Bug 107348 - Unable to use monitor (Configure crtc 3 failed)
Summary: Unable to use monitor (Configure crtc 3 failed)
Status: RESOLVED FIXED
Alias: None
Product: xorg
Classification: Unclassified
Component: Driver/modesetting (show other bugs)
Version: 7.7 (2012.06)
Hardware: x86-64 (AMD64) Linux (All)
: medium major
Assignee: Xorg Project Team
QA Contact: Xorg Project Team
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-07-23 17:03 UTC by Aaron Laws
Modified: 2018-09-04 13:56 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:


Attachments
dmesg (113.01 KB, text/plain)
2018-08-30 12:57 UTC, Aaron Laws
no flags Details
~/.local/share/xorg/Xorg.0.log (633.84 KB, text/plain)
2018-08-30 13:15 UTC, Aaron Laws
no flags Details

Description Aaron Laws 2018-07-23 17:03:27 UTC
When I xrandr --output DP-1-4 --mode 1920x1080;, I get "xrandr: Configure crtc 3 failed". I'm using Radeon with mesa. I have two external monitors attached to this dock one of which always works, but I can't get this one to work.

I'm using arch linux and currently have xorg-server 1.20.0-9 package installed (https://www.archlinux.org/packages/extra/x86_64/xorg-server/). When I downgrade to xorg-server 1.19.6+13+gd0d1a694f-2, all outputs (three counting the built-in laptop monitor) work as expected.

xrandr; gives

Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 8192 x 8192
eDP-1 connected primary (normal left inverted right x axis y axis)
   1920x1080     60.02 +  60.01    59.97    59.96    59.93    48.02  
   1680x1050     59.95    59.88  
   1400x1050     59.98  
   1600x900      59.99    59.94    59.95    59.82  
   1280x1024     60.02  
   1400x900      59.96    59.88  
   1280x960      60.00  
   1440x810      60.00    59.97  
...snip...
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-1 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 531mm x 299mm
   1920x1080     60.00*+
   1600x1200     60.00  
   1680x1050     59.88  
   1280x1024     75.02    60.02  
...snip....
DP-2 disconnected (normal left inverted right x axis y axis)
HDMI-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
HDMI-3 disconnected (normal left inverted right x axis y axis)
eDP-1-2 disconnected (normal left inverted right x axis y axis)
DP-1-4 connected (normal left inverted right x axis y axis)
   1920x1080     60.00 +  59.96    59.93  
   1920x1200     59.95  
   1600x1200     65.00    60.00  
   1680x1050     59.95    59.88  
...snip...
DP-1-5 disconnected (normal left inverted right x axis y axis)
DP-1-6 disconnected (normal left inverted right x axis y axis)
VGA-1-1 disconnected (normal left inverted right x axis y axis)
...analog modes...



I took some guesses at the parameters for this bug report, but if there's a better place to file this, please let me know.
Comment 1 Michel Dänzer 2018-07-24 07:59:06 UTC
Please attach the corresponding Xorg log file and dmesg output, captured after the problem occurred.
Comment 2 Aaron Laws 2018-08-30 12:57:47 UTC
Created attachment 141373 [details]
dmesg
Comment 3 Aaron Laws 2018-08-30 13:15:22 UTC
Created attachment 141374 [details]
~/.local/share/xorg/Xorg.0.log

So sorry...mostly to myself. I really want this fixed and didn't know you were waiting (didn't get an e-mail!?).

Attached is the output of dmesg; and my ~/.local/share/xorg/Xorg.0.log.

I "Add me to the CC list", so hopefully I'll get e-mails moving forward.
Comment 4 Aaron Laws 2018-09-04 13:56:06 UTC
I'm happy to report this is solved. I wasn't checking the bug regularly because it made me sad, but today I decided to run my xrandr script to attempt to activate the monitor. IT WORKED!

I checked my package manager and the last time I updated xorg-server was August 20 from 1.20.0 to 1.21.0.


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