Bug 104977 - [GLK/APL/SKL] some steam games has a gpu hang: ecode 9:0:0x85dffffb, in hl2_linux [2556], reason: Hang on rcs0, action: reset
Summary: [GLK/APL/SKL] some steam games has a gpu hang: ecode 9:0:0x85dffffb, in hl2_l...
Status: CLOSED INVALID
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/Intel (show other bugs)
Version: DRI git
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Intel GFX Bugs mailing list
QA Contact: Intel GFX Bugs mailing list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-02-06 20:58 UTC by Hector Velazquez
Modified: 2018-02-06 21:03 UTC (History)
1 user (show)

See Also:
i915 platform: BXT, GLK, KBL, SKL
i915 features: GPU hang

Attachments
kernel log(GLK) (289.56 KB, text/plain)
2018-02-06 20:58 UTC, Hector Velazquez 		no flags Details
error (/sys/class/drm/card0/error)(GLK) (201.21 KB, text/plain)
2018-02-06 20:59 UTC, Hector Velazquez 		no flags Details
Xorg log (GLK) (6.03 KB, text/plain)
2018-02-06 20:59 UTC, Hector Velazquez 		no flags Details
View All

Description Hector Velazquez 2018-02-06 20:58:19 UTC 
Created attachment 137197 [details]
kernel log(GLK)

This Steam games has a GPU hang on GLK QA 

Games:

Half Life 2
Left 4 Dead 2
Team Fortress
Counter strike

Note: kernel log, error (/sys/class/drm/card0/error), Xorg log, dmesg-H has been attached...

======================================
        Steps To reproduce:
======================================

1)Install Ubuntu 17.10 (Artful)
2)Setup/Install all graphics components listed below
3)Install Steam with the reported games
4)Setup as modesetting graphics option
5)Start any of listed Steam game
6)Play the game...
7)After a short time the platform not respond (Hang)...

