Bug 47173 - EDITING: Base Report Wizard Gives Error Message
Summary: EDITING: Base Report Wizard Gives Error Message
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Base (show other bugs)
Version:
(earliest affected)
3.5.1 RC1
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2012-03-09 19:26 UTC by Vaughn Reid III
Modified: 2012-12-08 18:12 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Vaughn Reid III 2012-03-09 19:26:43 UTC
When attempting to use the report wizard in LibreOffice Base, the following message appears when a person clicks "Use Wizard to Create Report:"

"No valid report template was found"

Steps to reproduce:
1.  Open a LibreOffice Base Database
2.  Navigate to the "Reports" page
3.  Click on "Use Wizard to Create Report"

Current behavior:
Message box appears with the message "No valid report template was found"

Expected behavior:
Launching of a nice report wizard similar to Microsoft Excel or Lotus Approach

Platform (if different from the browser):

Window 7 Professional, LibreOffice 3.5 RC1 
              
Browser: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
Comment 1 Julien Nabet 2012-03-10 05:03:57 UTC
On pc Debian x86-64, I don't reproduce this problem neither on 3.5 branch (so not exactly 3.5.0 or 3.5.1 rc1, commit : a1091d0dbddaf59d8e5dba74e7c7a2bbd9778e06) nor on master (commit :137b53e0e2763d41c43e62ecc85b38d7f3cb71f7)

java version "1.6.0_24"
OpenJDK Runtime Environment (IcedTea6 1.11pre) (6b24~pre2-1)
OpenJDK 64-Bit Server VM (build 20.0-b12, mixed mode)

Could you precise your Java version ? (there's pb with Java 7 for example).
Did you try to remove/backup your LO profile and test again ?
Comment 2 Vaughn Reid III 2012-03-10 06:22:06 UTC
I think this may related to remnants of an older installation hanging around.

1.  I completely uninstalled all versions of libreoffice: ran the libreoffice uninstaller, deleted the libreoffice folders in my user profile, and deleted the libreoffice folder in my program files directory.

2.  Next, I reinstalled libreoffice 3.5rc2.

3.  I opened the same database as before in base, and now the report wizard appears to work.



It might be a good idea to look at the installer files to make sure they remove/update all older or unneeded files during installation.
Comment 3 Vaughn Reid III 2012-03-10 06:24:11 UTC
Also, my java version is 1.6.0_29-b11.
Comment 4 Alex Thurgood 2012-03-11 03:45:55 UTC
(In reply to comment #3)
> Also, my java version is 1.6.0_29-b11.

Sigh, wouldn't be the first time the user configuration gets stuffed on upgrade - the whole user configuration thing is fairly fragile.
Comment 5 Alex Thurgood 2012-03-11 03:46:26 UTC
If this now works for you, can you close it as such please ?

Thanks,

Alex
Comment 6 Vaughn Reid III 2012-03-11 10:46:33 UTC
I'm closing this issue as works for me with a completely fresh install.  Hopefully over time the user files components will become a little more robust (and they seem more stable now than during the openoffice 1.x era and before).
Comment 7 antispam 2012-03-13 15:08:59 UTC
(In reply to comment #6)
> I'm closing this issue as works for me with a completely fresh install. 
> Hopefully over time the user files components will become a little more robust
> (and they seem more stable now than during the openoffice 1.x era and before).

Hi Vaughn,
You shouldn't do that : I'm facing exactly the same trouble under LibreOffice Base 3.5.0rc3 with Win Seven HP SP1 64 bits.
Comment 8 Alex Thurgood 2012-03-14 00:09:59 UTC
(In reply to comment #7)
> 
> Hi Vaughn,
> You shouldn't do that : I'm facing exactly the same trouble under LibreOffice
> Base 3.5.0rc3 with Win Seven HP SP1 64 bits.

Hi,

Did you remove/rename your LO user profile (with all LO processes stopped, including any quickstarter), then restart LO and try again ?

Please also state your Java version.

Alex
Comment 9 Julien Nabet 2012-03-17 05:41:27 UTC
antispam: Could you please give a try to what Alex suggested ? It may help.
Comment 10 Julien Nabet 2012-06-07 14:07:37 UTC
It's ok for the reportee and no news from antispam.
Don't hesitate to reopen if you still have the problem.
Comment 11 Renato S. Yamane 2012-07-02 11:31:25 UTC
Just for information:

I having the same problem on 4 computers.
Fixed when I delete the user profile directory and restart LO.
Comment 12 Jos Visser 2012-12-08 18:08:31 UTC
Renato - what do you mean by "delete the user profile directory"
Comment 13 Julien Nabet 2012-12-08 18:12:47 UTC
(In reply to comment #12)
> Renato - what do you mean by "delete the user profile directory"
See this:
http://wiki.documentfoundation.org/UserProfile