i915 features:
|
|
|---|
| Attachments: |
crash dump
|
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Created attachment 135514 [details] crash dump Hi everyone, i'm getting gpu resets when working with Microsft Excel 2007 over rdesktop. This causes the GPU to reset until the computer crashes completely and returns to the screen session. it only happens when there is colors in the cells, if not it doesn't crash. So if i set set the parameter a (color) to 24 bits this happens less but it crashes anyway. -Debian 9.1 -system architecture :x86_64 -Display connector: DP -Mother board: Handle 0x0002, DMI type 2, 15 bytes Base Board Information Manufacturer: LENOVO Product Name: 30D2 Version: SDK0J40697 WIN 3305033032255 Serial Number: Asset Tag: Features: Board is a hosting board Board is replaceable Location In Chassis: Default string Chassis Handle: 0x0003 Type: Motherboard Contained Object Handles: 0 - Kernel version: 4.9.0-3-amd64 #1 SMP Debian 4.9.30-2+deb9u5 (2017-09-19) x86_64 GNU/Linux rdesktop 1.8.3-2+b1 Details in the logs : Nov 16 11:38:16 USERX kernel: [13205.906830] [drm] GPU HANG: ecode 9:0:0x86dffffd, in Xorg [697], reason: Hang on render ring, action: reset Nov 16 11:38:16 USERX kernel: [13205.906833] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace. Nov 16 11:38:16 USERX kernel: [13205.906834] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel Nov 16 11:38:16 USERX kernel: [13205.906835] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue. Nov 16 11:38:16 USERX kernel: [13205.906837] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it. Nov 16 11:38:16 USERX kernel: [13205.906838] [drm] GPU crash dump saved to /sys/class/drm/card0/error Nov 16 11:38:16 USERX kernel: [13205.906903] drm/i915: Resetting chip after gpu hang Nov 16 11:38:16 USERX kernel: [13205.906972] [drm] RC6 on Nov 16 11:38:16 USERX kernel: [13205.921260] [drm] GuC firmware load skipped Nov 16 11:38:28 USERX kernel: [13217.905687] drm/i915: Resetting chip after gpu hang Nov 16 11:38:28 USERX kernel: [13217.905754] [drm] RC6 on Nov 16 11:38:28 USERX kernel: [13217.917850] [drm] GuC firmware load skipped Nov 16 11:38:28 USERX org.a11y.atspi.Registry[914]: XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0" Nov 16 11:38:28 USERX org.a11y.atspi.Registry[914]: after 16426 requests (16426 known processed) with 0 events remaining. Nov 16 11:38:28 USERX org.a11y.atspi.Registry[842]: XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0" Nov 16 11:38:28 USERX org.a11y.atspi.Registry[842]: after 16440 requests (16440 known processed) with 0 events remaining. Nov 16 11:38:28 USERX systemd[1]: Stopping User Manager for UID 111... Nov 16 11:38:28 USERX systemd[815]: Stopping D-Bus User Message Bus... Nov 16 11:38:28 USERX systemd[815]: Stopped target Default. Nov 16 11:38:28 USERX systemd[815]: Stopping Virtual filesystem service... Nov 16 11:38:28 USERX systemd[815]: Stopped D-Bus User Message Bus. Nov 16 11:38:28 USERX systemd[815]: Stopped Virtual filesystem service. Nov 16 11:38:28 USERX systemd[815]: Stopped target Basic System. Nov 16 11:38:28 USERX systemd[815]: Stopped target Timers.