Bug 29587 (Urustu) - Ekiga, VoipWise, Numbox (SIP accounts) don't work on Empathy
Summary: Ekiga, VoipWise, Numbox (SIP accounts) don't work on Empathy
Status: RESOLVED MOVED
Alias: Urustu
Product: Telepathy
Classification: Unclassified
Component: rakia (show other bugs)
Version: unspecified
Hardware: x86 (IA32) Linux (All)
: medium major
Assignee: David Laban
QA Contact: Telepathy bugs list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-08-16 00:42 UTC by Urustu
Modified: 2019-12-03 19:36 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:


Attachments
What the ekiga client sends (4.64 KB, text/plain)
2011-04-14 04:25 UTC, David Laban
Details
What we send (58.98 KB, text/plain)
2011-04-14 04:27 UTC, David Laban
Details

Description Urustu 2010-08-16 00:42:28 UTC
On Ubuntu, I can't use my Ekiga, VoipWise and Numbox SIP accounts on Empathy,
I can't connect the account while I can use them on software Ekiga. For information, Gizmo, Ippi, IpTel, Sipphone are OK on both Empathy and Ekiga.

Ubuntu  : 10.04 LTS
Empathy : 2.30.1.1 and 2.30.2 (PPA)
Comment 1 Yann 2010-08-23 03:15:28 UTC
Original report on Bugzilla : https://bugzilla.gnome.org/show_bug.cgi?id=626055
Comment 2 Simon McVittie 2010-09-02 06:43:09 UTC
Reassigning to the component that connects to SIP.

(ekiga.net accounts not working is a known problem with their server, I think, although recent telepathy-sofiasip might work around it.)
Comment 3 Mikhail Zabaluev 2010-09-03 08:46:41 UTC
Please attach Ekiga logs from the "sofiasip" category
Comment 4 Mikhail Zabaluev 2010-09-03 08:48:39 UTC
(In reply to comment #3)
> Please attach Ekiga logs from the "sofiasip" category

Gah. This should mean Empathy.
I need logs for VoipWise and NumBox. Packet captures of SIP traffic could help too.

Try to set the transport option to UDP or TCP (or TLS, if supported) in SIP account settings.
Comment 5 David Laban 2011-04-13 07:40:17 UTC
For ekiga (Kamailio) I think it is this problem: http://lists.qutecom.org/pipermail/qutecom-dev/2011-January/002953.html (606 in response to an unroutable Contact header). I'm on it.

(telepathy-sofiasip:26844): tpsip-DEBUG: send 503 bytes to udp/[86.64.162.35]:5060 at 14:38:18.245002:
(telepathy-sofiasip:26844): tpsip-DEBUG:    ------------------------------------------------------------------------
(telepathy-sofiasip:26844): tpsip-DEBUG:    REGISTER sip:ekiga.net SIP/2.0
(telepathy-sofiasip:26844): tpsip-DEBUG:    Via: SIP/2.0/UDP 172.22.64.165:36654;rport;branch=z9hG4bKHyjr7c820e3Hr
(telepathy-sofiasip:26844): tpsip-DEBUG:    Max-Forwards: 70
(telepathy-sofiasip:26844): tpsip-DEBUG:    From: <sip:alsuren@ekiga.net>;tag=gSZpQ4jHX7D7c
(telepathy-sofiasip:26844): tpsip-DEBUG:    To: <sip:alsuren@ekiga.net>
(telepathy-sofiasip:26844): tpsip-DEBUG:    Call-ID: 839244cb-e07e-122e-96b5-001f16173f35
(telepathy-sofiasip:26844): tpsip-DEBUG:    CSeq: 11016685 REGISTER
(telepathy-sofiasip:26844): tpsip-DEBUG:    Contact: <sip:alsuren@172.22.64.165:36654>
(telepathy-sofiasip:26844): tpsip-DEBUG:    Expires: 0
(telepathy-sofiasip:26844): tpsip-DEBUG:    User-Agent: Telepathy-SofiaSIP/0.7.1 sofia-sip/1.12.10
(telepathy-sofiasip:26844): tpsip-DEBUG:    Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, UPDATE
(telepathy-sofiasip:26844): tpsip-DEBUG:    Supported: timer, 100rel, path
(telepathy-sofiasip:26844): tpsip-DEBUG:    Content-Length: 0
(telepathy-sofiasip:26844): tpsip-DEBUG:    
(telepathy-sofiasip:26844): tpsip-DEBUG:    ------------------------------------------------------------------------
(telepathy-sofiasip:26844): tpsip-DEBUG: tpsip_connection_sofia_callback: event nua_r_shutdown: 100 Shutdown started
(telepathy-sofiasip:26844): tpsip-DEBUG: recv 386 bytes from udp/[86.64.162.35]:5060 at 14:38:18.273985:
(telepathy-sofiasip:26844): tpsip-DEBUG:    ------------------------------------------------------------------------
(telepathy-sofiasip:26844): tpsip-DEBUG:    SIP/2.0 606 Not Acceptable
(telepathy-sofiasip:26844): tpsip-DEBUG:    Via: SIP/2.0/UDP 172.22.64.165:36654;rport=36654;branch=z9hG4bKHyjr7c820e3Hr;received=93.93.133.68
(telepathy-sofiasip:26844): tpsip-DEBUG:    From: <sip:alsuren@ekiga.net>;tag=gSZpQ4jHX7D7c
(telepathy-sofiasip:26844): tpsip-DEBUG:    To: <sip:alsuren@ekiga.net>;tag=c64e1f832a41ec1c1f4e5673ac5b80f6.152a
(telepathy-sofiasip:26844): tpsip-DEBUG:    Call-ID: 839244cb-e07e-122e-96b5-001f16173f35
(telepathy-sofiasip:26844): tpsip-DEBUG:    CSeq: 11016685 REGISTER
(telepathy-sofiasip:26844): tpsip-DEBUG:    Server: Kamailio (1.5.3-notls (i386/linux))
(telepathy-sofiasip:26844): tpsip-DEBUG:    Content-Length: 0
(telepathy-sofiasip:26844): tpsip-DEBUG:    
(telepathy-sofiasip:26844): tpsip-DEBUG:    ------------------------------------------------------------------------
Comment 6 Mikhail Zabaluev 2011-04-13 07:49:43 UTC
(In reply to comment #5)
> (telepathy-sofiasip:26844): tpsip-DEBUG:    SIP/2.0 606 Not Acceptable
> (telepathy-sofiasip:26844): tpsip-DEBUG:    Via: SIP/2.0/UDP
> 172.22.64.165:36654;rport=36654;branch=z9hG4bKHyjr7c820e3Hr;received=93.93.133.68

What happens next? If the parameter 'discover-binding' is set, sofia-sip should send another REGISTER with Contact: <sip:93.93.133.68:36654;transport=udp>
Comment 7 David Laban 2011-04-14 04:25:56 UTC
Created attachment 45604 [details]
What the ekiga client sends
Comment 8 David Laban 2011-04-14 04:27:10 UTC
Created attachment 45605 [details]
What we send
Comment 9 GitLab Migration User 2019-12-03 19:36:44 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-rakia/issues/9.


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