Bug 49154 - : draw crashes when try to open
Summary: : draw crashes when try to open
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
3.5.2 release
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2012-04-25 11:37 UTC by android2772@gmail.com
Modified: 2012-05-19 00:12 UTC (History)
2 users (show)

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Description android2772@gmail.com 2012-04-25 11:37:56 UTC 
Problem description: 
can not open draw

Steps to reproduce:
1. try to open draw...
2. white
3. crash

Current behavior:
crashes

Expected behavior:
opens

Platform (if different from the browser): 
              
Browser: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.162 Safari/535.19
Comment 1 Julien Nabet 2012-04-28 13:12:38 UTC 
On pc Debian x86-64 and 3.5 branch, I don't reproduce the problem.
Have you tried with a brand new profile ?
Do you use specific LO extensions ?
Comment 2 android2772@gmail.com 2012-04-28 19:15:29 UTC 
if by profile you mean to uninstall it then reinstall it then no I have not done that. and I have no extensions
Comment 3 Julien Nabet 2012-04-29 01:25:00 UTC 
The LO (LibreOffice) profile is the directory located in c:\documents and settings\...(you can take a look here : http://wiki.documentfoundation.org/UserProfile).

So you should try this :
- uninstall Libreoffice
- delete or backup the LO profile
- clean registry with a free tool (like for example ccleaner)
- install again
Comment 4 android2772@gmail.com 2012-04-29 16:32:55 UTC 
that worked
Comment 5 Rainer Bielefeld Retired 2012-05-19 00:12:23 UTC 
<https://bugs.freedesktop.org/page.cgi?id=fields.html#status>
we should used FIXED only if a known fix has solved the problem; if the problem only disappeared without known reason, please use WORKSFORME.