Bug 38795

Summary: White and black lines after updating Xorg server and Xorg driver - unusable desktop
Product: xorg Reporter: videoclocknet <videoclocknet>
Component: Driver/RadeonAssignee: xf86-video-ati maintainers <xorg-driver-ati>
Status: RESOLVED INVALID QA Contact: Xorg Project Team <xorg-team>
Severity: blocker    
Priority: high    
Version: unspecified   
Hardware: x86 (IA32)   
OS: Linux (All)   
Whiteboard:
i915 platform: i915 features:
Attachments:
Description Flags
Screenshot showing the bug
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dmesg output
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/var/log/Xorg.0.log output
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xorg.png
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xorg-1.png
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xorg-2.png
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xserver-xorg.png
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xserver-xorg-1.png
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xserver-xorg-2.png
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xserver-xorg-video-ati.png
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xserver-xorg-video-ati-1.png
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xserver-xorg-video-ati-2.png
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xserver-xorg-video-radeon.png
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xserver-xorg-video-radeon-1.png none

Description videoclocknet 2011-06-30 02:13:31 UTC
Created attachment 48581 [details]
Screenshot showing the bug

In my Acer TravelMate 7720G and the graphics card: ATI Mobility Radeon HD 2400 XT HyperMemory, after updating Xorg server, Xorg driver and related packages which Ubuntu 11.04 provides, my desktop is unusable now:

It appears black and white colours - I've been able to record a screenshot using keys, see it in the attached file.

Now the desktop works correctly only when I use the "booting in safe mode" option.



I've selected the Driver/radeon component but I don't know exactly the component I have to choose - it forces me to choose one
Comment 1 videoclocknet 2011-06-30 02:16:09 UTC
Created attachment 48582 [details]
dmesg output
Comment 2 videoclocknet 2011-06-30 02:17:10 UTC
Created attachment 48583 [details]
/var/log/Xorg.0.log output
Comment 3 Alex Deucher 2011-06-30 06:13:35 UTC
(In reply to comment #0)
> In my Acer TravelMate 7720G and the graphics card: ATI Mobility Radeon HD 2400
> XT HyperMemory, after updating Xorg server, Xorg driver and related packages
> which Ubuntu 11.04 provides, my desktop is unusable now:

Can you narrow down which update caused the issue?
Comment 4 videoclocknet 2011-06-30 09:53:05 UTC
(In reply to comment #3)
> (In reply to comment #0)
> > In my Acer TravelMate 7720G and the graphics card: ATI Mobility Radeon HD 2400
> > XT HyperMemory, after updating Xorg server, Xorg driver and related packages
> > which Ubuntu 11.04 provides, my desktop is unusable now:
> 
> Can you narrow down which update caused the issue?

I use this PPA: http://ppa.launchpad.net/xorg-edgers/ppa/ubuntu

So you can see the packages I'm currently using in:
http://ppa.launchpad.net/xorg-edgers/ppa/ubuntu/dists/natty/main/binary-i386/Packages
Comment 5 videoclocknet 2011-06-30 09:54:39 UTC
Created attachment 48602 [details]
xorg.png
Comment 6 videoclocknet 2011-06-30 09:55:24 UTC
Created attachment 48603 [details]
xorg-1.png
Comment 7 videoclocknet 2011-06-30 09:56:04 UTC
Created attachment 48604 [details]
xorg-2.png
Comment 8 videoclocknet 2011-06-30 09:56:45 UTC
Created attachment 48605 [details]
xserver-xorg.png
Comment 9 videoclocknet 2011-06-30 09:57:27 UTC
Created attachment 48606 [details]
xserver-xorg-1.png
Comment 10 videoclocknet 2011-06-30 09:58:09 UTC
Created attachment 48607 [details]
xserver-xorg-2.png
Comment 11 videoclocknet 2011-06-30 09:58:53 UTC
Created attachment 48608 [details]
xserver-xorg-video-ati.png
Comment 12 videoclocknet 2011-06-30 09:59:43 UTC
Created attachment 48609 [details]
xserver-xorg-video-ati-1.png
Comment 13 videoclocknet 2011-06-30 10:00:32 UTC
Created attachment 48610 [details]
xserver-xorg-video-ati-2.png
Comment 14 videoclocknet 2011-06-30 10:01:20 UTC
Created attachment 48611 [details]
xserver-xorg-video-radeon.png
Comment 15 videoclocknet 2011-06-30 10:02:07 UTC
Created attachment 48612 [details]
xserver-xorg-video-radeon-1.png
Comment 16 Alex Deucher 2011-06-30 10:22:48 UTC
Does disabling colortiling help?
Option "ColorTiling" "False"
in the device section of your xorg.conf
Comment 17 videoclocknet 2011-06-30 10:53:16 UTC
(In reply to comment #16)
> Does disabling colortiling help?
> Option "ColorTiling" "False"
> in the device section of your xorg.conf

System freezes in the Ubuntu logo when I use ColorTiling "False" option.
Comment 18 Alex Deucher 2011-06-30 10:57:45 UTC
Can you use git and bisect?
Comment 19 videoclocknet 2011-06-30 11:46:59 UTC
(In reply to comment #18)
> Can you use git and bisect?

What commands exactly do you want me to run?
Comment 20 Christopher M. Penalver 2016-02-24 06:01:23 UTC
videoclocknet, Ubuntu 11.04 reached EOL as of October 28, 2012. For more on this, please see https://wiki.ubuntu.com/Releases .

If this is reproducible in a supported release, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

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