| Summary: | Freeze: Moving graphic frame always freezes Writer | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Gerry <gerry.treppel> |
| Component: | Writer | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | NEW --- | QA Contact: | |
| Severity: | critical | ||
| Priority: | high | CC: | philipz85, suokunlong, vmiklos |
| Version: | 3.6.7.2 release | ||
| Hardware: | Other | ||
| OS: | All | ||
| Whiteboard: | |||
| i915 platform: | i915 features: | ||
| Attachments: | Moving-inner-graphics-frame-to-bottom-freezes-Writer.odt | ||
|
Description
Gerry
2014-04-03 08:22:38 UTC
Reproduced with LibO 4.2.2.1 on Win7. NEW Reproduced with fresh Version: 4.2.3.3 Build ID: 882f8a0a489bc99a9e60c7905a60226254cb6ff0 (Ubuntu 13.04) I feel free to increase the the importance of the bug, because * it affects all operating systems (tested on Win,Lin) * it is 100% reproducable * it is a freeze of the application with data loss * it affects the most recent version of LO Please let me know if you need any further information to be able to track down the reasons for these annoying Writer Freezes. Thanks a lot! Confirmed with current nightly build on WinXP SP3 (in VirtualBox) Version: 4.3.0.0.alpha1+ Build ID: 82a623fb08afc72decb78f061b751a43ae503678 TinderBox: Win-x86@39, Branch:master, Time: 2014-05-05_06:37:16 Freeze reproduced with 4.3 Beta (nightly after 4.3 branch). By the way, I get similar crashes (related to graphics frames) quite often. Version: 4.4.0.0.alpha0+ Build ID: 2c61edfdf57dabbd86ecc440444b6b00443f916a TinderBox: Win-x86@39, Branch:master, Time: 2014-05-22_01:01:57 On Windows XP SP3, libreoffice 4.2.5.1 and 4.3.0 beta1: when I open the file, go to page 3, put cursor on the inner border of the image, hold ALT and drag down, nothing happens. LO does not freeze, and the image can not be moved down. Could you please confirm the steps, or provide more specific steps to reproduce? Thanks. Can't reproduce OSX 10.9.3 and LO 4.3beta1. Confused since it works for Suokolong and myself but not for you with 4.3beta1 release. Did you try resetting your userprofile? Thanks a lot suokunlong and Foss for looking into the bug. I tried this bug on Ubuntu 13.04 and Windows XP SP3 also with new user profiles and I could reproduce the bug 100% of times with all LibreOffice versions (I tried 4.1.4.2 up to 4.3Beta1). I assume that you can also reproduce the bug when following the same steps as I do. I try to give you more detailled steps. Please have a look at the screencast video in the bug description. In second 5 of the video, I select the graphics frame of the graphic (select not the outer frame, but just the inner frame. Also, don't select not the graphic itself, but the frame around the graphic) and then I press the Alt key and the cursor-down key (arrow down) to move this inner frame down. When you press the cursor-down key a dozen of times (while holding the Alt key) the inner-frame touches the outer-frame. In this second, LibreOffice will freeze (in the video second 10). I hope this helps to reproduce the bug. Please let me know if my instructions are understandable. Confirmed in LibO 3.6 on Linux Mint. In Windows 7 with 4.2, it had the same issue but not in 4.3 beta as the frame would jump back upwards, not allowing me to go outside of the outer layer. (In reply to comment #6) > Could you please confirm the steps, or provide more specific steps to > reproduce? Thanks. You cant produce it as your trying to move the image rather than the frame the image is in. Check his screencast for details. :) To sum up. Freeze confirmed on various versions and OS: * 4.1.4.2 on Ubuntu 13.04 (original report) * 4.2.2.1 on Win 7 (comment 1) * 4.2.3.3 on Ubuntu 13.04 (comment 2 (myself again)) * 4.3Beta1 on WinXP SP3 (in VirtualBox) (comment 5, myself again) * 3.6 on Linux Mint (comment 9) * 4.2 on Win 7 (comment 9) @suokunlong@gmail.com (comment 6) @Foss (comment 7): Could you please test it again with the more detailled steps given in comment 8? Thanks a lot! (This is an automated message.) LibreOffice development currently prioritizes bugs with the so called MAB (most annoying bugs) -- as this bug has not run through that process (including writing a short rationale for this bug being a candidate and other who are watching the tracker bug silently approving that rationale etc.) its priority is set to high. Note this is effectively no change in the urgency assigned to this bug, as we are currently not making a difference between high and highest and severity is untouched. You can find out more about MABs and how the process works by contacting libreoffice qa on irc: http://webchat.freenode.net/?channels=libreoffice-qa The QA wiki page also gives you hints on how to get in contact with the team (if IRC fails you, your next best choice is the mailing list): https://wiki.documentfoundation.org/QA |
Use of freedesktop.org services, including Bugzilla, is subject to our Code of Conduct. How we collect and use information is described in our Privacy Policy.