Bug 48367 - Crash while checking updates in special cause
Summary: Crash while checking updates in special cause
Status: RESOLVED FIXED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.5.1 release
Hardware: x86-64 (AMD64) macOS (All)
: low trivial
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-04-05 23:28 UTC by Frantisek Erben
Modified: 2014-06-04 21:23 UTC (History)
0 users

See Also:
Crash report or crash signature:

Attachments
Crash While check update (33.34 KB, application/zip)
2012-04-05 23:29 UTC, Frantisek Erben 		Details
Crash on OS X 10.8.4/LO 4.0.3.3 (53.89 KB, text/plain)
2013-06-06 11:37 UTC, Frantisek Erben 		Details
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Description Frantisek Erben 2012-04-05 23:28:45 UTC 
Steps to Reproduce:
Launch LO, close welcome window.
Go to -> Preferences -> Online update and click on Check now.

Actual Results:
Crash (log included)

Expected Results:
No crash, and LO must find out that exist 3.5.2 and show me that update is available.

Additional Information:
Crash on LO 3.5.1 and 3.5.2 (both logs included)

Workaround:
No.
Comment 1 Frantisek Erben 2012-04-05 23:29:17 UTC 
Created attachment 59574 [details]
Crash While check update
Comment 2 Frantisek Erben 2012-07-20 13:35:51 UTC 
Still crash in 3.6.0.1 RC1 too.
This crash doesn't happen on another platforms - only on Mac OS X because there is specific solution of window system.
Comment 3 Frantisek Erben 2013-06-06 11:37:54 UTC 
Created attachment 80390 [details]
Crash on OS X 10.8.4/LO 4.0.3.3
Comment 4 Frantisek Erben 2013-06-06 11:42:35 UTC 
Appear in LO 4.0.3 and 4.1.0beta1, too.

Changed Importance according to LibreOffice Triage Contest 2013.
Comment 5 Basil Bourque 2013-08-10 02:43:55 UTC 
Happens for me as well, consistently. 

Steps:
Launch > close default window > choose "Preferences" > select "Online Update" > click "Check now" button > spinning colored pinwheel mouse pointer > crash > "LibreOffice quit unexpectedly" - Report to Apple message box.

Note that the "Check for Updates" window that should appear never does. My wild guess is that the bug might be related to opening that window, perhaps its location is being set relative to the currently open window (and in this buggy case we have no open window). Perhaps this bug is unique to the Mac platform where it is common to have the app still running despite all windows being closed (no open windows).

Environment:
Mac OS X 10.8.4 "Mountain Lion"
Mac mini (late 2012)
2.3 GHz Intel Core i7
16 GB memory
Single monitor (Apple Cinema Display) on Mini DisplayPort port.

LibreOffice 4.1.0.4

--Basil Bourque
Comment 6 Frantisek Erben 2014-06-04 21:23:23 UTC 
Fixed by development in LO 4.2 with redesign startup window.