Bug 103610 - Plex Dump GPU HANG: ecode 7:0:0x8edcfff8, in Plex Transcoder [9002]
Summary: Plex Dump GPU HANG: ecode 7:0:0x8edcfff8, in Plex Transcoder [9002]
Status: CLOSED WORKSFORME
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/Intel (show other bugs)
Version: unspecified
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Intel GFX Bugs mailing list
QA Contact: Intel GFX Bugs mailing list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-11-07 15:33 UTC by warrenm83
Modified: 2018-04-20 14:50 UTC (History)
2 users (show)

See Also:
i915 platform:
i915 features: GPU hang


Attachments
/sys/class/drm/card0/error gzipped (1.21 MB, application/x-gzip)
2017-11-07 15:33 UTC, warrenm83
no flags Details

Description warrenm83 2017-11-07 15:33:45 UTC
Created attachment 135284 [details]
/sys/class/drm/card0/error gzipped

Got this from dmesg and trying to help:

[343667.074172] [drm] stuck on render ring
[343667.075489] [drm] GPU HANG: ecode 7:0:0x8edcfff8, in Plex Transcoder [9002], reason: Ring hung, action: reset
[343667.075491] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[343667.075491] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[343667.075492] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[343667.075493] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
[343667.075493] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[343667.076949] drm/i915: Resetting chip after gpu hang

This is doing hardware transcoding on Plex.  Thanks for all of your hard work!

Ubuntu 16.04
Comment 1 Elizabeth 2017-11-07 16:48:12 UTC
Hello, could you try latest stable, (actual Kernel: 4.4.0-96-generic), so the error state can contain more information for debugging. Thank you.
https://www.kernel.org
Comment 2 Jani Saarinen 2018-03-29 07:11:08 UTC
First of all. Sorry about spam.
This is mass update for our bugs. 

Sorry if you feel this annoying but with this trying to understand if bug still valid or not.
If bug investigation still in progress, please ignore this and I apologize!

If you think this is not anymore valid, please comment to the bug that can be closed.
If you haven't tested with our latest pre-upstream tree(drm-tip), can you do that also to see if issue is valid there still and if you cannot see issue there, please comment to the bug.
Comment 3 Jani Saarinen 2018-04-20 14:50:36 UTC
Closing, please re-open if still occurs.


Use of freedesktop.org services, including Bugzilla, is subject to our Code of Conduct. How we collect and use information is described in our Privacy Policy.