Bug 106658 - 2500u HP Envy x360 Hangs randomly
Summary: 2500u HP Envy x360 Hangs randomly
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/AMDgpu (show other bugs)
Version: XOrg git
Hardware: x86-64 (AMD64) Linux (All)
: medium critical
Assignee: Default DRI bug account
QA Contact:
Depends on:
Reported: 2018-05-25 19:38 UTC by Justin Mitzel
Modified: 2019-11-19 08:39 UTC (History)
0 users

See Also:
i915 platform:
i915 features:

Journalctl -k output (80.46 KB, text/plain)
2018-05-25 19:54 UTC, Justin Mitzel
no flags Details
Journalctl -k -b 2 output (118.71 KB, text/plain)
2018-05-25 19:55 UTC, Justin Mitzel
no flags Details
Current Xorg log (31.23 KB, text/plain)
2018-05-25 19:59 UTC, Justin Mitzel
no flags Details
dmesg (63.34 KB, text/plain)
2018-05-25 20:02 UTC, Justin Mitzel
no flags Details

Description Justin Mitzel 2018-05-25 19:38:57 UTC
With a 2500U, on any linux kernel (including drm-next) every few minutes/hours the system completely hangs, forcing a hard restart. The system throws me a ton of APCI errors after I tried updating the bios, but it still hung before this BIOS update. I will post journalctl -k output, Xorg log, and dmesg output. Let me know if you need more information, i'm willing to turn on debugging outputs.
Comment 1 Justin Mitzel 2018-05-25 19:54:11 UTC
Created attachment 139773 [details]
Journalctl -k output

I've disabled the PCI errors in the past, it does not stop the hangs.
Comment 2 Justin Mitzel 2018-05-25 19:55:09 UTC
Created attachment 139774 [details]
Journalctl -k -b 2 output
Comment 3 Justin Mitzel 2018-05-25 19:59:55 UTC
Created attachment 139775 [details]
Current Xorg log

for some reason xorg.log.1 is empty, I will have to post it some other time
Comment 4 Justin Mitzel 2018-05-25 20:02:31 UTC
Created attachment 139776 [details]
Comment 5 Tim Carr 2018-07-24 22:34:19 UTC
Have you tried booting with the 'idle=nomwait' kernel option? This worked for the submitter of similar bug #106670, and so far seems to have worked for me as well.
Comment 6 Martin Peres 2019-11-19 08:39:57 UTC
-- GitLab Migration Automatic Message --

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