Bug 70518

Summary: Graphical Trouble with AMD Radeon HD 8240
Product: xorg Reporter: Quentin <quentin.garnier71>
Component: Driver/RadeonAssignee: xf86-video-ati maintainers <xorg-driver-ati>
Status: RESOLVED MOVED QA Contact: Xorg Project Team <xorg-team>
Severity: normal    
Priority: medium    
Version: unspecified   
Hardware: x86-64 (AMD64)   
OS: Linux (All)   
Whiteboard:
i915 platform: i915 features:
Attachments:
Description Flags
My dmesg
none
My Xorg log
none
Xorg log with xorg-x11-drv-ati-7.2.0-0
none
dmesg with xorg-x11-drv-ati-7.2.0-0
none
Xorg.conf
none
Xorgauto.conf
none
newxorglog
none
Xorg logs for Acers AMD 8240
none
dmesh for acer Amd radeon 8240 none

Description Quentin 2013-10-16 00:04:51 UTC
Hi, 

I want to report some problems with my new computer . I am using Fedora 20 alpha 64 bits with an AMD Radeon HD8240. My X.Org X Server 1.14.3 . 

When il lauched the X server my cursor is scrambled , and all object are very slow (Window and other .. ) . If i use a desktop like Gnome 3 all is too slow.... For exemple , when i tape a message with my keyboard i have a latence.
But when i use the LXDE desktop it s more fastest .

I don't know why i see a scrambled cursor (two black lines in down) .. (With Gnome 3 and Lxde ) 


Probably radeon doesn't support my radeon HD8240? Or not completely ? 

unfortunely we can't see my icon mouse when i make a print screen..

this is my command back : 

cat /proc/bus/pci/devices | grep VGA || lspci | grep VGA | colrm 1 4 ; cat /proc/cpuinfo | egrep "model name|MHz" ; xdpyinfo -display :0 | egrep "version:|dimensions|depth of" ; glxinfo -display :0 | egrep -A2 "rendering|OpenGL"
1.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8240]
model name	: AMD E1-2500 APU with Radeon(TM) HD Graphics
cpu MHz		: 800.000
model name	: AMD E1-2500 APU with Radeon(TM) HD Graphics    
cpu MHz		: 900.000
  dimensions:    1920x1080 pixels (508x285 millimeters)
  depth of root window:    24 planes
direct rendering: Yes
server glx vendor string: SGI
server glx version string: 1.4
--
OpenGL vendor string: VMware, Inc.
OpenGL renderer string: Gallium 0.4 on llvmpipe (LLVM 3.3, 128 bits)
OpenGL version string: 2.1 Mesa 9.2.0
OpenGL shading language version string: 1.30
OpenGL extensions:
    GL_AMD_conservative_depth, GL_AMD_draw_buffers_blend, 
    GL_APPLE_packed_pixels, GL_APPLE_vertex_array_object, 

[root@localhost ~]# uname -r
3.11.3-301.fc20.x86_64

I use the latest Mesa package : 

mesa-demos.x86_64                          8.1.0-4.fc20                  @fedora
mesa-dri-drivers.x86_64                    9.2-1.20130919.fc20           @fedora
mesa-filesystem.x86_64                     9.2-1.20130919.fc20           @fedora
mesa-libEGL.i686                           9.2-1.20130919.fc20           @fedora
mesa-libEGL.x86_64                         9.2-1.20130919.fc20           @fedora
mesa-libEGL-devel.x86_64                   9.2-1.20130919.fc20           @fedora
mesa-libGL.i686                            9.2-1.20130919.fc20           @fedora
mesa-libGL.x86_64                          9.2-1.20130919.fc20           @fedora
mesa-libGL-devel.x86_64                    9.2-1.20130919.fc20           @fedora
mesa-libGLES.x86_64                        9.2-1.20130919.fc20           @fedora
mesa-libGLES-devel.x86_64                  9.2-1.20130919.fc20           @fedora
mesa-libGLU.x86_64                         9.0.0-3.fc20                  @fedora
mesa-libGLU-devel.x86_64                   9.0.0-3.fc20                  @fedora
mesa-libGLw.x86_64                         8.0.0-3.fc20                  @fedora
mesa-libGLw-devel.x86_64                   8.0.0-3.fc20                  @fedora
mesa-libOSMesa.x86_64                      9.2-1.20130919.fc20           @fedora
mesa-libOSMesa-devel.x86_64                9.2-1.20130919.fc20           @fedora
mesa-libgbm.i686                           9.2-1.20130919.fc20           @fedora
mesa-libgbm.x86_64                         9.2-1.20130919.fc20           @fedora
mesa-libgbm-devel.x86_64                   9.2-1.20130919.fc20           @fedora
mesa-libglapi.i686                         9.2-1.20130919.fc20           @fedora
mesa-libglapi.x86_64                       9.2-1.20130919.fc20           @fedora
mesa-libwayland-egl.x86_64                 9.2-1.20130919.fc20           @fedora
mesa-libwayland-egl-devel.x86_64           9.2-1.20130919.fc20           @fedora
mesa-libxatracker.x86_64                   9.2-1.20130919.fc20           @fedora
mesa-libxatracker-devel.x86_64             9.2-1.20130919.fc20           @fedora
mesa-vdpau-drivers.x86_64        

And i have installed Glamor on my fedora 20 but it's the same problem . 

NB : With fedora 19 , i can't start the X server , but with my fedora 20 alpha it's ok with a good resolution 1920X1080 . But i think i have no acceleration 3d and some bug with the icon mouse.

