| Summary: | Radeon R7 M260/M265 *ERROR* amdgpu asic reset failed - Suspending notebook freezes it | ||||||
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| Product: | DRI | Reporter: | Ederson <edersondisouza> | ||||
| Component: | DRM/AMDgpu | Assignee: | Default DRI bug account <dri-devel> | ||||
| Status: | RESOLVED FIXED | QA Contact: | |||||
| Severity: | normal | ||||||
| Priority: | medium | CC: | andrey.grodzovsky | ||||
| Version: | XOrg git | ||||||
| Hardware: | x86-64 (AMD64) | ||||||
| OS: | Linux (All) | ||||||
| Whiteboard: | |||||||
| i915 platform: | i915 features: | ||||||
| Attachments: |
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What is the kernel version that you are using? In the `dmesg` attachment I've sent, I was using 4.9.8. I've just updated to 4.9.9 on Arch, and the issue is still here. I am unable to reproduce the error that you are facing. I also have a dell inspiron 5548, but it did not freeze on suspending with 4.9.9. You have a bios which is more recent than what I have, so it could be a reason for this problem. Hope this helps. I have a Lenovo Ideapad 320-15abr with an AMD Radeon R7 M265 2 GB and whenever I suspend in kubuntu 18.04 (what I had before) and more recently linux mint cinnamon 19 it will freeze and display a very garbled screen. Your kernel is a bit old, please try a later kernel - 4.18 for example to see if you still experience this sort of problem. I am running 4.15.0-33-generic, which is up to date with cinnamon's repositories. Should I really try to upgrade? I beleive when I was on kubuntu and having the same problem I was running 4.17 or 4.18. Well, your dmesg shows 4.9 kernel which is really old, so I would give a try. If you still have it on 4.18 a new log can be more useful to look at. I think you can always just manually install *.deb packages on your system without any distro upgrades. Just try directly installing packages from here using sudo dpkg -i *.deb http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18/ How did you get my dmesg? I never posted it (I signed up for bugzilla just so I could add to this thread, I have never used this before) and I was wondeering if upgrading the kernel before it has been tested by linux mint would there be a high risk of breaking my system. I'm using this for school and I need it to be stable. here is my system info as supplied by the "system info" app https://docs.google.com/document/d/19_EjAlX9rYrC-yc5zgImLRPaHlZTFl5IJeFy1NJ90OM/edit?usp=sharing (I am willing to send more command outputs if needed) What i meant is i looked at the dmesg which was already attached to the ticket. Anyway, as I said, even 4.15 is a bit old, so I would advise to give a try to latest kernel. And if the problem is still there obviously attach dmesg. I downloaded kernel 4.18 and it seems to be working. (I must have looked crazy opening and closing my laptop lid over and over again :) ) Thank you so much for your help (In reply to copperly from comment #10) > I downloaded kernel 4.18 and it seems to be working. (I must have looked > crazy opening and closing my laptop lid over and over again :) ) > Thank you so much for your help Glad to hear that. Seems to work in latest kernel. |
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Created attachment 129735 [details] dmesg Hi, I have a Dell Inspiron with a Radeon R7 M260/M265 [Topaz XT] - as reported by lspci, and I'm having problems after suspending it - by closing the lid and opening it again - notebook freezes, so I need to reboot it. Noticed some AMDGPU related errors on dmesg, which made me suspect of this driver. And in fact, blacklisting it prevented freeze after suspending. Attached is `dmesg`. Please let me know if there's something else I can do to help. Thanks for any help,