Bug 111088 - [GEN9] Screen freezes with PSR enabled
Summary: [GEN9] Screen freezes with PSR enabled
Status: RESOLVED FIXED
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/Intel (show other bugs)
Version: DRI git
Hardware: Other All
: medium normal
Assignee: Jose Roberto de Souza
QA Contact: Intel GFX Bugs mailing list
URL:
Whiteboard: Triaged
Keywords:
Depends on:
Blocks:
 
Reported: 2019-07-08 13:24 UTC by François Guerraz
Modified: 2019-08-13 09:23 UTC (History)
5 users (show)

See Also:
i915 platform: KBL, SKL
i915 features:


Attachments
dmesg with drm-intel (259.73 KB, application/x-lzma)
2019-07-09 07:51 UTC, François Guerraz
no flags Details
dmesg with 5.2 (122.80 KB, application/x-lzma)
2019-07-09 21:22 UTC, François Guerraz
no flags Details
hack patch (1.30 KB, patch)
2019-07-11 23:37 UTC, Jose Roberto de Souza
no flags Details | Splinter Review
solution patch (3.89 KB, patch)
2019-07-16 16:35 UTC, Jose Roberto de Souza
no flags Details | Splinter Review

Description François Guerraz 2019-07-08 13:24:42 UTC
It looks like bug #101343 is back with a vengeance on the XPS 9350 on Kernel 5.2.

After a few seconds of inactivity, the screen freezes but does not thaw even after moving the mouse or "creating movement" of any sort on the screen. The only way is to lock/unlock the screen and then I can get a few seconds of use.

enable_psr=0 fixes the issue.
Comment 1 Jose Roberto de Souza 2019-07-08 22:05:08 UTC
Please check if the bug still happens with drm-tip if so attach logs for us.
Comment 2 Lakshmi 2019-07-09 05:37:33 UTC
If the problem persists with drmtip (https://cgit.freedesktop.org/drm-tip) attach the full dmesg from boot with kernel parameters drm.debug=0x1e log_buf_len=4M.
Comment 3 François Guerraz 2019-07-09 07:51:26 UTC
Created attachment 144732 [details]
dmesg with drm-intel

I was able to reproduce the issue with drm-tip, although not immediately, I had to reboot a couple of times and then it happened.
Comment 4 François Guerraz 2019-07-09 07:53:00 UTC
command line was:

cryptdevice=UUID=68647d07-0bc2-4bab-be88-36888b168e82:lvm:allow-discards resume=UUID=fe0174cf-695f-4056-9bdf-372598105b7c root=UUID=c0f2d8c0-eb57-4740-92d9-0087085f1e23 rw i915.fastboot=1 i915.enable_guc=1 intel_iommu=igfx_off nvme_core.default_ps_max_latency_us=200000 i915.enable_psr=1 drm.debug=0x1e log_buf_len=4M kvm-intel.vmentry_l1d_flush=never mitigations=off fbcon=font:TER16x32 elevator=bfq quiet splash

environment is Gnome/Wayland on Arch.
Comment 5 Jose Roberto de Souza 2019-07-09 20:29:01 UTC
Thanks François

Nothing useful on the drm-tip dmesg =/ but as you said it is hard to reproduce on drm-tip so lets first check what needs to be cherry-picked from drm-tip to kernel 5.2, can you also attach dmesg logs of it?

i915.fastboot=1 and i915.enable_psr=1 are the default options, you don't need to set those anymore.
Comment 6 François Guerraz 2019-07-09 21:22:17 UTC
Created attachment 144747 [details]
dmesg with 5.2
Comment 7 Rouven Czerwinski (Emantor) 2019-07-11 09:18:27 UTC
Bug Report from Arch Linux: https://bugs.archlinux.org/task/63159
Comment 8 François Guerraz 2019-07-11 16:54:36 UTC
Also see this conversation on LKML: https://lkml.org/lkml/2019/7/10/834
Comment 9 Jose Roberto de Souza 2019-07-11 23:37:33 UTC
Created attachment 144767 [details] [review]
hack patch

Hi could you try with the attached patch?

And if the issue happens again could you share the output of this files?

