Bug 88699

Summary:	Application error when closing LibreOffice
Product:	LibreOffice	Reporter:	Juha Meriluoto <juha.meriluoto>
Component:	Libreoffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME	QA Contact:
Severity:	major
Priority:	high	CC:	todventtu
Version:	4.2.8.2 release
Hardware:	x86 (IA32)
OS:	Windows (All)
Whiteboard:
i915 platform:		i915 features:

Description Juha Meriluoto 2015-01-22 10:04:31 UTC

Closing LibreOffice after opening any document causes the following error popup:

DDE Server Window: soffice.bin - Application Error
The instruction at "ox7c910a19" referenced memory an "0xffffffff". The memory could not be "read".

Similar error was also present in the previous stable version.

Comment 1 Beluga 2015-01-22 12:20:41 UTC

I've never encountered this on Windows.

Juha: can you please test with 4.3.5 or 4.4 rc2?

If the problem continues, you can try this:
https://wiki.documentfoundation.org/User_Profile#Resolving_corruption_in_the_user_profile

And finally this to provide more information:
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

NEEDINFO, while we wait for your comments.

Comment 2 Juha Meriluoto 2015-01-23 09:41:05 UTC

This was a case of corrupted user profile.

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