I am attaching a file that produces an error when trying to open it in writer. I got this file on IRC, its origins are not certain so handle with care. I was able to open this succesfully on a Mac with MS Office, however in LibreOffice I get "General Error. General input/output error" when attempting to open it and writer does not open at all. I am attaching the expected document display (as PDF, generated from MS Office), the original .docs as well as a screen capture of the error message.
Created attachment 42546 [details] PDF generated from original docx on a Mac system with MS Office
Created attachment 42547 [details] Screen capture of error message
can you attach the orig ( .docx ) source document? otherwise we have nothing to work on to debug this problem :-( thanks!!
[This is an automated message.] This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it started right out as NEW without ever being explicitly confirmed. The bug is changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2 prereleases. Details on how to test the 3.5.0 beta1 can be found at: http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1 more detail on this bulk operation: http://nabble.documentfoundation.org/RFC-Operation-Spamzilla-tp3607474p3607474.html
needinfo keyword redundant by needinfo status.
I am getting this same error on LibO_3.4.5_MacOS_x86 with a fresh install on Mac OSX 10.6.8. I'm unable to open any file saved as "word xml document" from Word 2011 in XML format. However, I AM able to open the same document if it appears in the recently opened menu (menu leftover from previous version of LO). In the recently-opened case the document is read as an ASCII text file.
In 3.5.0 problems still exist?
Created attachment 58469 [details] example which crashes in LibO3.5.0-WRITER on Win7pro-64bit
I can confirm crashing when opening attached example docx: Hintergrund_Fluticasonfuroat_StandFebr2010.docx in WRITER LibO 3.5.0 on Windows 7 Pro 64 bit.
File Hintergrund_Fluticasonfuroat_StandFebr2010.docx opens without crash in 3.3.4 and 3.5.1 on Fedora 64 bit and in 3.5.0 beta 3 and 3.5.1 on Windows XP 32 bit So, I can not reproduce crash Changing status to NeedInfo to attract more testers to this bug
Created attachment 61473 [details] console logs on master On pc Debian x86-64 with 3.5 branch and master, both updated today, I don't reproduce the crash. However, I wanted to put console messages because they showed some problems.
Could you try with LO 3.5.3 and a brand new LO profile ? (see http://wiki.documentfoundation.org/UserProfile) If the problem is still present, it could be useful to retrieve a backtrace by following this great video : http://www.youtube.com/watch?v=fppBTs215yc
Dear bug submitter! Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs. To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem. Yours! Florian