I was opening a power-point file sent by a colleague and the office program keeps crashing. I am using Ubuntu 11.10. The version is $ libreoffice --version LibreOffice 3.4 340m1(Build:302) Looking into the core via gdb: Program terminated with signal 11, Segmentation fault. #0 0x00007fcdb92727a7 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so (gdb) bt #0 0x00007fcdb92727a7 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #1 0x00007fcdb9272a44 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #2 0x00007fcdb927569d in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #3 0x00007fcdb9281b2a in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #4 0x00007fcdb9264039 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #5 0x00007fcdb9253365 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #6 0x00007fcdb9250d98 in oox::drawingml::chart::ChartConverter::convertFromModel(oox::core::XmlFilterBase&, oox::drawingml::chart::ChartSpaceModel&, com::sun::star::uno::Reference<com::sun::star::chart2::XChartDocument> const&, com::sun::star::uno::Reference<com::sun::star::drawing::XShapes> const&, com::sun::star::awt::Point const&, com::sun::star::awt::Size const&) () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #7 0x00007fcdb9218848 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #8 0x00007fcdb921c5fe in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #9 0x00007fcdb90fb817 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #10 0x00007fcdb910af6d in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #11 0x00007fcdb9103abe in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #12 0x00007fcdb637c623 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/fastsax.uno.so #13 0x00007fcdb90b561c in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #14 0x00007fcdb90b572d in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #15 0x00007fcdb90c513d in oox::core::XmlFilterBase::importFragment(rtl::Reference<oox::core::FragmentHandler> const&) () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #16 0x00007fcdb90f8825 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #17 0x00007fcdb90b97fd in oox::core::FilterBase::filter(com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #18 0x00007fcdb90f88e6 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libooxlx.so #19 0x00007fcdd71a3985 in SfxObjectShell::ImportFrom(SfxMedium&) () from /usr/lib/libreoffice/program/../basis-link/program/libsfxlx.so #20 0x00007fcdb557191e in sd::DrawDocShell::ImportFrom(SfxMedium&) () from /usr/lib/libreoffice/program/../basis-link/program/libsdlx.so #21 0x00007fcdd719c576 in SfxObjectShell::DoLoad(SfxMedium*) () from /usr/lib/libreoffice/program/../basis-link/program/libsfxlx.so #22 0x00007fcdd71d5f19 in SfxBaseModel::load(com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) () from /usr/lib/libreoffice/program/../basis-link/program/libsfxlx.so #23 0x00007fcdd721a90b in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libsfxlx.so #24 0x00007fcdbd7eb9d2 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libfwklx.so #25 0x00007fcdbd7ede28 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libfwklx.so #26 0x00007fcdbd7809bb in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libfwklx.so #27 0x00007fcdbd780f58 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libfwklx.so #28 0x00007fcdd7f3c01e in comphelper::SynchronousDispatch::dispatch(com::sun::star::uno::Reference<com::sun::star::uno::XInterface> const&, rtl::OUString const&, rtl::OUString const&, int, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) () from /usr/lib/libreoffice/program/../basis-link/program/libcomphelpgcc3.so #29 0x00007fcdd915c65c in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libsofficeapp.so #30 0x00007fcdd916b07c in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libsofficeapp.so #31 0x00007fcdd914b3f0 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libsofficeapp.so #32 0x00007fcdd914c74c in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libsofficeapp.so #33 0x00007fcdd528c8f8 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libvcllx.so #34 0x00007fcdcba8ee6a in SalDisplay::DispatchInternalEvent() () from /usr/lib/libreoffice/basis3.4/program/libvclplug_genlx.so #35 0x00007fcdcd5d3390 in ?? () from /usr/lib/libreoffice/basis3.4/program/libvclplug_gtklx.so #36 0x00007fcdcbd11a5d in g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #37 0x00007fcdcbd12258 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #38 0x00007fcdcbd12429 in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #39 0x00007fcdcd5d0cc9 in ?? () from /usr/lib/libreoffice/basis3.4/program/libvclplug_gtklx.so #40 0x00007fcdd509f951 in Application::Yield(bool) () from /usr/lib/libreoffice/program/../basis-link/program/libvcllx.so #41 0x00007fcdd509fa07 in Application::Execute() () from /usr/lib/libreoffice/program/../basis-link/program/libvcllx.so #42 0x00007fcdd9145791 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libsofficeapp.so #43 0x00007fcdd50a6961 in ?? () from /usr/lib/libreoffice/program/../basis-link/program/libvcllx.so #44 0x00007fcdd50a6a05 in SVMain() () from /usr/lib/libreoffice/program/../basis-link/program/libvcllx.so #45 0x00007fcdd916c215 in soffice_main () from /usr/lib/libreoffice/program/../basis-link/program/libsofficeapp.so #46 0x0000000000400ddb in main ()
Please attach the offending file. It is impossible to confirm and analyze the crash without the file which triggers the crash. Have you tried with the current version 3.4.4 ? Best regards. JBF
Dear bug submitter! Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs. To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem. Yours! Florian