Hello, I originally posted this bug on GNOME bugzilla for Empathy (2.30.2) and was told to repost it here. Thanks in advance for looking into it. Hi, I tried to find an open bug for this since I'm sure it's been covered before, but I couldn't see one. Sorry if this is a duplicate report. I use Empathy to connect to two different MSN accounts. I used the workaround posted on http://live.gnome.org/Empathy/Protocols for a while, despite its inconvenience. However, that stopped working reliably. Eventually I found a couple of threads on Ubuntu Forums (can't find the links now sorry, will search for them if you'd like) that recommended uninstalling telepathy-butterfly and using telepathy-haze instead. I did this and everything was working smoothly for a few days. However, now I can only connect to one MSN account and not the other. Both are @hotmail.com accounts, so I'm not sure why one works and the other doesn't. I saw another open bug about MSN not working if the password is too long so I tried changing to a shorter password but that didn't fix the issue. Let me know if there's any more info I can help you with.
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