Created attachment 59807 [details] Sys Info Report The System Information Report is in the attached text file. Hope this helps!
Created attachment 60535 [details] ProcessDetails-Soffice.bin Process Details-Soffice.bin report. I stitched together some screen dump images.
It looks like my comment disappeared when I uploaded the file. I opened LiO and was paging through a Writer file and it crashed and hung. I will leave the hung file in place for a while in case someone wants me to give them some particular info. It is now 12 noon EST.
It did it again this morning. From the Event Viewer: - System - Provider [ Name] Windows Error Reporting - EventID 1001 [ Qualifiers] 0 Level 4 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2012-05-02T12:52:59.000000000Z EventRecordID 7967 Channel Application Computer user-PC Security - EventData 5914104 5 ServiceHang Not available 0 DbgSvc DbgSvc.exe" 0.0.0.0 10 2 C:\Windows\Temp\WERAB2C.tmp.WERInternalMetadata.xml C:\Windows\Temp\WERAB2D.tmp.hdmp C:\Windows\Temp\WERB4FE.tmp.mdmp C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_DbgSvc_f43ef43a88dcfd4aed8b0c842012740b0ab1b_0d89e696 0 b4a486fa-9455-11e1-970a-90fba646b6d2 0 ----------------------------------------------------- OS Name Microsoft Windows 7 Home Premium Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name XGHT78& System Manufacturer Gateway System Model DX4831 System Type x64-based PC Processor Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3201 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date American Megatrends Inc. P01-A0, 11/17/2009 SMBIOS Version 2.6 Windows Directory C:\windows System Directory C:\windows\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "6.1.7601.17514" User Name user-PC\user Time Zone Eastern Daylight Time Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.93 GB Available Physical Memory 6.25 GB Total Virtual Memory 15.9 GB Available Virtual Memory 14.1 GB Page File Space 7.93 GB Page File C:\pagefile.sys
i don't know if this is relevant to existing soffice.bin prob, but it may be connected I have found a fault in VLC (acknowledged by Videolan) that defaults to assigning .bin extensions to VLC in the latest release installation Effect is that soffice.bin does not seem to work ( typically scalc, soffice.bin and soffice.com are loaded in memory but no spreadsheet appears - deleting in task manager may not work , and system reload may be required) I deinstalled VLC , reinstalled (and unselected assign of .bin) but still does not work Have deinstalled VLC, reinstalled LO 3.5, but problem continues , even when selecting LO system) Have now run CCleaner to clear Registry, whch has removed series of unused file extensions and can now load LibreOffice system However when try to load existing ssheet which has large no of sheets, it fails to complete the load - help
Further to Comment 4, can now load this large spreadsheet, but there may be memory problems
Martin/Phillip: could you give a try to a newer LO version (3.6.4)? Try raw method: - uninstall LO - rename (or delete if no customization) your LO directory profile (see https://wiki.documentfoundation.org/UserProfile) - clean Windows registry (with a free tool like ccleaner) - install last version
I have been using Version 3.6.4.3 (Build ID: 2ef5aff) since it was first available, and my problem has NOT occurred. However, I also uninstalled Tune Up Utilities, which might have helped.
Phillip: thank you for your feedback. I update the tracker to WFM. However, if you reproduce this problem, don't hesitate to reopen this tracker.