Bug 101424 - [DP][KBL] DP_game_Multiple_pipe or youtube video
Summary: [DP][KBL] DP_game_Multiple_pipe or youtube video
Status: CLOSED WORKSFORME
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/Intel (show other bugs)
Version: XOrg git
Hardware: x86-64 (AMD64) Linux (All)
: medium major
Assignee: maria guadalupe
QA Contact: Intel GFX Bugs mailing list
URL:
Whiteboard: ReadyForDev
Keywords:
Depends on:
Blocks:
 
Reported: 2017-06-14 17:18 UTC by maria guadalupe
Modified: 2018-09-12 05:42 UTC (History)
4 users (show)

See Also:
i915 platform: KBL
i915 features: display/DP


Attachments
dmesg.log (1007.58 KB, text/plain)
2017-08-16 22:35 UTC, maria guadalupe
no flags Details
image.log (69.49 KB, image/jpeg)
2017-08-16 22:36 UTC, maria guadalupe
no flags Details
kern log mini-dp dongle to DVI (2.41 MB, text/plain)
2018-04-04 17:08 UTC, Elizabeth
no flags Details

Description maria guadalupe 2017-06-14 17:18:33 UTC
when trying to reproduced video or games in 2 monitors, "DVI monitor" have a lot of corruption 

steps
=======================================

* Connect platform to DP using dongle (mini DP to DVI) and HDMI
* Install and reproduce 2 games (one for each display if the test requires it)

 
             Software
======================================
kernel version              : 4.12.0-rc4-drm-tip-ww24-commit-4f89fbd+
architecture                : x86_64
os version                  : Ubuntu 17.04
os codename                 : zesty
kernel driver               : i915
bios revision               : 161.11


======================================
        Graphic drivers
======================================
modesetting                 : modesetting_drv.so
xorg-xserver                : 1.19.3
libdrm                      : 2.4.81
vaapi (intel-driver)        : Intel i965 driver for Intel(R) Broxton - 1.7.3
cairo                       : 1.14.8
xserver                     : X.Org X Server 1.19.99.1
intel-gpu-tools (tag)       : intel-gpu-tools-1.18-211-g00ce341b
intel-gpu-tools (commit)    : 00ce341b

======================================
             Hardware
======================================
motherboard model          : BroxtonP
motherboard id             : ApollolakeRVP1A
form factor                : Hand Held
manufacturer               : IntelCorp.
cpu family                 : Other
cpu family id              : 6
cpu information            : 06/5c
gpu card                   : Intel Corporation Celeron N3350/Pentium N4200/Atom                                                                                                              E3900 Series Integrated Graphics Controller (rev 0a) (prog-if 00 [VGA controller                                                                                                             ])
memory ram                 : 7.61 GB
max memory ram             : 16 GB
cpu thread                 : 4
cpu core                   : 4
cpu model                  : 92
cpu stepping               : 9
hard drive                 : 111GiB (120GB)
current cd clock frequency : 288000 kHz
maximum cd clock frequency : 624000 kHz
displays connected         : (HDMI) - (DONGLE; DP-DVI)

======================================
             Firmware
======================================
dmc fw loaded             : yes
dmc version               : 1.7

=====================================
attachment: dmesgDVI.log

======================================
             kernel parameters
======================================
quiet splash fastboot drm.debug=0xe
Comment 1 Elizabeth 2017-06-14 21:23:56 UTC
Adding tag into "Whiteboard" field - ReadyForDev
*Status is correct
*Platform is included
*Feature is included
*Priority and Severity correctly set
*Logs included
Comment 2 maria guadalupe 2017-08-16 22:32:11 UTC
the issue is still failing with the below configuration : 

Software
======================================
kernel version              : 4.13.0-rc5-drm-tip-ww33-commit-134bab7+
hostname                    : gfx-desktop
architecture                : x86_64
os version                  : Ubuntu 17.04
os codename                 : zesty
[sudo] password for gfx: kernel driver               : i915
bios revision               : 83.1
ksc                         : 1.20
swap partition              : enabled on (/dev/sda2)

======================================
        Graphic drivers
======================================
intel-gpu-tools             : 1.17-1

======================================
             Hardware
======================================
platform                   : Kabylake (RVP7)
motherboard model          : KabylakeClientplatform
motherboard id             : SkylakeUDDR3LRVP7
form factor                : Laptop
manufacturer               : IntelCorporation
cpu family                 : Other
cpu family id              : 6
cpu information            : Genuine Intel(R) CPU 0000 @ 2.60GHz
gpu card                   : Intel Corporation Device 5916 (prog-if 00 [VGA controller])
memory ram                 : 1.86 GB
max memory ram             : 16 GB
cpu thread                 : 4
cpu core                   : 2
cpu model                  : 78
cpu stepping               : 8
hard drive                 : 74GiB (80GB)
current cd clock frequency : 450000 kHz
maximum cd clock frequency : 675000 kHz

