Bug 111223 - [CI][DRMTIP]igt@gem_*- fail - igb: Failed to read reg 0x5b50!
Summary: [CI][DRMTIP]igt@gem_*- fail - igb: Failed to read reg 0x5b50!
Status: RESOLVED NOTOURBUG
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/Intel (show other bugs)
Version: XOrg git
Hardware: Other All
: medium normal
Assignee: Intel GFX Bugs mailing list
QA Contact: Intel GFX Bugs mailing list
URL: http://www.kartonforoshi.ir
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-07-26 10:14 UTC by Lakshmi
Modified: 2019-11-30 15:35 UTC (History)
1 user (show)

See Also:
i915 platform: BXT, KBL
i915 features:


Attachments
script to provide s/w & h/w configuration details (717 bytes, text/x-sh)
2019-08-27 16:15 UTC, Aleksandr Loktionov
no flags Details

Description Lakshmi 2019-07-26 10:14:19 UTC
https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_334/fi-bxt-dsi/dmesg9.log

 ------------[ cut here ]------------
<4>[  223.784342] igb: Failed to read reg 0x5b50!
<4>[  223.784415] WARNING: CPU: 1 PID: 17 at drivers/net/ethernet/intel/igb/igb_main.c:756 igb_rd32+0x6e/0x80 [igb]
<4>[  223.784420] Modules linked in: mei_hdcp snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_codec_generic i915 x86_pkg_temp_thermal coretemp crct10dif_pclmul crc32_pclmul ghash_clmulni_intel lpc_ich btusb btrtl btbcm btintel bluetooth igb snd_hda_intel snd_hda_codec snd_hwdep ecdh_generic ecc snd_hda_core ptp pps_core snd_pcm mei_me mei prime_numbers i2c_hid pinctrl_broxton pinctrl_intel
<4>[  223.784471] CPU: 1 PID: 17 Comm: kworker/1:0 Tainted: G     U            5.3.0-rc1-gef1bb6d271fa-drmtip_334+ #1
<4>[  223.784475] Hardware name: Intel Corp. Broxton P/Apollolake RVP1A, BIOS APLKRVPA.X64.0150.B11.1608081044 08/08/2016
<4>[  223.784489] Workqueue: events igb_watchdog_task [igb]
<4>[  223.784504] RIP: 0010:igb_rd32+0x6e/0x80 [igb]
<4>[  223.784510] Code: ff ff 89 f3 48 c7 42 08 00 00 00 00 48 c7 c6 a1 b5 28 c0 89 44 24 04 e8 35 70 60 c7 89 de 48 c7 c7 40 c2 28 c0 e8 a2 6d e4 c6 <0f> 0b 8b 44 24 04 eb a4 66 2e 0f 1f 84 00 00 00 00 00 41 55 41 54
<4>[  223.784515] RSP: 0018:ffff8eb2400efd98 EFLAGS: 00010282
<4>[  223.784521] RAX: 0000000000000000 RBX: 0000000000005b50 RCX: 0000000000000006
<4>[  223.784526] RDX: 0000000000001ca2 RSI: ffff8be33b35d630 RDI: ffff8be33b35cdc0
<4>[  223.784530] RBP: 0000000000000000 R08: ffff8be33b35d630 R09: 0000000000000000
<4>[  223.784535] R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000801
<4>[  223.784539] R13: 0000000000000002 R14: 0000000000000013 R15: 0000000000000000
<4>[  223.784544] FS:  0000000000000000(0000) GS:ffff8be33ba80000(0000) knlGS:0000000000000000
<4>[  223.784549] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
<4>[  223.784553] CR2: 00007f26ce8ec3dc CR3: 0000000177858000 CR4: 00000000003406e0
<4>[  223.784558] Call Trace:
<4>[  223.784570]  ? collect_expired_timers+0xa0/0xa0
<4>[  223.784587]  igb_get_hw_semaphore_i210+0x22/0x150 [igb]
<4>[  223.784605]  igb_acquire_swfw_sync_i210+0x4f/0xc0 [igb]
<4>[  223.784624]  igb_read_phy_reg_82580+0x1c/0x50 [igb]
<4>[  223.784641]  igb_watchdog_task+0x6ac/0x7e0 [igb]
<4>[  223.784657]  process_one_work+0x245/0x5f0
<4>[  223.784676]  worker_thread+0x37/0x380
<4>[  223.784687]  ? process_one_work+0x5f0/0x5f0
<4>[  223.784693]  kthread+0x119/0x130
<4>[  223.784699]  ? kthread_park+0xa0/0xa0
<4>[  223.784711]  ret_from_fork+0x3a/0x50
<4>[  223.784738] irq event stamp: 135932
<4>[  223.784745] hardirqs last  enabled at (135931): [<ffffffff8712efb0>] vprintk_emit+0x300/0x320
<4>[  223.784752] hardirqs last disabled at (135932): [<ffffffff8700199a>] trace_hardirqs_off_thunk+0x1a/0x20
<4>[  223.784759] softirqs last  enabled at (135888): [<ffffffff87c002eb>] __do_softirq+0x2eb/0x465
<4>[  223.784765] softirqs last disabled at (135881): [<ffffffff870ba04e>] irq_exit+0xae/0xc0
<4>[  223.784778] WARNING: CPU: 1 PID: 17 at drivers/net/ethernet/intel/igb/igb_main.c:756 igb_rd32+0x6e/0x80 [igb]
<4>[  223.784783] ---[ end trace 4782d295f48f679a ]---

