Bug 28026 - can't send video with gmail client
Summary: can't send video with gmail client
Status: RESOLVED NOTOURBUG
Alias: None
Product: Telepathy
Classification: Unclassified
Component: tp-farsight (show other bugs)
Version: 0.9
Hardware: Other All
: medium normal
Assignee: Telepathy bugs list
QA Contact: Telepathy bugs list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-05-08 02:24 UTC by Nicolò Chieffo
Modified: 2010-05-27 00:52 UTC (History)
3 users (show)

See Also:
i915 platform:
i915 features:


Attachments
gabble debug log of a video call (457.16 KB, text/plain)
2010-05-08 02:24 UTC, Nicolò Chieffo
Details
gabble.log (102.13 KB, text/plain)
2010-05-11 03:45 UTC, Nicolò Chieffo
Details
empathy.log (102.13 KB, text/plain)
2010-05-11 03:45 UTC, Nicolò Chieffo
Details
missino-control.log (10.96 KB, text/plain)
2010-05-11 03:46 UTC, Nicolò Chieffo
Details

Description Nicolò Chieffo 2010-05-08 02:24:26 UTC
Created attachment 35506 [details]
gabble debug log of a video call

I'm running ubuntu lucid with the telepathy PPA, so these are the packages version
telepathy-gabble 0.9.11-1~ppa10.04+1
mission-control-5 5.4.0-1~ppa10.04+1
empathy 2.30.1-1+ppa10.4
libgstfarsight0.10-0 0.0.18-1~ppa10.04+1

I'm unable to send my video to a gmail web client: I only see the other end's video.
This happens every time, wither if I start the video chat or if it is started in the gmail web client.

The attachment contains the gabble log obtained in the empathy debug menu.
Comment 1 Olivier Crête 2010-05-09 18:24:11 UTC
Can you please attach the "empathy log" too (and the matching gabble log) for a call? Thank you
Comment 2 Nicolò Chieffo 2010-05-11 03:45:25 UTC
Created attachment 35561 [details]
gabble.log

I obtained all those logs by:
- clicking on video call
- answering on the other end (gmail on windows)
- waiting fot the image to appear
- closing the call
Comment 3 Nicolò Chieffo 2010-05-11 03:45:56 UTC
Created attachment 35562 [details]
empathy.log
Comment 4 Nicolò Chieffo 2010-05-11 03:46:39 UTC
Created attachment 35563 [details]
missino-control.log

I don't know it if it's useful, but here's mission-control log too.
Comment 5 Omer Akram 2010-05-11 10:59:42 UTC
Also reported at: https://bugs.launchpad.net/telepathy-gabble/+bug/573845

It seems that video is not broadcasted for everyone. Nicolo, did you test it with pidgin?
Comment 6 Nicolò Chieffo 2010-05-11 11:08:28 UTC
What should I test? gmail -> pidgin or empathy -> pidgin?
Comment 7 Omer Akram 2010-05-11 11:11:25 UTC
gmail (windows) > pidgin or vicecersa
Comment 8 Nicolò Chieffo 2010-05-11 11:18:14 UTC
gmail pidgin = same problem
Comment 9 Omer Akram 2010-05-11 11:20:11 UTC
then we can assume this is not actually a telepathy bug... maybe google screwed with their servers ;)
Comment 10 Nicolò Chieffo 2010-05-11 11:41:51 UTC
What do you mean? gmail -> gmail works...
Comment 11 Nicolò Chieffo 2010-05-11 11:42:50 UTC
Oh, and chatting in #empathy showed up that this problem is not presend in debian (I'm using ubuntu)
Comment 12 Rigoberto Calleja 2010-05-18 04:54:53 UTC
(In reply to comment #11)
> Oh, and chatting in #empathy showed up that this problem is not presend in
> debian (I'm using ubuntu)

Nicolo do you know which Debian version should I try to confirm the bug is not present? Does that mean it's an ubuntu bug?

Thanks,
Comment 13 Nicolò Chieffo 2010-05-18 05:13:09 UTC
Well I don't know. But I remember I was chatting with "sjoerd"
Comment 14 Nicolò Chieffo 2010-05-18 06:33:06 UTC
I've asked him: he uses debian sid
Comment 15 Rigoberto Calleja 2010-05-18 07:12:55 UTC
(In reply to comment #14)
> I've asked him: he uses debian sid

Thank you so much!
Comment 16 Omer Akram 2010-05-22 11:50:40 UTC
moving to telepathy-farsight as that makes more sense
Comment 17 Olivier Crête 2010-05-26 19:14:35 UTC
Ok, we found the cause of this problem. It is that the x264enc element defaults to the Main profile instead of baseline. But Google's stuff only does baseline. It probably means we need to set some more properties on the encoder.. That's done by Empathy.
Comment 18 Nicolò Chieffo 2010-05-27 00:45:16 UTC
Thanks, I'll forward it to empathy.
but why it works in debian? Isn't this strange?
Comment 19 Nicolò Chieffo 2010-05-27 00:50:23 UTC
https://bugzilla.gnome.org/show_bug.cgi?id=619787
Comment 20 Guillaume Desmottes 2010-05-27 00:52:31 UTC
Debian has probably a different version of the H264 encoder.


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