Bug 31628

Summary:	MSN account "network error" in Empathy; 'killall telepathy-butterfly' does not work
Product:	Telepathy	Reporter:	Jay Cassano <cassano.jay>
Component:	haze	Assignee:	Telepathy bugs list <telepathy-bugs>
Status:	RESOLVED MOVED	QA Contact:	Telepathy bugs list <telepathy-bugs>
Severity:	normal
Priority:	medium
Version:	unspecified
Hardware:	x86 (IA32)
OS:	Linux (All)
Whiteboard:
i915 platform:		i915 features:

Description Jay Cassano 2010-11-15 01:06:59 UTC

Hello,

I originally posted this bug on GNOME bugzilla for Empathy (2.30.2) and was told to repost it here. Thanks in advance for looking into it.

Hi, I tried to find an open bug for this since I'm sure it's been covered
before, but I couldn't see one. Sorry if this is a duplicate report.

I use Empathy to connect to two different MSN accounts.

I used the workaround posted on http://live.gnome.org/Empathy/Protocols for a
while, despite its inconvenience. However, that stopped working reliably.
Eventually I found a couple of threads on Ubuntu Forums (can't find the links
now sorry, will search for them if you'd like) that recommended uninstalling
telepathy-butterfly and using telepathy-haze instead. I did this and everything was working smoothly for a few days. 

However, now I can only connect to one MSN account and not the other. Both are
@hotmail.com accounts, so I'm not sure why one works and the other doesn't. I
saw another open bug about MSN not working if the password is too long so I
tried changing to a shorter password but that didn't fix the issue.

Let me know if there's any more info I can help you with.

Comment 1 GitLab Migration User 2019-12-03 20:07:16 UTC

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-haze/issues/46.

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