Bug 51720 - FILESAVE on local file system impossible with active network
Summary: FILESAVE on local file system impossible with active network
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.3.4 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-07-04 07:38 UTC by m.marre
Modified: 2012-07-04 10:47 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
backtraces & straces (1.51 MB, application/zip)
2012-07-04 07:38 UTC, m.marre
Details

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Description m.marre 2012-07-04 07:38:32 UTC
Created attachment 63808 [details]
backtraces & straces

I encountered following issue on my customers productive laptop (fresh installed Ubuntu-like distribution)

If the networking is enabled and customer tries to save an open document (loaded from local fs, NOT a network fs!) on a filesystem on the local disk (e.g. in folder Documents of his home directory) LibreOffice hangs for a big time and maybe after an hour (with luck) the document of 1 page text is saved.

If the network is switched off, LibreOffice saves within a second.

When network is on, all monted network shares are accessible and works well.

Also I can save any document with other programs without any issues.

I took a backtrace and a strace of this behaviour two times:
- one with network active (where the problem is)
- one with networking deactivated (where no problem is)

Please help to solve this issue. I guess that LibreOffice is asking the network stack for information (why, if we store on a local filesystem?) and running very long until we get a timeout.

Thanx in advance for your help!

Erm... just to be complete: Of course I already deleted the .libreoffice directory first but the problem remains.

Regards
Michael
Comment 1 Rainer Bielefeld Retired 2012-07-04 10:47:18 UTC
@m.marre@web.de
Thank you for your feedback, I regret that you have that problem.

Unfortunately you are wrong here, this is the Bug tracking system, not a helpdesk! Life cycle for 3.3 is terminated, no fix can be done except the bug will be reproduced with a current version.

You can get assistance on
<http://ask.libreoffice.org/questions/>
or on the public users mailing list <users@libreoffice.org>, a mailing list from <http://www.documentfoundation.org/contribution/#lists> or
<http://wiki.documentfoundation.org/Local_Mailing_Lists>

As a first step I recommend to do a test with a renamed User profile
 <https://wiki.documentfoundation.org/UserProfile>
And a parallel installation of a current Version
 <https://wiki.documentfoundation.org/Installing_in_parallel>

Please feel free to reopen this Bug if discussion with others leaded to an assessment that we have a LibO bug with a current Version.