Bug 96890

Summary:	Failed to authenticate on Ubuntu 16.04
Product:	Telepathy	Reporter:	Alexey Vaganov <poofeg>
Component:	gabble	Assignee:	Telepathy bugs list <telepathy-bugs>
Status:	RESOLVED MOVED	QA Contact:	Telepathy bugs list <telepathy-bugs>
Severity:	normal
Priority:	medium
Version:	unspecified
Hardware:	x86-64 (AMD64)
OS:	Linux (All)
Whiteboard:
i915 platform:		i915 features:
Attachments:	empathy-debugger log

Description Alexey Vaganov 2016-07-11 06:56:34 UTC

Certain account (sitehelp.im) is failing to authenticate on Ubuntu 16.04.
Same account can authenticate in Psi+.
Log:
Jul 11 11:34:01 poofeg-hp org.freedesktop.Telepathy.Client.Empathy.Auth[1475]: (empathy-auth-client:23506): GLib-CRITICAL **: g_variant_unref: assertion 'value != NULL' failed

Comment 1 diane 2016-07-11 16:34:33 UTC

Could we get more detailed logs?

I'd like to see empathy-debugger logs with just the problematic  account on (and everything else off.)

Also it'd be useful to get a backtrace.

the easiest is probably:

export GABBLE_PERSIST=1
gdb /usr/lib/telepathy/telepathy-gabble
run

(get it to crash)

thread apply all bt full

Comment 2 George Kiagiadakis 2016-07-13 09:53:20 UTC

The error in the pasted log line comes from empathy, not telepathy-gabble. Could be an empathy bug...

Comment 3 Alexey Vaganov 2016-07-15 07:44:38 UTC

Created attachment 125082 [details]
empathy-debugger log

telepathy-gabble not crashes.
empathy-debugger log in attachment.

Comment 4 GitLab Migration User 2019-12-03 20:02:04 UTC

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-gabble/issues/287.

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