/sys/kernel/debug/dri/0/i915_edp_psr_status
/sys/kernel/debug/dri/0/i915_display_info
/sys/kernel/debug/dri/0/i915_dmc_info
/sys/kernel/debug/dri/0/eDP-1/i915_psr_sink_status

Thanks
Comment 10 François Guerraz 2019-07-12 08:24:37 UTC
attachment 144767 [details] [review] seems to fix/work around the issue on drm-tip
Comment 11 François Guerraz 2019-07-12 08:27:27 UTC
In case that's still helpful:

# cat /sys/kernel/debug/dri/0/i915_display_info
CRTC info
---------
CRTC 48: pipe: A, active=yes, (size=3200x1800), dither=no, bpp=24
	fb: 87, pos: 0x0, size: 3200x1800
	encoder 85: type: DDI A, connectors:
		connector 86: type: eDP-1, status: connected, mode:
		"3200x1800": 60 373250 3200 3248 3280 3360 1800 1803 1808 1852 0x48 0xa
	cursor visible? yes, position (450, 1196), size 256x256, addr 0x077c0000
	num_scalers=2, scaler_users=0 scaler_id=-1, scalers[0]: use=no, mode=0, scalers[1]: use=no, mode=0
	--Plane id 31: type=PRI, crtc_pos=   0x   0, crtc_size=3200x1800, src_pos=0.0000x0.0000, src_size=3200.0000x1800.0000, format=XR24 little-endian (0x34325258), rotation=0 (0x00000001)
	--Plane id 38: type=OVL, crtc_pos=   0x   0, crtc_size=   0x   0, src_pos=0.0000x0.0000, src_size=0.0000x0.0000, format=N/A, rotation=0 (0x00000001)
	--Plane id 45: type=CUR, crtc_pos= 450x1196, crtc_size= 256x 256, src_pos=0.0000x0.0000, src_size=256.0000x256.0000, format=AR24 little-endian (0x34325241), rotation=0 (0x00000001)
	underrun reporting: cpu=yes pch=yes 
CRTC 66: pipe: B, active=no, (size=1920x1080), dither=no, bpp=24
	underrun reporting: cpu=yes pch=yes 
CRTC 84: pipe: C, active=no, (size=0x0), dither=no, bpp=0
	underrun reporting: cpu=yes pch=yes 

Connector info
--------------
connector 86: type eDP-1, status: connected
	physical dimensions: 290x170mm
	subpixel order: Unknown
	CEA rev: 0
	DPCD rev: 12
	audio support: no
	fixed mode:
		"3200x1800": 60 373250 3200 3248 3280 3360 1800 1803 1808 1852 0x48 0xa
	DP branch device present: no
	modes:
		"3200x1800": 60 373250 3200 3248 3280 3360 1800 1803 1808 1852 0x48 0xa
		"3200x1800": 48 298600 3200 3248 3280 3360 1800 1803 1808 1852 0x40 0xa
connector 92: type DP-1, status: disconnected
connector 99: type HDMI-A-1, status: disconnected
connector 105: type DP-2, status: disconnected
connector 110: type HDMI-A-2, status: disconnected

# cat /sys/kernel/debug/dri/0/i915_edp_psr_status
Sink support: yes [0x01]
PSR mode: PSR1 enabled
Source PSR ctl: enabled [0x81f00626]
Source PSR status: IDLE [0x04050006]
Busy frontbuffer bits: 0x00000000

# cat /sys/kernel/debug/dri/0/i915_dmc_info
fw loaded: yes
path: i915/skl_dmc_ver1_27.bin
version: 1.27
DC3 -> DC5 count: 6
DC5 -> DC6 count: 0
program base: 0x09004040
ssp base: 0x00002fc0
htp: 0x00b40068

# cat /sys/kernel/debug/dri/0/eDP-1/i915_psr_sink_status
Sink PSR status: 0x2 [active, display from RFB]
Comment 12 Dhinakaran Pandiyan 2019-07-12 20:29:15 UTC
Would it be possible to provide the contents of the same debugfs files on a working kernel(5.1) ?

Changes to "Source PSR ctl" and DMC version will be particularly interesting.
Comment 13 Dhinakaran Pandiyan 2019-07-12 20:31:34 UTC
(In reply to Jose Roberto de Souza from comment #5)
> Thanks François
> 
> Nothing useful on the drm-tip dmesg =/ but as you said it is hard to
> reproduce on drm-tip so lets first check what needs to be cherry-picked from
> drm-tip to kernel 5.2, can you also attach dmesg logs of it?
> 
> i915.fastboot=1 and i915.enable_psr=1 are the default options, you don't
> need to set those anymore.

I'd say it is important to not set i915.enable_psr=1 as it overrides VBT defaults. i915.enable_psr=1 makes the driver enable PSR even if the VBT asks it not to.
Comment 14 Bruno Pagani 2019-07-13 10:48:36 UTC
I’m also affected by lock-up since upgrading to 5.2. Disabling PSR seems to fix the issue. Of course I would prefer PSR to work. :)

(In reply to Dhinakaran Pandiyan from comment #12)
> Would it be possible to provide the contents of the same debugfs files on a
> working kernel(5.1) ?
> 
> Changes to "Source PSR ctl" and DMC version will be particularly interesting.