======================================
        Kernel log sample
======================================
. . .
Feb  1 14:21:43 gfx-desktop kernel: [  381.660139] [drm:edp_panel_vdd_off_sync [i915]] Turning eDP port A VDD off
Feb  1 14:21:43 gfx-desktop kernel: [  381.660172] [drm:edp_panel_vdd_off_sync [i915]] PP_STATUS: 0x80000008 PP_CONTROL: 0x00000067
Feb  1 14:21:43 gfx-desktop kernel: [  381.660201] [drm:intel_power_well_disable [i915]] disabling AUX A
Feb  1 14:21:43 gfx-desktop kernel: [  381.660228] [drm:intel_power_well_disable [i915]] disabling DC off
Feb  1 14:21:43 gfx-desktop kernel: [  381.660261] [drm:gen9_enable_dc5 [i915]] Enabling DC5
Feb  1 14:21:43 gfx-desktop kernel: [  381.660291] [drm:gen9_set_dc_state [i915]] Setting DC state from 00 to 01
Feb  1 14:25:07 gfx-desktop kernel: [  585.788344] [drm:missed_breadcrumb [i915]] rcs0 missed breadcrumb at intel_breadcrumbs_hangcheck+0x5a/0x80 [i915], irq posted? yes, current seqno=b4e1, last=b4ea
Feb  1 14:25:13 gfx-desktop kernel: [  591.120229] [drm] GPU HANG: ecode 9:0:0x85dffffb, in hl2_linux [2556], reason: Hang on rcs0, action: reset
Feb  1 14:25:13 gfx-desktop kernel: [  591.120232] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
Feb  1 14:25:13 gfx-desktop kernel: [  591.120232] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
Feb  1 14:25:13 gfx-desktop kernel: [  591.120233] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
Feb  1 14:25:13 gfx-desktop kernel: [  591.120233] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
Feb  1 14:25:13 gfx-desktop kernel: [  591.120234] [drm] GPU crash dump saved to /sys/class/drm/card0/error
Feb  1 14:25:13 gfx-desktop kernel: [  591.120404] [drm:i915_reset_device [i915]] resetting chip
Feb  1 14:25:13 gfx-desktop kernel: [  591.120437] i915 0000:00:02.0: Resetting chip after gpu hang
Feb  1 14:25:13 gfx-desktop kernel: [  591.122378] [drm:i915_gem_reset_engine [i915]] context hl2_linux[2556]/1 marked guilty (score 10) banned? no
Feb  1 14:25:13 gfx-desktop kernel: [  591.122433] [drm:i915_gem_reset_engine [i915]] resetting rcs0 to restart from tail of request 0xb4e2
Feb  1 14:25:13 gfx-desktop kernel: [  591.122480] [drm] RC6 on
Feb  1 14:25:13 gfx-desktop kernel: [  591.122593] [drm:gen8_init_common_ring [i915]] Execlists enabled for rcs0
Feb  1 14:25:13 gfx-desktop kernel: [  591.122622] [drm:gen8_init_common_ring [i915]] Restarting rcs0:0 from 0xb4ea
Feb  1 14:25:13 gfx-desktop kernel: [  591.122651] [drm:gen8_init_common_ring [i915]] Restarting rcs0:1 from 0xb4e6
Feb  1 14:25:13 gfx-desktop kernel: [  591.122690] [drm:init_workarounds_ring [i915]] rcs0: Number of context specific w/a: 13
Feb  1 14:25:13 gfx-desktop kernel: [  591.122775] [drm:gen8_init_common_ring [i915]] Execlists enabled for bcs0
Feb  1 14:25:13 gfx-desktop kernel: [  591.122860] [drm:gen8_init_common_ring [i915]] Execlists enabled for vcs0
Feb  1 14:25:13 gfx-desktop kernel: [  591.122945] [drm:gen8_init_common_ring [i915]] Execlists enabled for vecs0
Feb  1 14:25:13 gfx-desktop kernel: [  591.123013] [drm:intel_huc_init_hw [i915]] i915/glk_huc_ver02_00_1748.bin fw status: fetch SUCCESS, load SUCCESS
Feb  1 14:25:13 gfx-desktop kernel: [  591.124167] [drm:intel_huc_init_hw [i915]] HuC DMA transfer wait over with ret 0
Feb  1 14:25:13 gfx-desktop kernel: [  591.124215] [drm:intel_huc_init_hw [i915]] i915/glk_huc_ver02_00_1748.bin fw status: fetch SUCCESS, load SUCCESS
Feb  1 14:25:13 gfx-desktop kernel: [  591.124281] [drm:intel_guc_init_hw [i915]] GuC fw status: path i915/glk_guc_ver10_56.bin, fetch SUCCESS, load SUCCESS
Feb  1 14:25:13 gfx-desktop kernel: [  591.124318] [drm:intel_guc_init_hw [i915]] GuC fw status: fetch SUCCESS, load PENDING
Feb  1 14:25:13 gfx-desktop kernel: [  591.126647] [drm:guc_ucode_xfer_dma [i915]] DMA status 0x10, GuC status 0x8002f0ec
Feb  1 14:25:13 gfx-desktop kernel: [  591.126678] [drm:guc_ucode_xfer_dma [i915]] returning 0
Feb  1 14:25:13 gfx-desktop kernel: [  591.126679] [drm] GuC submission enabled (firmware i915/glk_guc_ver10_56.bin [version 10.56])
Feb  1 14:25:13 gfx-desktop kernel: [  591.128334] [drm:drm_helper_probe_single_connector_modes] [CONNECTOR:76:eDP-1]
. . .