This is my dmesg pastebin : http://pastebin.com/cSJgzM8x

and

This my Xorg.log pastebin : http://pastebin.com/vWRkZq4H

Thanks for your help.
Comment 1 Alex Deucher 2013-10-16 13:47:05 UTC
Please attach your xorg log and dmesg output.  Pastebins can disappear.
Comment 2 Alex Deucher 2013-10-16 13:49:59 UTC
You are using the generic modesetting X driver rather than the xf86-video-ati driver.  It looks like the version of xf86-video-ati you have installed does not contain support for kabini.  You need a newer version of xf86-video-ati.
Comment 3 Quentin 2013-10-16 18:02:33 UTC
Created attachment 87749 [details]
My dmesg
Comment 4 Quentin 2013-10-16 18:04:27 UTC
Created attachment 87751 [details]
My Xorg log
Comment 5 Quentin 2013-10-16 19:00:54 UTC
Thanks Alex for your help , 
I hope the radeon driver will include my card..
Comment 6 Alex Deucher 2013-10-16 20:46:39 UTC
(In reply to comment #5)
> Thanks Alex for your help , 
> I hope the radeon driver will include my card..

It already includes support for your card.  You just need a newer version of the driver.
Comment 7 Quentin 2013-10-16 23:33:25 UTC
Thanks again Alex ;)
Comment 8 Quentin 2013-10-17 23:36:40 UTC
Hi ALex , 

I have tried the latest radeon driver with the fedora rawhide repo .

-xorg-x11-drv-ati-7.2.0-0 

But unfortunately it doesn't work for me . 


When i arrived in gdm , i have a black screen .

I have restarted with init 3 and copy my xorg log and a dmesg , i send you the  result .
Comment 9 Quentin 2013-10-17 23:38:29 UTC
Created attachment 87804 [details]
Xorg log with xorg-x11-drv-ati-7.2.0-0
Comment 10 Quentin 2013-10-17 23:40:23 UTC
Created attachment 87805 [details]
dmesg with xorg-x11-drv-ati-7.2.0-0
Comment 11 Alex Deucher 2013-10-18 14:25:27 UTC
Mesa needs to be built against llvm 3.4 or your version of mesa needs this patch:
http://cgit.freedesktop.org/mesa/mesa/commit/?id=9da4021626dd48a1cc25054d1d4009e098f4d97b
Comment 12 Quentin 2013-10-19 17:49:56 UTC
Unfortunately i can't test that for the moment , fedora don't have llvm 3.4 
. Same in rawhide repo .. I prefer waiting an update in the repo .
Comment 13 Quentin 2013-10-20 10:48:03 UTC
We have have asked for add this patch in fedora. 

Thanks for your help Alex, you are the Best ;-)
Comment 14 Quentin 2013-10-20 21:31:21 UTC
I will try mesa 9.2.2 with the patch as soon as possible .
Comment 15 Quentin 2013-11-08 18:01:18 UTC
Created attachment 88903 [details]
Xorg.conf
Comment 16 Quentin 2013-11-08 18:16:34 UTC
I have some news , 

I have installed the latest radeon driver . (7.2.0)
And i have created a xorg.conf . (there are an attachment of my Xorg.conf file)

When i have generated an automatic xorg.conf with Xorg -configure i can see some screens detected .. (Xorgauto.conf)  but i have just one screen .... 
I think it s the problem .

Because when i use my xorg.conf , i have neither problem on my screen , all it s perfect . I have no cursor crambled , perfect : ) 

I can see in the latest xorg.0.log file that i use now the good driver "radeon". (newxorglog) 
Probably some problems with auto dectect peripheral ?
Comment 17 Quentin 2013-11-08 18:18:12 UTC
Created attachment 88904 [details]
Xorgauto.conf
Comment 18 Quentin 2013-11-08 18:19:26 UTC
Created attachment 88905 [details]
newxorglog
Comment 19 chandan 2013-11-28 05:49:49 UTC
I just bought a Acer laptop with AMD Radeon HD 8240 card and could not install any variant of latest Linux. I tried all Fedora,ubuntu(gnome, xfce) in all cases it cant load the graphic mode. 

I have safed the Xorg and dmesg logs. Looks like I have to return this laptop as I cant install any varient of Linux on it.
Comment 20 chandan 2013-11-28 05:53:04 UTC
Created attachment 89938 [details]
Xorg logs for Acers AMD 8240
Comment 21 chandan 2013-11-28 05:53:42 UTC
Created attachment 89939 [details]
dmesh for acer Amd radeon 8240
Comment 22 Alex Deucher 2013-12-02 17:51:36 UTC
(In reply to comment #19)
> I just bought a Acer laptop with AMD Radeon HD 8240 card and could not
> install any variant of latest Linux. I tried all Fedora,ubuntu(gnome, xfce)
> in all cases it cant load the graphic mode. 

Your kernel and graphics stack are too old.
Comment 23 Craig Foster 2014-02-14 20:46:14 UTC
I also had this ame problem whereby the fglrx drivers would not work in Linux Mint 16. I downloaded the Beta drivers from ATI's website (AMD Catalystâ„¢ 14.1 LINUX Beta Driver) and ran them after unzipping them and changing the permissions so that it was executable, then installed them with the advice from the following URL:  https://help.ubuntu.com/community/BinaryDriverHowto/AMD, by using code: sudo aticonfig --initial. I used the properties from the amd-driver-installer-13.35.1005-x86.x86_64.run, changed the permission to allow it to be executable.  Then I rebooted and it worked, as I no longer had to use the Running in Software Rendering Mode.I initially had to use this mode as I had to use recovery, connect network, then fix broken packages, then resume boot. Hopefully this will help others to get their laptops running as well as desktops.
Comment 24 Martin Peres 2019-11-19 07:43:11 UTC
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