Bug 32721 - Cannot Connect To Any XMPP Based Account
Summary: Cannot Connect To Any XMPP Based Account
Alias: None
Product: Telepathy
Classification: Unclassified
Component: gabble (show other bugs)
Version: 0.10
Hardware: Other Linux (All)
: medium major
Assignee: Telepathy bugs list
QA Contact: Telepathy bugs list
Depends on:
Reported: 2010-12-29 07:26 UTC by Omer Akram
Modified: 2011-10-03 07:39 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:

telepathy-gabble logs (14.76 KB, text/plain)
2010-12-29 07:26 UTC, Omer Akram

Note You need to log in before you can comment on or make changes to this bug.
Description Omer Akram 2010-12-29 07:26:58 UTC
Created attachment 41504 [details]
telepathy-gabble logs

"Facebook gives me a network error. However, my employer's XMPP and Google's XMPP servers just never connect and give no errors. It stays in the connecting status for as long as Empathy is running. I have no issues with AIM, MSN, Yahoo, etc."

originally reported at: https://bugs.launchpad.net/ubuntu/+source/telepathy-gabble/+bug/693069

attached are the telepathy-gabble logs
Comment 1 Will Thompson 2011-10-03 07:38:21 UTC
This is probably due to Gabble using the user's configured network proxy. Perhaps the reporter could verify that their proxy settings are correct, and try disabling their proxy to see if that helps.
Comment 2 Will Thompson 2011-10-03 07:39:59 UTC
(There's really nothing in the log to show anything beyond “yep, looks like Gabble tries to connect and the server never replies”.)

Use of freedesktop.org services, including Bugzilla, is subject to our Code of Conduct. How we collect and use information is described in our Privacy Policy.