======================================
	     Software
======================================
kernel version              : 4.14.144-14-14-stable-kernel-from-kernel-org
hostname                    : gfx-desktop
architecture                : x86_64
os version                  : Ubuntu 17.10
os codename                 : artful
kernel driver               : i915
bios revision               : 77.50
bios release date           : 12/07/2017
ksc                         : 1.41
hardware acceleration       : disabled
swap partition              : enabled on (/dev/sda2)

======================================
	Graphic drivers
======================================
libdrm                      : 2.4.89
vaapi (intel-driver)        : Intel i965 driver for Intel(R) Gemini Lake - 2.0.0
cairo                       : 1.14.10

======================================
	     Firmware
======================================
dmc fw loaded             : yes
dmc version               : 1.4
guc fw loaded             : SUCCESS
guc version wanted        : 10.56
guc version found         : 10.56
huc fw loaded             : yes

======================================
	Graphic Stack Recipe
======================================
Component: drm
    tag: libdrm-2.4.89
    commit: 27b7d2d998e8ca3b5dffeb00a60c1a09a92c388d

Component: mesa
    tag: mesa-17.3.2
    commit: 0f27052e325c3617e437912d0a3acaf3e3afd786

Component: macros
    tag: util-macros-1.19.1-3-g6694c97
    commit: 6694c973c8c2b5fae5934a49578f69d2817ab49c

Component: xproto
    tag: xproto-7.0.31-6-gab86666
    commit: ab8666661fc68f075b8d6ffabe22c6b577c30ac1

Component: glproto
    tag: glproto-1.4.17-8-g3f6d569
    commit: 3f6d569b583e3df9ca130f00548837e560d185c3

Component: dri2proto
    tag: dri2proto-2.8-4-gb118dfb
    commit: b118dfbf91dcec6d82dfddc3f41031e23ea3c039

Component: xserver
    tag: xorg-server-1.19.6
    commit: ebfb06b11955a6c32500b7086be912ab96b753a7

Component: libXfont
    tag: libXfont2-2.0.3
    commit: cdb2f990348c3bd1407022f7e0e5fcba552d539f

Component: xf86-input-evdev
    tag: xf86-input-evdev-2.10.5-4-g192fdb0
    commit: 192fdb06905f0f190e3a0e258919676934e6633c

Component: xf86-input-libinput
    tag: xf86-input-libinput-0.26.0
    commit: 2be6487de417473aac85ebd800392cdd8604c4a6

Component: xf86-video-fbdev
    tag: xf86-video-fbdev-0.4.4-11-g3cf9923
    commit: 3cf99231199bd5bd9e681e85d9da1f9eb736e3e7

Component: xf86-video-vesa
    tag: xf86-video-vesa-2.3.4-5-gb9f9c95
    commit: b9f9c95ca2383460aa283adeeee6e0a66eed722b

Component: xf86-video-vmware
    tag: xf86-video-vmware-13.0.2-57-gc0a2f40
    commit: c0a2f40d978e77287d0cac95254fb6f26b2449a8

Component: xf86-video-qxl
    tag: xf86-video-qxl-0.1.5-9-gee8f904
    commit: ee8f904ab0d590c741e640e9548c472e6a58b3cc

Component: xf86-video-chips
    tag: xf86-video-chips-1.2.7-5-gc2711ee
    commit: c2711eedaac20af973721111a909a6f575078410

Component: x11proto
    tag: xproto-7.0.31-6-gab86666
    commit: ab8666661fc68f075b8d6ffabe22c6b577c30ac1

Component: libxtrans
    tag: xtrans-1.3.5-12-g2836667
    commit: 28366676effaa512e43bfd2276a317389a992511

Component: libX11
    tag: libX11-1.6.5-21-ge835a9d
    commit: e835a9dcc3362b5e92893be756dd7ae361e64ced

Component: libXext
    tag: libXext-1.3.3-7-ga07b4bb
    commit: a07b4bb8290d0c1bba7bcecd5bb6896fbe1b169c

Component: xrdb
    tag: xrdb-1.1.0-15-gae86081
    commit: ae86081a92522653ff1523c92524ff892f75d496

