Bug 43727 - Will not open .odt documents
Summary: Will not open .odt documents
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: x86-64 (AMD64) Windows (All)
: highest major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2011-12-11 16:05 UTC by pcfixnerd
Modified: 2012-08-08 10:18 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description pcfixnerd 2011-12-11 16:05:51 UTC
I uninstalled Open Office and installed Libre Office. Tried to open a write (.ODT) document. 
First message:  
"Verifying application requirements.  This may take a few minutes."
Second message:
"Cannot continue.  The application is improperly formatted.  Contact the application vendor for assistance."
If I click details, I get:

PLATFORM VERSION INFO
	Windows 			: 5.1.2600.196608 (Win32NT)
	Common Language Runtime 	: 4.0.30319.1
	System.Deployment.dll 		: 4.0.30319.1 (RTMRel.030319-0100)
	clr.dll 			: 4.0.30319.1 (RTMRel.030319-0100)
	dfdll.dll 			: 4.0.30319.1 (RTMRel.030319-0100)
	dfshim.dll 			: 4.0.31106.0 (Main.031106-0000)

SOURCES
	Deployment url			: file:///C:/Documents%20and%20Settings/Frank/My%20Documents/'%20Phone%20list.ods

ERROR SUMMARY
	Below is a summary of the errors, details of these errors are listed later in the log.
	* Activation of C:\Documents and Settings\Frank\My Documents\' Phone list.ods resulted in exception. Following failure messages were detected:
		+ Exception reading manifest from file:///C:/Documents%20and%20Settings/Frank/My%20Documents/'%20Phone%20list.ods: the manifest may not be valid or the file could not be opened.
		+ Data at the root level is invalid. Line 1, position 1.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
	No transaction error was detected.

WARNINGS
	There were no warnings during this operation.

OPERATION PROGRESS STATUS
	* [12/11/2011 6:43:13 PM] : Activation of C:\Documents and Settings\Frank\My Documents\' Phone list.ods has started.

ERROR DETAILS
	Following errors were detected during this operation.
	* [12/11/2011 6:43:13 PM] System.Deployment.Application.InvalidDeploymentException (ManifestParse)
		- Exception reading manifest from file:///C:/Documents%20and%20Settings/Frank/My%20Documents/'%20Phone%20list.ods: the manifest may not be valid or the file could not be opened.
		- Source: System.Deployment
		- Stack trace:
			at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
			at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
			at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
			at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
			at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
		--- Inner Exception ---
		System.Xml.XmlException
		- Data at the root level is invalid. Line 1, position 1.
		- Source: System.Xml
		- Stack trace:
			at System.Xml.XmlTextReaderImpl.Throw(Exception e)
			at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
			at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
			at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
			at System.Xml.XmlTextReaderImpl.Read()
			at System.Xml.XmlTextReader.Read()
			at System.Deployment.Application.ManifestValidatingReader.XmlFilteredReader.Read()
			at System.Xml.XmlCharCheckingReader.Read()
			at System.Xml.XsdValidatingReader.Read()
			at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)

COMPONENT STORE TRANSACTION DETAILS
	No transaction information is available.


After that error, I noticed the application had not taken ownership of .odt, .ods, etcetera files. 
I changed the file association for .ODT documents to "write.exe" It will still not open .odt documents by double clicking on the document, unless I open it directly from the menu within Libre office.  If I double click, it goes thru a series of  bizarre errors with the first one being "c:\documents does not exist" the rest of the errors are similar except it adds one more path level for each error, till it finally lists the full path of the document and the documents name, but appended each time with "\documents does not exist".
Comment 1 Rainer Bielefeld Retired 2011-12-11 23:39:03 UTC
Seems to be WIN XP.
That all sounds like an installation problem.

@pcfixnerd@gmail.com
I recommend to ask for assistance on a user mailing list.
Some more information will be required
May I ask you to read  hints on <http://wiki.documentfoundation.org/BugReport> carefully?
Then please:
- Attach a sample documents (not only screenshot). If documents are 
  confidential, please send them to me by E-Mail
- Attach screenshots with comments if you believe that that might explain the 
  problem better than a text comment. Best way is to insert your screenshots
  into a DRAW document and to add comments that explain what you want to show
- Contribute a step by step instruction containing every key press and every 
  mouse click how to reproduce your problem (and if possible how to created a 
  sample document from the scratch)
- add information 
  -- what versions (OOo, LibO) were on your PC before?
  -- how did you uninstall OOo / LibO before you installed LibO 3.4.4?
  -- did that work with former LibO or OOo versions?
  -- concerning your PC (video card, ...)
  -- concerning your OS (Version, Distribution, Language)
  -- concerning your LibO Version and localization (UI language)
  –- Libo settings that might be related to your problems 
     (video hardware acceleration ...)
  -- how you launch LibO and how you opened the sample document
  –- If you can contribute an OOo Issue that might be useful
  -- everything else crossing your mind after you read linked texts

May be you can test <http://wiki.documentfoundation.org/BugReport_Details> for submitting bug reports?

Please file Bug reports with status UNCONFIRMED if your are not absolutely sure that you contributed all required background information, that the problem will be reproducible with information you can provide or that your enhancement request will be accepted! Thank you!
Comment 2 Jiero 2012-04-10 21:47:11 UTC
I have problem open my .odt with Chinese character name - not same problem but Abiword do open it well.
Comment 3 Roman Eisele 2012-05-07 10:20:42 UTC
This is (at least at the surface) a Writer issue, therefore changed the 'Component' field accordingly.
Comment 4 sasha.libreoffice 2012-08-08 10:18:33 UTC
Closing due user inactivity

@ Jiero
> I have problem open my .odt with Chinese character name
If this problem still exist, please, attach this document for testing