Bug 34448 - Contacts don't show up in the list
Summary: Contacts don't show up in the list
Status: NEW
Alias: None
Product: Telepathy
Classification: Unclassified
Component: gabble (show other bugs)
Version: unspecified
Hardware: Other All
: medium normal
Assignee: Telepathy bugs list
QA Contact: Telepathy bugs list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2011-02-18 06:22 UTC by Guillaume Desmottes
Modified: 2011-04-11 07:38 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:


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Description Guillaume Desmottes 2011-02-18 06:22:24 UTC
Original report: https://bugzilla.gnome.org/show_bug.cgi?id=640108

"""
I only have one account (GTalk), Empathy that comes from Ubuntu 10.10
repositories. It connects to the server, I can initiate conversations by "New
conversation" action, and my contacts auto-complete there as I type it's name.
The problem is that no contacts are visible in the contacts list (even with
offline visible).
"""

The reporter sent me the full Gabble logs in private so let me know if you need it.
Comment 1 Dusan Maliarik 2011-02-27 08:14:26 UTC
Being the user that originally reported that bug to empthy, I'd like to know what's the status. 10 days passed and there's no reaction from the team.
Comment 2 Will Thompson 2011-04-11 07:38:19 UTC
Hi Dusan,

Guillaume forwarded me your telepathy-gabble log. I tried to make up a test case based on the incoming XML in the log, and it seemed to work fine: contacts showed up on the contact list. So I'm a bit confused as to what's happening for you.

Would you be able to get some more logs to help us debug this? In a terminal, run:

    dbus-monitor > /tmp/fd.o-34448-dbus-monitor.log

Then start Empathy, and sign into Google Talk. Once Empathy thinks you're signed in (and you have confirmed that the contacts are not visible in the contact list even when View → Offline Contacts is enabled), press Control-C in the terminal to stop capturing D-Bus traffic. Then, email me the Gabble log (obtained from the Debug window as before) along with the dbus-monitor log saved in /tmp.

Sorry to take so long to get back to you. :(


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