Bug 39946 - different appearance while printing or exporting to pdf
Summary: different appearance while printing or exporting to pdf
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.4.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2011-08-08 19:02 UTC by seagah
Modified: 2013-11-24 22:17 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
print preview (62.72 KB, image/x-png)
2011-08-08 19:02 UTC, seagah
Details
exported to pdf (81.48 KB, image/x-png)
2011-08-08 19:03 UTC, seagah
Details
A Europe font (595.71 KB, application/x-bzip2)
2011-08-08 19:05 UTC, seagah
Details
the writer's file (11.50 KB, application/vnd.oasis.opendocument.text)
2011-08-09 17:56 UTC, seagah
Details
the writer's file exported to pdf (64.39 KB, application/pdf)
2011-08-09 17:58 UTC, seagah
Details
the draw's file (11.40 KB, application/x-zip-compressed)
2011-08-09 18:00 UTC, seagah
Details
the draw's file exported to pdf (54.65 KB, application/pdf)
2011-08-09 18:01 UTC, seagah
Details
A printers tab of cups (49.83 KB, image/x-png)
2011-08-09 18:20 UTC, seagah
Details

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Description seagah 2011-08-08 19:02:00 UTC
Created attachment 50045 [details]
print preview

I have LibreOffice 3.4.2 OOO340m1 (Build:203) installed on Gentoo GNU/Linux amd64 platform . I have also a custom font Europe installed system-wide. I don't know which type of fonts this font belongs to (inspect an attached tar-ball, please). A text, written using the Europe font looks well both in work and in print-preview modes (see first screenshot, please). The same text printed or exported to pdf has totally different appearance (see second screenshot, please). Which person should I contact to try help to solve this problem?
Comment 1 seagah 2011-08-08 19:03:10 UTC
Created attachment 50046 [details]
exported to pdf
Comment 2 seagah 2011-08-08 19:05:17 UTC
Created attachment 50047 [details]
A Europe font
Comment 3 Rainer Bielefeld Retired 2011-08-08 22:26:02 UTC
@reporter:
Please
- Attach 
-- your WRITER sample document
-- Screenshots / pictures  directly complaring results from export and print,
   with comments concerning the differences
- Contribute information concerning
-- Your printer / driver
-- Problem also is visible in DRAW / CALC
Comment 4 seagah 2011-08-09 17:56:59 UTC
Created attachment 50081 [details]
the writer's file
Comment 5 seagah 2011-08-09 17:58:40 UTC
Created attachment 50082 [details]
the writer's file exported to pdf
Comment 6 seagah 2011-08-09 18:00:04 UTC
Created attachment 50083 [details]
the draw's file
Comment 7 seagah 2011-08-09 18:01:07 UTC
Created attachment 50084 [details]
the draw's file exported to pdf
Comment 8 seagah 2011-08-09 18:20:43 UTC
Created attachment 50085 [details]
A printers tab of cups
Comment 9 seagah 2011-08-09 19:13:57 UTC
Thanks for quick response.
I have already sent screenshots (see attachments with IDs 50045 and 50046).
Now take a look on attachments with ID's range from 50081 till 50085, please.
As for printing system it seems to work well. The problem with Europe font has started annoying me after I have migrated to libreoffice from openoffice. Nevetheless, I have CUPS 1.4.6 installed and printer configured with standart ppd file (see last attachment).
Best regards!
Comment 10 L Lucci 2011-10-04 03:24:30 UTC
I can confirm I got the same problem when porting some documents from openoffice to libreoffice. PDF export was working flawless in openoffice. When ported to libreoffice the PDF export does not print proper "spaces" inbetween words. I am not using standard system fonts available in linux but top quality ADOBE TYPE 1 fonts (SPIGEL) stored in ./fonts directory
Comment 11 Rainer Bielefeld Retired 2011-10-04 03:57:01 UTC
I can't open attachment "the writer's file exported to pdf", error message "ungültiger Farbraum"

Problem is NOT reproducible with Server installation of Master "LibO-dev 3.5.0 – WIN7 Home Premium (64bit) English UI [(Build ID: 81607ad-3dca5fd-da627d2)]", installed EUROPE fonts and WRITER sample, distances between words look fine in PDF export and printout.
Comment 12 Stuart Thompson 2011-11-03 13:13:35 UTC
I have the same problem 
LibreOffice 3.4.3 
OOO340m1 (Build:302)
running under Debian Linux

Problem appears with Adobe Type 1 fonts e.g. ITC Palatino
accented characters (those above ASCII 128) are substituted with others e.g. pound sign becomes ugrave
On some occasions spaces also disappear but this is not always the case (still investigating)

Problem disappears if changed to True Type fonts for the same document
Comment 13 Stuart Thompson 2011-11-04 11:59:10 UTC
A bit more investigation suggests that the problem is related to the following

1. OpenOffice and LibreOffice are particular about not embedding proprietary fonts in PDFs - and instead substituting others. So, if you use Helvetica, you'll find that the PDF has Arial embedded in it.

2. I have a second version of Palatino with a different character encoding (for historical reasons) so this is used instead in PDFs.

Now, in the past, whatever LibreOffice did with printing was the same as what was on the screen, while the font substitution only happened with PDFs, but we now seem to have font substitution in both cases. It may be some side effect of the fact that I'm printing via CUPS on a printer attached to to a different computer.

Hope this helps
Comment 14 Björn Michaelsen 2011-12-23 12:25:24 UTC
[This is an automated message.]
This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it
started right out as NEW without ever being explicitly confirmed. The bug is
changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back
to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2 prereleases.
Details on how to test the 3.5.0 beta1 can be found at:
http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1

more detail on this bulk operation: http://nabble.documentfoundation.org/RFC-Operation-Spamzilla-tp3607474p3607474.html
Comment 15 sasha.libreoffice 2012-03-01 06:04:53 UTC
Thanks for bugreport
Please, verify: in last version of LibreOffice problem remains?

And try File-Printer settings->Properties->tab "Device"->field "Printer language type" change from PDF to another
Comment 16 Florian Reisinger 2012-08-14 14:00:55 UTC
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs.

To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem.

Yours!

Florian
Comment 17 Florian Reisinger 2012-08-14 14:02:02 UTC
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs.

To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem.

Yours!

Florian
Comment 18 Florian Reisinger 2012-08-14 14:06:42 UTC
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs.

To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem.

Yours!

Florian
Comment 19 Florian Reisinger 2012-08-14 14:08:45 UTC
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs.

To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem.

Yours!

Florian
Comment 20 seagah 2012-10-29 05:38:18 UTC
Hi to all!!!

I've found the solution.
Let me remember you that the problem takes place with some TTF fonts only. So.
For the first I removed all the Europe fonts (TTF) from the system (I have Gentoo hosted).
Next I converted PFB/PFM fonts to OTF ones using the FontForge application.
After I've install the OTF fonts instead of the TTF's the problem has gone. HALF-SOLVED?