Bug 96890 - Failed to authenticate on Ubuntu 16.04
Summary: Failed to authenticate on Ubuntu 16.04
Status: RESOLVED MOVED
Alias: None
Product: Telepathy
Classification: Unclassified
Component: gabble (show other bugs)
Version: unspecified
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Telepathy bugs list
QA Contact: Telepathy bugs list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-07-11 06:56 UTC by Alexey Vaganov
Modified: 2019-12-03 20:02 UTC (History)
0 users

See Also:
i915 platform:
i915 features:

Attachments
empathy-debugger log (167.00 KB, text/x-log)
2016-07-15 07:44 UTC, Alexey Vaganov 		Details
View All

Description Alexey Vaganov 2016-07-11 06:56:34 UTC 
Certain account (sitehelp.im) is failing to authenticate on Ubuntu 16.04.
Same account can authenticate in Psi+.
Log:
Jul 11 11:34:01 poofeg-hp org.freedesktop.Telepathy.Client.Empathy.Auth[1475]: (empathy-auth-client:23506): GLib-CRITICAL **: g_variant_unref: assertion 'value != NULL' failed
Comment 1 diane 2016-07-11 16:34:33 UTC 
Could we get more detailed logs?

I'd like to see empathy-debugger logs with just the problematic  account on (and everything else off.)

Also it'd be useful to get a backtrace.

the easiest is probably:

export GABBLE_PERSIST=1
gdb /usr/lib/telepathy/telepathy-gabble
run

(get it to crash)

thread apply all bt full
Comment 2 George Kiagiadakis 2016-07-13 09:53:20 UTC 
The error in the pasted log line comes from empathy, not telepathy-gabble. Could be an empathy bug...
Comment 3 Alexey Vaganov 2016-07-15 07:44:38 UTC 
Created attachment 125082 [details]
empathy-debugger log

telepathy-gabble not crashes.
empathy-debugger log in attachment.
Comment 4 GitLab Migration User 2019-12-03 20:02:04 UTC 
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-gabble/issues/287.

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