Bug 30311 - [telepathy-gabble 0.9.15-1~ppa10.04+1] Not connect in university
Summary: [telepathy-gabble 0.9.15-1~ppa10.04+1] Not connect in university
Status: RESOLVED NOTABUG
Alias: None
Product: Telepathy
Classification: Unclassified
Component: gabble (show other bugs)
Version: unspecified
Hardware: Other All
: medium normal
Assignee: Telepathy bugs list
QA Contact: Telepathy bugs list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-09-21 11:32 UTC by Cristian Aravena
Modified: 2011-01-17 04:59 UTC (History)
0 users

See Also:
i915 platform:
i915 features:


Attachments
gabble.log (6.89 KB, text/plain)
2010-09-21 11:34 UTC, Cristian Aravena
Details

Description Cristian Aravena 2010-09-21 11:32:29 UTC
Message:

"tp-glib-DEBUG: 21/09/10 14:15:20.747028: no connections, and timed out"
Comment 1 Cristian Aravena 2010-09-21 11:34:00 UTC
Created attachment 38847 [details]
gabble.log
Comment 2 Will Thompson 2010-09-22 01:55:56 UTC
gabble/connection-DEBUG: 21/09/10 14:15:15.742547: connector_error_disconnect: connection failed: connection failed: Connection refused

Well this sounds suspicious. Perhaps your university has some kind of firewall preventing you connecting to your XMPP server. Can other XMPP clients connect?

(Assuming your JID is foo@bar.com, run this command in a terminal:

  host -t SRV _xmpp-client._tcp.bar.com

It should yield something like:

  _xmpp-client._tcp.bar.com has SRV record 30 30 <port> <server>.

(If it doesn't, there's your problem.)

Then run this command (substituting the actual values returned for <port> and <server>):

  telnet <server> <port>

I think it will tell you ‘Unable to connect to remote host: Connection refused’.)
Comment 3 Jonny Lamb 2011-01-17 04:58:50 UTC
We haven't heard anything from this for a while and what Will said is exactly what I would guess too. (I had exactly the same problem at my university too.)

Feel free to re-open this bug if you think it's some other problem.


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