Bug 93005

Summary:	RHEV SPICE AGENT have been automatically restarted more than 5 times
Product:	Spice	Reporter:	Afifss <afifss81>
Component:	win32 guest-tools	Assignee:	Spice Bug List <spice-bugs>
Status:	RESOLVED WONTFIX	QA Contact:
Severity:	normal
Priority:	medium	CC:	bugzilla, teuf
Version:	unspecified
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
Whiteboard:
i915 platform:		i915 features:

Description Afifss 2015-11-19 08:47:21 UTC

The RHEV SPICE AGENT keep sending alerts that it has been have been automatically restarted more than 5 times.

we have RHEV 3.4 and the error appear on Windows Virtual host (Windows 2012 x64) .

the event viewer is giving the below appreciate to send back whats is that and how to fix it ?

#################################################################################
Log Name:      System
Source:        Service Control Manager
Date:          11/18/2015 5:58:51 AM
Event ID:      7036
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Description:
The RHEV Spice Agent service entered the running state.

#################################################################################
Log Name:      System
Source:        Service Control Manager
Date:          11/18/2015 5:59:27 AM
Event ID:      7036
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Description:
The RHEV Spice Agent service entered the stopped state.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2015-11-18T11:59:27.697584300Z" />
    <EventRecordID>124936</EventRecordID>
    <Correlation />
    <Execution ProcessID="572" ThreadID="10952" />
    <Channel>System</Channel>
    <Computer>xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">RHEV Spice Agent</Data>
    <Data Name="param2">stopped</Data>
    <Binary>7600640073006500720076006900630065002F0031000000</Binary>
  </EventData>
</Event>
###############################################################################

Comment 1 Christophe Fergeau 2015-11-19 10:21:09 UTC

Please not that this is the upstream bug tracker for spice-vdagent, and as such we are not that aware of what Red Hat ships exactly as its RHEV SPICE Agent, it might be better to contact your Red Hat support representative to help with this issue.
With that said, you can find agent logs in C:/WINDOWS/TEMP/VDAGENT.LOG and C:/WINDOWS/TEMP/VDSERVICE.LOG which might contain more information about what's going on. RHEV 3.4 is also not the latest release, current one is RHEV 3.5, maybe this version provides updates to the Windows SPICE guest agent which solves your issues?

Comment 2 Victor Toso 2016-05-04 10:48:01 UTC

Closing due inactivity, last question as made in 2015-11-19.

Feel free to open a new bug in case you still have issues (but with upstream version).

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