======================================
             Firmware
======================================
dmc fw loaded             : yes
dmc version               : 1.1

======================================
             kernel parameters
======================================
quiet splash drm.debug=0x1e

======================================
              attachments
======================================
kern.log
dmesg.log
image.jpg
Comment 3 maria guadalupe 2017-08-16 22:35:04 UTC
Created attachment 133564 [details]
dmesg.log
Comment 4 maria guadalupe 2017-08-16 22:36:21 UTC
Created attachment 133565 [details]
image.log
Comment 5 Jani Saarinen 2018-03-29 07:10:25 UTC
First of all. Sorry about spam.
This is mass update for our bugs. 

Sorry if you feel this annoying but with this trying to understand if bug still valid or not.
If bug investigation still in progress, please ignore this and I apologize!

If you think this is not anymore valid, please comment to the bug that can be closed.
If you haven't tested with our latest pre-upstream tree(drm-tip), can you do that also to see if issue is valid there still and if you cannot see issue there, please comment to the bug.
Comment 6 Elizabeth 2018-04-04 17:08:55 UTC
Created attachment 138598 [details]
kern log mini-dp dongle to DVI

Hello, I tried to reproduce the issue by connecting a mini-DP to DVI dongle in the mini-DP output on a KBL nuc and a HDMI to HDMI cable in the nuc's HDMI output.

The first time I tried, I got video signal in both displays, the DVI one and the HMDI one. But when I tried to drag a mozilla tab to the one with DVI, there was a lot of corruption on it, unfortunately I couldn't take a photo of it. 

I restarted the machine with both displays connected and I didn't manage to get video on both, only the HDMI one got video output. 

I disconnected the HDMI and I got image on the DVI one, then I reconnected and lost image in both, I did disconnecting and connecting various time, until I ended with DVI only connected and no image, even though in dmesg if I moved the mouse, the log would show the position on the mouse. 

======================================
             Software
======================================
kernel version              : 4.16.0
hostname                    : gfx-desktop
architecture                : x86_64
os version                  : Ubuntu 17.10
os codename                 : artful
kernel driver               : i915
bios revision               : 5.12
bios release date           : 09/12/2016
hardware acceleration       : disabled
swap partition              : enabled on (/dev/sda2)

======================================
             Hardware
======================================
platform                   : Kabylake-Nuc
motherboard model          : MS-B142
motherboard id             : MS-B1421
form factor                : Desktop
manufacturer               : Micro-StarInternationalCo.,Ltd.
cpu family                 : Core i7
cpu family id              : 6
cpu information            : Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
gpu card                   : Intel Corporation HD Graphics 620 (rev 02) (prog-if 00 [VGA controller])
memory ram                 : 7.67 GB
max memory ram             : 64 GB
display resolution         : 5440x1080
cpu thread                 : 4
cpu core                   : 2
cpu model                  : 142
cpu stepping               : 9
socket                     : Other
signature                  : Type 0, Family 6, Model 142, Stepping 9
hard drive                 : 111GiB (120GB)
current cd clock frequency : 337500 kHz
maximum cd clock frequency : 675000 kHz
displays connected         : DP-1 HDMI-A-2

======================================
             Firmware
======================================
dmc fw loaded             : yes
dmc version               : 1.4
guc fw loaded             : fetch NONE, load NONE
guc version wanted        : wanted 9.39, found 0.0
guc version found         : wanted 9.39, found 0.0

======================================
             kernel parameters
======================================
quiet splash drm.debug=0x1e
Comment 7 Elizabeth 2018-04-04 17:10:06 UTC
By the way, I'm using last stable from kernel.org
Comment 8 Jani Saarinen 2018-04-25 06:49:11 UTC
Ville, any advice here?
Comment 9 Jani Saarinen 2018-05-04 07:58:13 UTC
Jani, how you see this validity, any help here?
Comment 10 Jani Saarinen 2018-05-17 08:12:24 UTC
Elisabeth, is this still valid on latest drm-tip?
Comment 11 Lakshmi 2018-09-07 09:50:26 UTC
Maria, do you still have the issue?
Comment 12 Lakshmi 2018-09-12 05:42:46 UTC
Need latest logs from drm-tip to investigate the issue if still exists.

Reporter can not reproduce this issue. 

Closing as resolved works for me.

Please re-open if issue persists with latest drm-tip https://cgit.freedesktop.org/drm-tip and send dmesg from boot with kernel parameters drm.debug=0x1e log_buf_len=4M.


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