Component: xf86-video-intel
    tag: 2.99.917-805-g26f5406
    commit: 26f5406841f3924f23f29df61b5ea53d2816b665

Component: xkbcomp
    tag: xkbcomp-1.4.0-1-g3e2a6ad
    commit: 3e2a6ad4edfbf21c3f76f8319f0039b7f589944f

Component: xf86-input-wacom
    tag: xf86-input-wacom-0.34.2-34-g4cc67d1
    commit: 4cc67d161123774f79d5830cd87d7adddc31bf4c

Component: pixman
    tag: pixman-0.33.6-25-g8b95e0e
    commit: 8b95e0e460baa499e54c19d29bf761d34c25badc

Component: libpciaccess
    tag: libpciaccess-0.14
    commit: 13854f603f720c45caf51d785a874d3c7e8c5f58

Component: libinput
    tag: 1.8.1
    commit: cc9a4debd3889a3b3a5139576ea873eebcf7dde7

Component: xkeyboard-config
    tag: xkeyboard-config-2.22-4-gf734a19
    commit: f734a19420ab6d37dee51c6ace7d6b6aeb85f967

Component: xf86-input-mouse
    tag: xf86-input-mouse-1.9.2-4-g3c8f243
    commit: 3c8f243b750a92d5837a449d344ff884dbd02b57

Component: xf86-input-keyboard
    tag: xf86-input-keyboard-1.9.0-3-g940f441
    commit: 940f44149d1037cfc14bbb3628044a2bd002c33e

Component: xf86-input-synaptics
    tag: xf86-input-synaptics-1.9.0-4-g59eb0c3
    commit: 59eb0c372b615fce5039e69b5067adc0efe5b64b

Component: libva
    tag: libva-2.0.0
    commit: 24cbd05c9477ab59cc5665989026b4ad17e06eb6

Component: libva-utils
    tag: 2.0.0
    commit: 505216d0e0d30273f665c888d4c60aa694060729

Component: intel-vaapi-driver
    tag: 2.0.0
    commit: caca038ab7c348d1bbadfd411587735112da9aa4

Component: cairo
    tag: 1.15.8-76-g6b05938
    commit: 95c464d5feaae58b6cc0990434ce2498cc315dc6

Component: intel-gpu-tools
    tag: intel-gpu-tools-1.20-286-g7b685d5
    commit: 7b685d5790c1770eeac43c17d6b207a6df602985

Component: piglit
    tag: piglit-v1
    commit: 938ec48e2575b78defd06d169f704ed8d4f11bce

======================================
	     Hardware
======================================
platform                   : Geminilake
motherboard model          : Geminilake
motherboard id             : GLKRVP1DDR4(05)
form factor                : Hand Held
manufacturer               : IntelCorp.
cpu family                 : Pentium
cpu family id              : 6
cpu information            : Intel(R) Pentium(R) Silver N5000 CPU @ 1.10GHz
gpu card                   : Intel Corporation Device 3184 (rev 03) (prog-if 00 [VGA controller])
memory ram                 : 7.63 GB
max memory ram             : 16 GB
cpu thread                 : 4
cpu core                   : 4
cpu model                  : 122
cpu stepping               : 1
socket                     : Other
signature                  : Type 0, Family 6, Model 122, Stepping 1
hard drive                 : 223GiB (240GB)
current cd clock frequency : 79200 kHz
maximum cd clock frequency : 316800 kHz
displays connected         : eDP-1

======================================
	     kernel parameters
======================================
quiet splash drm.debug=0x1e fsck.repair=yes i915.alpha_support=1 i915.enable_guc_loading=2 i915.enable_guc_submission=2 resume=/dev/sda2
Comment 1 Hector Velazquez 2018-02-06 20:59:14 UTC 
Created attachment 137198 [details]
error (/sys/class/drm/card0/error)(GLK)
Comment 2 Hector Velazquez 2018-02-06 20:59:38 UTC 
Created attachment 137199 [details]
Xorg log (GLK)

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