Bug 111243 - Installation of 19.20 Fails
Summary: Installation of 19.20 Fails
Status: RESOLVED FIXED
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/AMDgpu-pro (show other bugs)
Version: unspecified
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Default DRI bug account
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-07-28 22:21 UTC by Jacque8080
Modified: 2019-08-02 16:12 UTC (History)
0 users

See Also:
i915 platform:
i915 features:


Attachments
Logs Recommended by AMD (103.31 KB, application/gzip)
2019-07-28 22:21 UTC, Jacque8080
no flags Details

Description Jacque8080 2019-07-28 22:21:55 UTC
Created attachment 144899 [details]
Logs Recommended by AMD

deb [ trusted=yes ] file:/var/opt/amdgpu-pro-local/ ./                                                                                                                                                                                     
Get:1 file:/var/opt/amdgpu-pro-local ./ InRelease                                                                                                                                                                                          
Ign:1 file:/var/opt/amdgpu-pro-local ./ InRelease                                                                                                                                                                                          
Get:2 file:/var/opt/amdgpu-pro-local ./ Release [816 B]                                                                                                                                                                                    
Get:2 file:/var/opt/amdgpu-pro-local ./ Release [816 B]                                                                                                                                                                                    
Get:3 file:/var/opt/amdgpu-pro-local ./ Release.gpg                                                                                                                                                                                        
Ign:3 file:/var/opt/amdgpu-pro-local ./ Release.gpg                                                                                                                                                                                        
Hit:4 http://repo.steampowered.com/steam precise InRelease                                                                                                                                                                                 
Hit:5 http://us.archive.ubuntu.com/ubuntu bionic InRelease                                                                                                                                                                                 
Get:6 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease [88.7 kB]                                                                                                                                                               
Get:7 http://security.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]                                                                                                                                                                
Hit:8 http://ppa.launchpad.net/teejee2008/ppa/ubuntu bionic InRelease                                                                                                                                                                      
Get:9 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]                                                                                                                                                             
Fetched 252 kB in 1s (294 kB/s)                                                                                                                                                                                                            
Reading package lists... Done                                                                                                                                                                                                              
Reading package lists... Done                                                                                                                                                                                                              
Building dependency tree                                                                                                                                                                                                                   
Reading state information... Done                                                                                                                                                                                                          
amdgpu-pro-pin is already the newest version (19.20-812932).                                                                                                                                                                               
Selected version '19.20-812932' (localhost [all]) for 'amdgpu-pro-pin'                                                                                                                                                                     
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.                                                                                                                                                                             
3 not fully installed or removed.                                                                                                                                                                                                          
After this operation, 0 B of additional disk space will be used.                                                                                                                                                                           
Setting up libgl1-amdgpu-pro-ext-hwe:amd64 (19.20-812932) ...                                                                                                                                                                              
ln: failed to create symbolic link '/opt/amdgpu-pro/lib/xorg/modules/extensions/libglx.so': File e                                                                                                                                         
xists                                                                                                                                                                                                                                      
dpkg: error processing package libgl1-amdgpu-pro-ext-hwe:amd64 (--configure):                                                                                                                                                              
 installed libgl1-amdgpu-pro-ext-hwe:amd64 package post-installation script subprocess returned er                                                                                                                                         
ror exit status 1                                                                                                                                                                                                                          
dpkg: dependency problems prevent configuration of amdgpu-pro-hwe:                                                                                                                                                                         
 amdgpu-pro-hwe depends on libgl1-amdgpu-pro-ext-hwe (= 19.20-812932); however:                                                                                                                                                            
  Package libgl1-amdgpu-pro-ext-hwe:amd64 is not configured yet.                                                                                                                                                                           
                                                                                                                                                                                                                                           
dpkg: error processing package amdgpu-pro-hwe (--configure):                                                                                                                                                                               
 dependency problems - leaving unconfigured                                                                                                                                                                                                
dpkg: dependency problems prevent configuration of amdgpu-pro-lib32:                                                                                                                                                                       
 amdgpu-pro-lib32 depends on amdgpu-pro (= 19.20-812932) | amdgpu-pro-hwe (= 19.20-812932); howeve                                                                                                                                         
r:                                                                                                                                                                                                                                         
  Package amdgpu-pro is not installed.                                                                                                                                                                                                     
  Package amdgpu-pro-hwe is not configured yet.                                                                                                                                                                                            
                                                                                                                                                                                                                                           
dpkg: error processing package amdgpu-pro-lib32 (--configure):                                                                                                                                                                             
 dependency problems - leaving unconfigured                                                                                                                                                                                                
No apport report written because the error message indicates its a followup error from a previous                                                                                                                                          
failure.                                                                                                                                                                                                                                   
        No apport report written because the error message indicates its a followup error from a p                                                                                                                                         
revious failure.                                                                                                                                                                                                                           
                Errors were encountered while processing:                                                                                                                                                                                  
 libgl1-amdgpu-pro-ext-hwe:amd64                                                                                                                                                                                                           
 amdgpu-pro-hwe                                                                                                                                                                                                                            
 amdgpu-pro-lib32                                                                                                                                                                                                                          
E: Sub-process /usr/bin/dpkg returned an error code (1)
Comment 1 Jeremy Newton 2019-07-29 20:02:30 UTC
It looks like you didn't do a clean install. For the time being, we recommend a full uninstall and reinstall after every driver update.
Comment 2 Jacque8080 2019-07-30 02:03:36 UTC
That fixed the problem.  Thank you so much.


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