https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_334/fi-bxt-dsi/igt@runner@aborted.html
Comment 1 CI Bug Log 2019-07-26 10:15:29 UTC
The CI Bug Log issue associated to this bug has been updated.

### New filters associated

* BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50!
  - https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_334/fi-bxt-dsi/igt@runner@aborted.html
Comment 2 Chris Wilson 2019-07-26 10:51:19 UTC
For a change, it's not e1000e related but another Intel netdev!
Comment 3 Chris Wilson 2019-07-27 16:19:19 UTC
Somebody ping the igb maintainers.
Comment 4 CI Bug Log 2019-08-12 12:59:21 UTC
The CI Bug Log issue associated to this bug has been updated.

### New filters associated

* fi-bxt-dsi: igt@gem_softpin@noreloc-s3 - dmesg-warn- igb: Failed to read reg 0x5b50!
  - https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_341/fi-bxt-dsi/igt@gem_softpin@noreloc-s3.html
Comment 5 CI Bug Log 2019-08-22 09:34:54 UTC
A CI Bug Log filter associated to this bug has been updated:

{- fi-bxt-dsi: igt@gem_softpin@noreloc-s3 - dmesg-warn- igb: Failed to read reg 0x5b50! -}
{+ fi-bxt-dsi: igt@gem_softpin@noreloc-s3|igt@gem_ctx_isolation@vecs0-s3 - dmesg-warn- igb: Failed to read reg 0x5b50! +}

New failures caught by the filter:

  * https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_348/fi-bxt-dsi/igt@gem_ctx_isolation@vecs0-s3.html
Comment 6 CI Bug Log 2019-08-22 09:44:10 UTC
A CI Bug Log filter associated to this bug has been updated:

{- BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50! -}
{+ BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50! +}

New failures caught by the filter:

  * https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_348/fi-bxt-dsi/igt@runner@aborted.html
Comment 7 CI Bug Log 2019-08-26 08:30:35 UTC
A CI Bug Log filter associated to this bug has been updated:

{- fi-bxt-dsi: igt@gem_softpin@noreloc-s3|igt@gem_ctx_isolation@vecs0-s3 - dmesg-warn- igb: Failed to read reg 0x5b50! -}
{+ fi-bxt-dsi: igt@gem_softpin@noreloc-s3|igt@gem_ctx_isolation@vecs0-s3|igt@i915_suspend@sysfs-reader - dmesg-warn- igb: Failed to read reg 0x5b50! +}

New failures caught by the filter:

  * https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_350/fi-bxt-dsi/igt@i915_suspend@sysfs-reader.html
Comment 8 CI Bug Log 2019-08-26 08:33:12 UTC
A CI Bug Log filter associated to this bug has been updated:

{- BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50! -}
{+ BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50! +}

New failures caught by the filter:

  * https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_350/fi-bxt-dsi/igt@runner@aborted.html
Comment 9 Lakshmi 2019-08-26 08:41:48 UTC
(In reply to Chris Wilson from comment #3)
> Somebody ping the igb maintainers.

