The user was running KDE and using LibreOffice at the time.

Hello, what mesa version do you have? An issue related was recently fixed in mesa 17.3, it could be helpful to test 17.3 or up. Also is it possible for you to test at least with kernel 4.13 to get more information in the crash dump? Thanks.

I am running mesa 17.0.1-6.20170307.

I updated the kernel to 4.15.7-1.el7.elrepo.x86_64.

Still getting a GPU HANG.

Mar  5 13:00:23 xecho kernel: [kern.info][ 7824.673564] [drm] GPU HANG: ecode 9:0:0x86dffffd, in X [1975], reason: Hang on rcs0, action: reset
Mar  5 13:00:23 xecho kernel: [kern.info][ 7824.673566] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
Mar  5 13:00:23 xecho kernel: [kern.info][ 7824.673566] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
Mar  5 13:00:23 xecho kernel: [kern.info][ 7824.673566] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
Mar  5 13:00:23 xecho kernel: [kern.info][ 7824.673567] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
Mar  5 13:00:23 xecho kernel: [kern.info][ 7824.673567] [drm] GPU crash dump saved to /sys/class/drm/card0/error
Mar  5 13:00:23 xecho kernel: [kern.notice][ 7824.673579] i915 0000:00:02.0: Resetting rcs0 after gpu hang

Mesa is still at version 17.0.1-6.20170307.

Created attachment 137798 [details]
Updated GPU crash dump running kernel 4.15

I uploaded the latest GPU crash dump running kernel 4.15.

Created attachment 137799 [details]
Intel GPU Crash Dump with only kernel 4.15 data

I just uploaded a crash dump that contains only the dump relevant to kernel 4.15.

please update to 17.3.6, which will fix this issue.

Can you point me to any instructions or tutorial for updating Mesa to 17.3.6?

I am running RHEL 7.4 and of course I can only get RPM packages for 17.0.1.

Thanks!

(In reply to robinsbd from comment #8)
> Can you point me to any instructions or tutorial for updating Mesa to 17.3.6?
> 
> I am running RHEL 7.4 and of course I can only get RPM packages for 17.0.1.
> 
> Thanks!
https://www.mesa3d.org

I just found today that mesa-17.2.3 has now been made available for RHEL 7.4. That would be an upgrade from 17.0.1 to 17.2.3. The full package version is 17.2.3-7.20171019.el7.

Can you tell me if this version is late enough to resolve this issue? 
Do you still think I absolutely need the latest at 17.3.6?

I'm game for building 17.3.6, but if I could stay within my distro, that would be preferred.

In my previous comment, I said RHEL 7.4. That is incorrect. The mesa 17.2.3 is from RHEL 7.5 beta and it includes support for wayland. I may still be able to install this mesa version if needed.

I am compiling mesa 17.3.6 now.

Quick question is once this is installed in /usr/local, is there an easy way to check to make sure this mesa version is actually being used and not the stock installation in /usr?

Thanks.

export LD_LIBRARY_PATH and LIBGL_DRIVERS_PATH to point at your install location.  I think in your case it will be:

LD_LIBRARY_PATH=/usr/local/lib
LIBGL_DRIVERS_PATH=/usr/local/lib/dri


To verify, run `glxinfo | grep version`.  You should see the mesa version in the OpenGL version string.

Thanks for taking the time to verify this for us.

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