Bug 34448

Summary:	Contacts don't show up in the list
Product:	Telepathy	Reporter:	Guillaume Desmottes <guillaume.desmottes>
Component:	gabble	Assignee:	Telepathy bugs list <telepathy-bugs>
Status:	RESOLVED MOVED	QA Contact:	Telepathy bugs list <telepathy-bugs>
Severity:	normal
Priority:	medium	CC:	dusan.maliarik
Version:	unspecified
Hardware:	Other
OS:	All
Whiteboard:
i915 platform:		i915 features:

Description Guillaume Desmottes 2011-02-18 06:22:24 UTC

Original report: https://bugzilla.gnome.org/show_bug.cgi?id=640108

"""
I only have one account (GTalk), Empathy that comes from Ubuntu 10.10
repositories. It connects to the server, I can initiate conversations by "New
conversation" action, and my contacts auto-complete there as I type it's name.
The problem is that no contacts are visible in the contacts list (even with
offline visible).
"""

The reporter sent me the full Gabble logs in private so let me know if you need it.

Comment 1 Dusan Maliarik 2011-02-27 08:14:26 UTC

Being the user that originally reported that bug to empthy, I'd like to know what's the status. 10 days passed and there's no reaction from the team.

Comment 2 Will Thompson 2011-04-11 07:38:19 UTC

Hi Dusan,

Guillaume forwarded me your telepathy-gabble log. I tried to make up a test case based on the incoming XML in the log, and it seemed to work fine: contacts showed up on the contact list. So I'm a bit confused as to what's happening for you.

Would you be able to get some more logs to help us debug this? In a terminal, run:

    dbus-monitor > /tmp/fd.o-34448-dbus-monitor.log

Then start Empathy, and sign into Google Talk. Once Empathy thinks you're signed in (and you have confirmed that the contacts are not visible in the contact list even when View → Offline Contacts is enabled), press Control-C in the terminal to stop capturing D-Bus traffic. Then, email me the Gabble log (obtained from the Debug window as before) along with the dbus-monitor log saved in /tmp.

Sorry to take so long to get back to you. :(

Comment 3 GitLab Migration User 2019-12-03 19:50:54 UTC

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-gabble/issues/131.

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