Bug 102478 - intel HD graphics 530 hangs or crashes X
Summary: intel HD graphics 530 hangs or crashes X
Status: RESOLVED MOVED
Alias: None
Product: Mesa
Classification: Unclassified
Component: Drivers/DRI/i965 (show other bugs)
Version: unspecified
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Intel 3D Bugs Mailing List
QA Contact: Intel 3D Bugs Mailing List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-08-30 13:33 UTC by Jake
Modified: 2019-09-25 19:03 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:


Attachments
error information from /sys/class/drm/card0/error (76.17 KB, application/x-bzip)
2017-08-30 13:33 UTC, Jake
Details

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Description Jake 2017-08-30 13:33:48 UTC
Created attachment 133878 [details]
error information from /sys/class/drm/card0/error

Periodically I get short freezes that sometimes recover but most of the time crash X.  Also, when monitors go into power save in extended display only the primary comes back up.  I have to mirror and then extend to get second monitor to power back up.

The crashing seems to be random.  Not related to usage.  Happens less than once every two weeks.

x86_64
4.9.0-3-amd64
Debian Stable
Dell Precision Tower 3420 Board 08K0X7
Dual head DP, HDMI

[80673.843014] [drm:gen8_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun
[81289.351307] [drm] GPU HANG: ecode 9:0:0x86dffffd, in Xorg [556], reason: Hang on render ring, action: reset
[81289.351309] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[81289.351310] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[81289.351311] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[81289.351312] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
[81289.351313] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[81289.351363] drm/i915: Resetting chip after gpu hang
[81289.351422] [drm] RC6 on
[81289.367377] [drm] GuC firmware load skipped
[81301.350849] drm/i915: Resetting chip after gpu hang
[81301.350916] [drm] RC6 on
[81301.369337] [drm] GuC firmware load skipped

00:00.0 Host bridge: Intel Corporation Skylake Host Bridge/DRAM Registers (rev 07)
00:01.0 PCI bridge: Intel Corporation Skylake PCIe Controller (x16) (rev 07)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06)

xorg                                      1:7.7+19                             amd64        X.Org X Window System
ii  xserver-xorg-video-intel                  2:2.99.917+git20161206-1             amd64        X.Org X server -- Intel i8xx, i9xx display driver
Comment 1 Chris Wilson 2017-08-30 13:41:12 UTC
(In reply to Jake from comment #0)
> Created attachment 133878 [details]
> error information from /sys/class/drm/card0/error
> 
> Periodically I get short freezes that sometimes recover but most of the time
> crash X.  Also, when monitors go into power save in extended display only
> the primary comes back up.  I have to mirror and then extend to get second
> monitor to power back up.
> 
> The crashing seems to be random.  Not related to usage.  Happens less than
> once every two weeks.

The blank screen is a separate issue to the hang+crash. Can you file another bug reported with a drm.debug=0xe dmesg from the time of the blank screen?
Comment 2 GitLab Migration User 2019-09-25 19:03:54 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/mesa/mesa/issues/1624.


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