PSR was disabled on 5.1 (it was enabled by https://patchwork.freedesktop.org/patch/290920/), so not sure if that would really be interesting. But I can downgrade and report if you still think this can be useful.
Comment 15 Bruno Pagani 2019-07-13 11:00:37 UTC
Or should I try 5.1 while manually enabling PSR?
Comment 16 taijian 2019-07-13 22:52:27 UTC
Just to make sure that this is not missed: My KBL system is also affected, so it's not just SKL that has this issue.
Comment 17 François Guerraz 2019-07-15 06:49:36 UTC
(In reply to Dhinakaran Pandiyan from comment #12)
> Would it be possible to provide the contents of the same debugfs files on a
> working kernel(5.1) ?
> 
> Changes to "Source PSR ctl" and DMC version will be particularly interesting.

Hello,

First, even on drm-tip, Source PSR status fluctuates between IDLE [0x04020006] and SRDENT [0x40040006].

For kernel < 5.2, I'll need another machine to ssh from while the screen is frozen... bear with me.
Comment 18 Jose Roberto de Souza 2019-07-15 21:05:19 UTC
(In reply to Bruno Pagani from comment #14)
> I’m also affected by lock-up since upgrading to 5.2. Disabling PSR seems to
> fix the issue. Of course I would prefer PSR to work. :)
> 
> (In reply to Dhinakaran Pandiyan from comment #12)
> > Would it be possible to provide the contents of the same debugfs files on a
> > working kernel(5.1) ?
> > 
> > Changes to "Source PSR ctl" and DMC version will be particularly interesting.
> 
> PSR was disabled on 5.1 (it was enabled by
> https://patchwork.freedesktop.org/patch/290920/), so not sure if that would
> really be interesting. But I can downgrade and report if you still think
> this can be useful.

No, PSR1 was enabled by default since 5.0, PSR2 was enabled by default on 5.2.
Comment 19 Jose Roberto de Souza 2019-07-15 21:05:50 UTC
(In reply to taijian from comment #16)
> Just to make sure that this is not missed: My KBL system is also affected,
> so it's not just SKL that has this issue.

Thanks, updating the bug
Comment 20 Jose Roberto de Souza 2019-07-15 21:08:05 UTC
(In reply to François Guerraz from comment #17)
> (In reply to Dhinakaran Pandiyan from comment #12)
> > Would it be possible to provide the contents of the same debugfs files on a
> > working kernel(5.1) ?
> > 
> > Changes to "Source PSR ctl" and DMC version will be particularly interesting.
> 
> Hello,
> 
> First, even on drm-tip, Source PSR status fluctuates between IDLE
> [0x04020006] and SRDENT [0x40040006].
> 
> For kernel < 5.2, I'll need another machine to ssh from while the screen is
> frozen... bear with me.

That is okay this floating, if you can please share the whole output of /sys/kernel/debug/dri/0/i915_edp_psr_status with kernel 5.1.
Comment 21 Jose Roberto de Souza 2019-07-16 16:35:05 UTC
Created attachment 144803 [details] [review]
solution patch

Could you revert the hack patch if you applied and apply this patch and let me know if it worked before we merge this fix?

Thanks
Comment 22 Dhinakaran Pandiyan 2019-07-16 22:20:01 UTC
Experiment 2:
Apply this patch on drm-tip 

https://patchwork.freedesktop.org/patch/318389/?series=63774&rev=1
Comment 23 François Guerraz 2019-07-17 11:40:50 UTC
Both the revised patches for 5.2 and drm-tip seem to work on my machine.
Comment 24 Dhinakaran Pandiyan 2019-07-17 18:19:19 UTC
(In reply to François Guerraz from comment #23)
> Both the revised patches for 5.2 and drm-tip seem to work on my machine.

Good to know. Do you mind replying to the mailing list with a tested-by tag?
Comment 25 Lakshmi 2019-07-29 12:16:58 UTC
(In reply to Dhinakaran Pandiyan from comment #24)
> (In reply to François Guerraz from comment #23)
> > Both the revised patches for 5.2 and drm-tip seem to work on my machine.
> 
> Good to know. Do you mind replying to the mailing list with a tested-by tag?

François, can you please respond on this?
Comment 26 François Guerraz 2019-07-29 12:46:18 UTC
As you can see, the latest revision of the patch has my tested-by tag.

https://patchwork.freedesktop.org/patch/319173/?series=63774&rev=4
Comment 27 Jose Roberto de Souza 2019-08-09 17:11:02 UTC
Fix merged on Linux 5.2.8


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