Empathy version 184.108.40.206, Telepathy-Gabble version 0.13.7 .
Telepathy-Gabble does not connect to my corporate server . From the debug log I've narrowed this down to
connector_error_disconnect (connection.c:1699): connection failed: WOCKY_AUTH_ERROR_NOT_SUPPORTED (#1): Server doesn't have any sasl mechanisms
However, I can connect just fine with other clients, like Pidgin, and my other colleagues connect using a variety of clients ( iChat for instance ).
I am willing to help troubleshoot this issue, but I'm not sure where to start from.
Thanks for your bug report. We'll need more information to debug the problem though. Could you attach the complete debug log please? If you think it has personal information in it (it shouldn't), feel free to email it to me personally.
Created attachment 57130 [details]
Contents of the debug window when trying to connect
I've attached the debug log for the 'gabble' category when trying to connect. Let me know if you need something else.
(In reply to comment #2)
> I've attached the debug log for the 'gabble' category when trying to connect. Let me know if you need something else.
Can you please change the log to "gabble" and post that log, instead of the "mission-control" log you posted? Thanks!
Created attachment 57176 [details]
Another try at attaching the gabble debug log
Is there any other info that I can provide?
Now running telepathy-gabble 0.16.4 and it still does not work. However, I've found that there was a similar issue opened for Adium
which contains lots of debug information and also a fix for libpurple.
I've removed the needinfo status since this should be enough information to determine the root cause. Please let me know if you need anything else.
-- GitLab Migration Automatic Message --
This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.
You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-gabble/issues/210.