Bug 104334 - Change in PDF font for check printing
Summary: Change in PDF font for check printing
Status: RESOLVED INVALID
Alias: None
Product: poppler
Classification: Unclassified
Component: general (show other bugs)
Version: unspecified
Hardware: Other All
: medium normal
Assignee: poppler-bugs
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-12-19 08:02 UTC by Sai Naveen T
Modified: 2018-04-17 09:24 UTC (History)
0 users

See Also:
i915 platform:
i915 features:


Attachments
Please check the 1st batch where Check is fully occupied as the font is big in RHEL5 and the 2nd batch is from RHEL 6 where the font has been changed and there is shrinkage in the check (349.40 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2017-12-19 08:02 UTC, Sai Naveen T
Details
attachment-30641-0.html (4.69 KB, text/html)
2017-12-19 09:38 UTC, Sai Naveen T
Details

Description Sai Naveen T 2017-12-19 08:02:28 UTC
Created attachment 136271 [details]
Please check the 1st batch  where Check is fully occupied as the font is big in RHEL5 and the 2nd batch is from RHEL 6 where the font has been changed and there is shrinkage in the check

Hi Team,

We have been using PDFTOPS for check printing from EBS R12.1.3.

We have recently migrated our server from RHEL 5 to RHEL 6. (64 Bit)

And from then we have been having issues with Check printing from the application.

When we troubleshooted the issue, we found that there is a font difference from RHEL 5 to RHEL 6 because of which we are having alignment issues with the check printing.

We are unable to change the alignment as it is disturbing the other stuff from the check and the alignment issue is not getting fixed.

I am attaching the sample check printing done from RHEL5 and RHEL6.

Note: we are having the same printer configuration in RHEL 5 and RHEl 6.

The font seems to be compressed in RHEL6.

Please suggest what can we do in this case?

[applprod@trvlapp1686 ORA-1224]$ pdftops -v
pdftops version 0.12.4
Copyright 2005-2009 The Poppler Developers - http://poppler.freedesktop.org
Copyright 1996-2004 Glyph & Cog, LLC

[applprod@trvlapp1686 ORA-1224]$ uname -a
Linux trvlapp1686.tsh.thomson.com 2.6.32-642.11.1.el6.x86_64 #1 SMP Wed Oct 26 10:25:23 EDT 2016 x86_64 x86_64 x86_64 GNU/Linux
Comment 1 Albert Astals Cid 2017-12-19 08:59:27 UTC
Don't play with importance fields
Comment 2 Albert Astals Cid 2017-12-19 09:00:33 UTC
Also i've no idea with poppler versions RHEL5 and RHEL6 ship, but they are probably ancient, try a new verion of poppler and check if whatever your problem is still happens.
Comment 3 Sai Naveen T 2017-12-19 09:38:30 UTC
Created attachment 136273 [details]
attachment-30641-0.html

Hi Albert,

I know the importance and the urgency of these fields because of which I 
selected them.

We have a production issue and we are in loss of business.

Thanks and Regards ,
Sai Naveen T
DB Admin MIS
Truven Health Analytics - An IBM Company
Mobile    : +91 9985790378
Polycom: +1 734 214 2106
E-Mail: saitiruy@in.ibm.com




From:   bugzilla-daemon@freedesktop.org
To:     sainaveent@in.ibm.com
Date:   12/19/2017 02:29 PM
Subject:        [Bug 104334] Change in PDF font for check printing



Albert Astals Cid changed bug 104334 
What
Removed
Added
Severity
critical 
normal 
Priority
highest 
medium 
Comment # 1 on bug 104334 from Albert Astals Cid 
Don't play with importance fields
You are receiving this mail because: 
You reported the bug.
Comment 4 Adrian Johnson 2017-12-19 10:09:11 UTC
(In reply to Sai Naveen T from comment #3)
> We have a production issue and we are in loss of business.

You should contact RHEL support. That is what you are paying them for. We don't get paid to work on poppler so what is urgent for you is not urgent for us.
Comment 5 Sai Naveen T 2017-12-19 10:13:37 UTC
Albert, could you please help me with any document or link which would help me to install the latest version of poppler -  poppler-0.62.0.tar.xz on RHEL 6?
Comment 6 Albert Astals Cid 2017-12-19 10:29:23 UTC
Have you even *tried* before asking ?

There's a file called INSTALL, maybe just maybe is what you want.
Comment 7 Sai Naveen T 2017-12-19 10:49:13 UTC
Albert, I did try to install that on Linux but getting the below error.

trvlapp1847.tsh.thomson.com: /home/applmisdev/poppler-0.62.0 # . ./INSTALL
-bash: Installation: command not found
-bash: ./AUTHORS: Permission denied
-bash: Basic: command not found
-bash: ==================: command not found
-bash: cmake: command not found
make: *** No targets specified and no makefile found.  Stop.
make: *** No rule to make target `install'.  Stop.
-bash: CMake: command not found
-bash: cmake: command not found
-bash: Build: command not found
-bash: =============: command not found
-bash: Set: command not found
-bash: ./INSTALL: line 24: syntax error near unexpected token `newline'
-bash: ./INSTALL: line 24: `  -DCMAKE_INSTALL_PREFIX=<path>'

So wanted to see if you have some instruction to follow while installing this in the server because I do not want to ruin the operating system if something goes wrong.
Comment 8 Albert Astals Cid 2017-12-19 23:05:28 UTC
Really that is all you got? Come on, *read* the file, is not that hard.
Comment 9 Sai Naveen T 2017-12-20 13:09:01 UTC
I apolozise, I am not able to find any instructions to install in read* file.

I have checked all the read* files but there is nothing in there.
Comment 10 Albert Astals Cid 2017-12-20 14:15:48 UTC
I am starting to believe you're trolling me.

What part of read the INSTALL file you don't understand?


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