Bug 111370 - Cannot get OpenCL visible with Radeon VII installation
Summary: Cannot get OpenCL visible with Radeon VII installation
Status: NEW
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/AMDgpu-pro (show other bugs)
Version: unspecified
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Default DRI bug account
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-08-10 13:31 UTC by Charles Shelor
Modified: 2019-08-10 16:20 UTC (History)
0 users

See Also:
i915 platform:
i915 features:


Attachments
requested reports from Radeon VII installation instructions (820.00 KB, application/x-tar)
2019-08-10 13:31 UTC, Charles Shelor
no flags Details
attachment-13515-0.html (5.64 KB, text/html)
2019-08-10 14:37 UTC, Michael Eagle
no flags Details

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Description Charles Shelor 2019-08-10 13:31:39 UTC
Created attachment 145019 [details]
requested reports from Radeon VII installation instructions

I am a post doctoral researcher at University of North Texas.  We recently purchased a Dell 7425 system with Dual AMD EPYC 7281 16-Core Processors, an AMD Radeon VII graphics card from Sapphire Technology and a Xilinx Alveo FPGA accelerator card.  This equipment was purchased to analyze the differences in various algorithms' performance on CPU, GPU, and FPGA implementations with OpenCL.  So far, we have been unable to get either the Radeon VII or the Alveo to display as an OpenCL platform.

Radeon drivers were downloaded from AMD website and the amdgpu-pro-install script was used for the installation. The install script listed this site to report problems if we did not have an AMD Customer Engagement Representative.  Perhaps someone here could help me get one of these representatives?

This may actually be a duplicate of 110035, although I am using 18.04.1 rather than 18.04.2 and I login remotely and use command line access to the OpenCL platforms.

I have attached the reports suggested by the installation instructions.

I apologize if this is the wrong location to file this issue; I feel I should be dealing with AMD customer support staff, but have not been able to find a contact for support in the install instructions except this forum.  Please direct me to the correct location if possible.

Is it possible the Xilinx and Radeon OpenCL platforms conflict with each other?

Thank you, Charles
Comment 1 Michael Eagle 2019-08-10 14:37:44 UTC
Created attachment 145020 [details]
attachment-13515-0.html

I am not sure if their amdgpu-pro supports Radeon VII. Have you also tried
ROCm? Their effort is mostly focused around ROCm these days.
You could try it. If you encounter errors, this is their issue page:
https://github.com/RadeonOpenCompute/ROCm/issues

You could also pinpoint if there an issue of incompatibility between the
hardware by blacklisting the modules.

---
Sent from mobile, apologies for typos.

On Sat, 10 Aug 2019, 16:31 , <bugzilla-daemon@freedesktop.org> wrote:

> Bug ID 111370 <https://bugs.freedesktop.org/show_bug.cgi?id=111370>
> Summary Cannot get OpenCL visible with Radeon VII installation
> Product Mesa
> Version unspecified
> Hardware x86-64 (AMD64)
> OS Linux (All)
> Status NEW
> Severity normal
> Priority medium
> Component Drivers/Vulkan/radeon
> Assignee mesa-dev@lists.freedesktop.org
> Reporter CharlesShelor@my.unt.edu
> QA Contact mesa-dev@lists.freedesktop.org
>
> Created attachment 145019 [details] <https://bugs.freedesktop.org/attachment.cgi?id=145019> [details] <https://bugs.freedesktop.org/attachment.cgi?id=145019&action=edit>
> requested reports from Radeon VII installation instructions
>
> I am a post doctoral researcher at University of North Texas.  We recently
> purchased a Dell 7425 system with Dual AMD EPYC 7281 16-Core Processors, an AMD
> Radeon VII graphics card from Sapphire Technology and a Xilinx Alveo FPGA
> accelerator card.  This equipment was purchased to analyze the differences in
> various algorithms' performance on CPU, GPU, and FPGA implementations with
> OpenCL.  So far, we have been unable to get either the Radeon VII or the Alveo
> to display as an OpenCL platform.
>
> Radeon drivers were downloaded from AMD website and the amdgpu-pro-install
> script was used for the installation. The install script listed this site to
> report problems if we did not have an AMD Customer Engagement Representative.
> Perhaps someone here could help me get one of these representatives?
>
> This may actually be a duplicate of 110035, although I am using 18.04.1 rather
> than 18.04.2 and I login remotely and use command line access to the OpenCL
> platforms.
>
> I have attached the reports suggested by the installation instructions.
>
> I apologize if this is the wrong location to file this issue; I feel I should
> be dealing with AMD customer support staff, but have not been able to find a
> contact for support in the install instructions except this forum.  Please
> direct me to the correct location if possible.
>
> Is it possible the Xilinx and Radeon OpenCL platforms conflict with each other?
>
> Thank you, Charles
>
> ------------------------------
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>
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>    - You are the QA Contact for the bug.
>
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> mesa-dev@lists.freedesktop.org
> https://lists.freedesktop.org/mailman/listinfo/mesa-dev
Comment 2 Bas Nieuwenhuizen 2019-08-10 16:20:45 UTC
AFAIU right site, but definitely wrong component


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