Created attachment 133617 [details] dmesg log The following Update Tool test fail on KBL ====================================== Test list ====================================== Connect_clone_suspend_rotate_suspend_unplug Connect_suspend_rotate_suspend_unplug ====================================== Software ====================================== kernel version : 4.10.0-19-generic architecture : i686 os version : Ubuntu 17.04 os codename : zesty [sudo] password for gfx: kernel driver : i915 bios revision : 5.12 bios release date : 09/12/2016 ====================================== Graphic drivers ====================================== mesa : 17.1.4 modesetting : modesetting_drv.so xorg-xserver : 1.19.3 libdrm : 2.4.81 xserver : X.Org X Server 1.19.3 ====================================== Hardware ====================================== platform : KBL-Nuc motherboard model : MS-B142 motherboard id : MS-B1421 form factor : Desktop manufacturer : Micro-StarInternationalCo.,Ltd. cpu family : Core i7 cpu family id : 6 cpu information : Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz gpu card : Intel Corporation Device 5916 (rev 02) (prog-if 00 [VGA controller]) memory ram : 15.71 GB max memory ram : 64 GB display resolution : 3520x1080 cpu thread : 4 cpu core : 2 cpu model : 142 cpu stepping : 9 socket : Other signature : Type 0, Family 6, Model 142, Stepping 9 hard drive : 111GiB (120GB) current cd clock frequency : 337500 kHz maximum cd clock frequency : 675000 kHz displays connected : DP-1 ====================================== Firmware ====================================== dmc fw loaded : yes dmc version : 1.1 guc fw loaded : NONE guc version wanted : 9.14 guc version found : 0.0 ====================================== kernel parameters ====================================== quiet splash
Created attachment 133618 [details] kernel log
The following Update Tool tests fail on SKL ====================================== Test list ====================================== Connect_clone_suspend_rotate_suspend_unplug Connect_suspend_rotate_suspend_unplug ====================================== Software ====================================== kernel version : 4.12.5-300.fc26.i686+PAE hostname : localhost.localdomain architecture : i686 os version : Fedora release 26 (Twenty Six) os codename : TwentySix kernel driver : i915 bios revision : 5.6 bios release date : 09/29/2016 hardware acceleration : disabled swap partition : enabled on (/dev/dm-1) ====================================== Graphic drivers ====================================== grep: /opt/X11R7/var/log/Xorg.0.log: No such file or directory /bin/bash: dpkg: command not found /bin/bash: dpkg: command not found /bin/bash: dpkg: command not found /bin/bash: dpkg: command not found /bin/bash: dpkg: command not found ====================================== Hardware ====================================== platform : Skylake Canyon motherboard id : NUC6i7KYB form factor : Desktop cpu family : Core i7 cpu family id : 6 cpu information : Intel(R) Core(TM) i7-6770HQ CPU @ 2.60GHz gpu card : Intel Corporation Iris Pro Graphics 580 (rev 09) (prog-if 00 [VGA controller]) memory ram : 31.54 GB max memory ram : 32 GB cpu thread : 8 cpu core : 4 cpu model : 94 cpu stepping : 3 socket : Other signature : Type 0, Family 6, Model 94, Stepping 3 current cd clock frequency : 337500 kHz maximum cd clock frequency : 675000 kHz displays connected : DP-3 ====================================== Firmware ====================================== dmc fw loaded : yes dmc version : 1.26 guc fw loaded : NONE guc version wanted : 0.0 guc version found : 0.0 ====================================== kernel parameters ======================================
(In reply to Armando Antonio from comment #0) > The following Update Tool test fail on KBL > > ====================================== > Test list > ====================================== > Connect_clone_suspend_rotate_suspend_unplug > Connect_suspend_rotate_suspend_unplug What is the update tool?
Hello Jani, you can get more information about Update tool in the following link, https://01.org/linuxgraphics/downloads/intel-graphics-update-tool-linux-os-v2.0.5 Regards.
Ah, a new name for the Graphics Installer. We don't support that upstream. As the page you linked to says, support is available at https://01.org/linuxgraphics/forum/update-tool-support-forum
Jani the reported issue needs more explanation but they are not reporting a issue with the tool... they are reporting an issue with Connect_clone_suspend_rotate_suspend_unplug Connect_suspend_rotate_suspend_unplug Armando or Hector can you add the steps (after the update tool) you take to reproduce the error. no about the Update tool but the steps to run those tests... the issue is in the driver (dont mind the text update tool)
looks like this is a duplicate *** This bug has been marked as a duplicate of bug 92093 ***
(In reply to Ricardo from comment #6) > Jani > the reported issue needs more explanation but they are not reporting a issue > with the tool... My reply needs more explanation: We don't support the kernel driver installed or updated using the update tool here. > they are reporting an issue with > Connect_clone_suspend_rotate_suspend_unplug > Connect_suspend_rotate_suspend_unplug Are these tests open source and publicly available? Where? If not, we don't support them.
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