Contacted Jeff Kirsher regarding this issue.
Comment 10 Aleksandr Loktionov 2019-08-27 16:13:13 UTC
Please run the attached sutinfo1g.sh script to provide us necessary information about s/w and h/w. 
Can you explain how we could reproduce the issue? 
Some use steps or bash script? 

Thank you
Comment 11 Aleksandr Loktionov 2019-08-27 16:15:31 UTC
Created attachment 145178 [details]
script to provide s/w & h/w configuration details

to run it you need to export pf variable with the network interface name you have issue:
# pf=eth1 ./sutinfo1g.sh
Comment 12 CI Bug Log 2019-08-29 06:18:36 UTC
A CI Bug Log filter associated to this bug has been updated:

{- fi-bxt-dsi: igt@gem_softpin@noreloc-s3|igt@gem_ctx_isolation@vecs0-s3|igt@i915_suspend@sysfs-reader - dmesg-warn- igb: Failed to read reg 0x5b50! -}
{+ fi-bxt-dsi: igt@gem_softpin@noreloc-s3|igt@gem_ctx_isolation@.*-s3|igt@i915_suspend@sysfs-reader - dmesg-warn- igb: Failed to read reg 0x5b50! +}

New failures caught by the filter:

  * https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_352/fi-bxt-dsi/igt@gem_ctx_isolation@rcs0-s3.html
Comment 13 CI Bug Log 2019-08-29 06:20:15 UTC
A CI Bug Log filter associated to this bug has been updated:

{- BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50! -}
{+ BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50! +}

New failures caught by the filter:

  * https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_352/fi-bxt-dsi/igt@runner@aborted.html
Comment 14 chap 2019-09-01 12:30:44 UTC
Thanks for informing you dear friend
https://b-zr.com
Comment 15 Jeff Kirsher 2019-09-04 15:57:21 UTC
So the 0x5B50 register address for hardware supported by the igb driver is the Software Semaphore bit, that needs to be acquired to access the firmware or NVM on the NIC.  It appears that we are not able to access this register, which either means your NVM is bad OR you have a hardware issue.

You can try updating the NVM image with the latest NVM image available for your NIC on Intel's download center and if that does not resolve the issue, then you have a hardware issue with your NIC and it should be replaced.
Comment 16 CI Bug Log 2019-09-05 07:54:45 UTC
A CI Bug Log filter associated to this bug has been updated:

{- fi-bxt-dsi: igt@gem_softpin@noreloc-s3|igt@gem_ctx_isolation@.*-s3|igt@i915_suspend@sysfs-reader - dmesg-warn- igb: Failed to read reg 0x5b50! -}
{+ fi-bxt-dsi KBL: igt@gem_* - dmesg-warn- igb: Failed to read reg 0x5b50! +}

New failures caught by the filter:

  * https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_360/fi-kbl-8809g/igt@gem_workarounds@suspend-resume-context.html
Comment 17 CI Bug Log 2019-09-16 12:19:22 UTC
A CI Bug Log filter associated to this bug has been updated:

{- BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50! -}
{+ BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50! +}

New failures caught by the filter:

  * https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_368/fi-bxt-dsi/igt@runner@aborted.html
Comment 19 CI Bug Log 2019-09-26 11:17:41 UTC
A CI Bug Log filter associated to this bug has been updated:

{- BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50! -}
{+ BXT: igt@runner@aborted - fail - igb: Failed to read reg 0x5b50! +}

New failures caught by the filter:

  * https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_378/fi-bxt-dsi/igt@runner@aborted.html
Comment 20 CI Bug Log 2019-10-03 12:10:28 UTC
The CI Bug Log issue associated to this bug has been updated.

### New filters associated

* BXT: igt@kms_cursor_crc@pipe-b-cursor-suspend - dmesg-warn - igb 0000:01:00.0 enp1s0: Reset adapter
  - https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_381/fi-bxt-dsi/igt@kms_cursor_crc@pipe-b-cursor-suspend.html
Comment 21 CI Bug Log 2019-10-03 12:17:55 UTC
The CI Bug Log issue associated to this bug has been updated.

### New filters associated

* BXT: igt@runner@aborted - fail - Previous test: kms_cursor_crc (pipe-b-cursor-suspend)
  - https://intel-gfx-ci.01.org/tree/drm-tip/drmtip_381/fi-bxt-dsi/igt@runner@aborted.html


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