Bug 34161 - DejaVu Sans has strange behavior due printing
Summary: DejaVu Sans has strange behavior due printing
Status: NEW
Alias: None
Product: DejaVu
Classification: Unclassified
Component: Sans (show other bugs)
Version: unspecified
Hardware: x86 (IA32) Windows (All)
: medium critical
Assignee: Deja Vu bugs
QA Contact:
Depends on:
Reported: 2011-02-10 22:49 UTC by Alexander Fritz
Modified: 2011-03-01 03:22 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:

Example for appearing space, where no space should be - Version 2.30 (7.41 KB, image/pjpeg)
2011-02-10 22:49 UTC, Alexander Fritz
Scan of an printed version (11.53 KB, image/pjpeg)
2011-03-01 03:22 UTC, Alexander Fritz

Description Alexander Fritz 2011-02-10 22:49:21 UTC
Created attachment 43227 [details]
Example for appearing space, where no space should be - Version 2.30

Hi There,
we ar using DejaVu Sans as our standardfonts. Now we have "a little" Problem with the fonts. In Version 2.20/2.21 we have sometimes spaces, where no spaces should be. With 2.30 it looks like, all ist fine. But in some cases it appears again. 
Updating to 2.32 we get in real trouble. Now Letters where completly missing.
We write our letters in Lotus Notes (with 10pt and 7pt). The printpreview appears fine, but printing it, the letters where missing. Even some special german letters. Printing the letter to pdf, we miss the letters again. So it is not a Problem with the printerdriver.

In OpenOffice.org sometimes we get suddenly new lines and disappearing Letters. Zooming the Document, the empty lines disappear, and the layout ist fine again.

Saddly the error is not always showing up, we can´t repeat it every time.

We have Windows Vista 32 Bit, german, Lotus Notes 8.5.1 (trough CITRIX), OpenOffice.org 3.2.1., DevaVu Sans 2.30. 

Thanks for your help.

Comment 1 nocturnaldreamer 2011-02-18 06:24:36 UTC

could you try manually uninstalling all DejaVu font files in the Windows fonts folder then reinstall the current version?

Sometimes old file versions are kept by Windows in that folder instead of being overwritten, especially if that file is in use. We had reports on similar bugs resulting from programs mixing up different versions. To be on the safe side, you can check for any remnants in the console before reinstalling.

If the problem persists, could you provide us with a non-sensitive document where the error occurs?

Gee Fung Sit
Comment 2 Alexander Fritz 2011-03-01 03:21:10 UTC
i tried all for deinstallation and installation. As well, installation on a new installation of the operating system.

I add a small picture from an example i have scanned, so you can take a look.

Thanks for your help!

Comment 3 Alexander Fritz 2011-03-01 03:22:08 UTC
Created attachment 43960 [details]
Scan of an printed version

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