Bug 109073 - AMDGPU Radeon RX540 system freezes and/or crashes; poor performance with ac adapter plugged in
Summary: AMDGPU Radeon RX540 system freezes and/or crashes; poor performance with ac a...
Status: RESOLVED WORKSFORME
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/AMDgpu (show other bugs)
Version: unspecified
Hardware: Other Linux (All)
: high normal
Assignee: Default DRI bug account
QA Contact:
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2018-12-16 23:02 UTC by whoop
Modified: 2019-07-26 15:56 UTC (History)
3 users (show)

See Also:
i915 platform:
i915 features:


Attachments
dmesg with 4.20.0-042000rc6-generic kernel (119.44 KB, text/plain)
2018-12-16 23:02 UTC, whoop
no flags Details
Kern.log of failed boot (black screen) with 4.20.0-042000rc7-generic (113.97 KB, text/plain)
2018-12-17 22:54 UTC, whoop
no flags Details
dmesg with 4.20.0-042000rc7-generic without ac adapter (76.16 KB, text/plain)
2018-12-17 22:55 UTC, whoop
no flags Details
kern.log using kernel v5.0-rc1 with black screen after login with power adapter plugged in (114.08 KB, text/plain)
2019-01-07 18:11 UTC, whoop
no flags Details
kern.log using kernel v5.0-rc1 with black screen before login without power adapter plugged in (106.50 KB, text/plain)
2019-01-08 17:43 UTC, whoop
no flags Details

Description whoop 2018-12-16 23:02:24 UTC
Created attachment 142831 [details]
dmesg with 4.20.0-042000rc6-generic kernel

Various temporary UI freezes when booting Ubuntu 18.10.
dmesg reports various amdgpu warnings and errors.

Also tested with 4.20.0-042000rc6-generic kernel
Comment 1 whoop 2018-12-16 23:03:21 UTC
Original launchpad bug report:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1807511
Comment 2 whoop 2018-12-17 22:52:20 UTC
With 4.20.0-042000rc7-generic it is actually worse. The system hangs with a black screen while booting with power adapter connected. Without power adapter it does boot.
Comment 3 whoop 2018-12-17 22:54:40 UTC
Created attachment 142842 [details]
Kern.log of failed boot (black screen) with 4.20.0-042000rc7-generic
Comment 4 whoop 2018-12-17 22:55:39 UTC
Created attachment 142843 [details]
dmesg with 4.20.0-042000rc7-generic without ac adapter
Comment 5 fin4478 2018-12-18 14:49:42 UTC Comment hidden (spam)
Comment 6 whoop 2019-01-07 18:09:28 UTC
With v5.0-rc1 the system hangs with a black screen after I login at gdm when the power adapter is connected
Comment 7 whoop 2019-01-07 18:11:27 UTC
Created attachment 143004 [details]
kern.log using kernel v5.0-rc1 with black screen after login with power adapter plugged in
Comment 8 whoop 2019-01-08 17:42:19 UTC
Without the power adapter connected v5.0-rc1 hangs with black screen at login screen before actual login.
Comment 9 whoop 2019-01-08 17:43:48 UTC
Created attachment 143016 [details]
kern.log using kernel v5.0-rc1 with black screen before login without power adapter plugged in
Comment 10 Utku Helvacı (tuxutku) 2019-02-19 21:35:52 UTC
hey i have opened a bug report here: https://bugzilla.kernel.org/show_bug.cgi?id=201077
and i want to let you know that you can use 4.16 or 4.15 kernels for temporary solution and all the people effected from this bug seem to using aspire 5 a515-41g laptop, also i updated to 1.09 bios and still there is no fix.
amd wanted from me to bisect the kernel but i could only found the main commit and it contains dozens of other commits, but if you want to bisect the kernel that's might be helpful
Comment 11 Utku Helvacı (tuxutku) 2019-05-23 14:05:32 UTC
I have bisected the bug, also i have reported it: https://bugzilla.kernel.org/show_bug.cgi?id=201077
its been a month since reporting it to linux kernel amd team, they acknowledged the problem.
Comment 12 Utku Helvacı (tuxutku) 2019-05-23 14:09:53 UTC
its actually been more then two months since reporting it, its not fixed yet
Comment 13 Andre Klapper 2019-05-23 14:22:06 UTC
> its actually been more then two months since reporting it, its not fixed yet

You (or anyone else) needs to volunteer to investigate and provide a patch.
Comment 14 Utku Helvacı (tuxutku) 2019-07-26 15:56:56 UTC
Issue has been gone!
As of 5.3.0-050300rc1-generic #201907212232 the issue is have been gone.
i have downloaded and installed the kernel via mainline kernel update utility on Pop_OS!
tested both vulkan and opengl.
https://bugzilla.kernel.org/show_bug.cgi?id=201077#c37


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