I am unable to communicate with some MSN users. They constantly see me as offline despite being online and chatting to user users. I can see them online and send messages to them and they can see those messages. But nothing replies back from them on my side. I am offline to them no matter what. The Windows client on that side that cannot see me is: v2011 15.4.3538.513 Chatting MSN clients has been a problem for me on linux for a very long time now. Chatting and adding new users is just not stable enough. Since MSN is now using open standards it's time for these bugs to be squashed. It's very annoying when you are trying to use MSN to communicate with clients and colleagues on other platforms and have half your conversation not arrive, not being able to add new users or your side being offline. Thanks ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: empathy 3.4.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64
Created attachment 64531 [details] debug log haze
(In reply to comment #0) > I am unable to communicate with some MSN users. From your Haze debug log, I infer that you're actually using telepathy-haze. Accounts set up via Empathy's Accounts window will use Haze. If you set up the same account in Pidgin, does that work? (Pidgin and Haze both use libpurple behind the scenes, so that will tell us whether the bug is in libpurple or telepathy-haze). > They constantly see me as > offline despite being online and chatting to user users. MSN's "server" is really a large cluster of servers with several different functions, so this probably means Haze is communicating correctly with the switchboard (chat) servers, but something has gone wrong between Haze and the presence server(s). > Since MSN is now > using open standards it's time for these bugs to be squashed. That's great in theory, but unfortunately doesn't work so well in practice... If you set up an equivalent MSN account via gnome-online-accounts, you'll be using MSN's XMPP bridge via telepathy-gabble. However, MSN's XMPP bridge is a pretty weird implementation of XMPP, so what that often means in practice is that you get *different* bugs (some of which are the server's fault, and difficult to work around in Gabble).
originaly reported at https://bugs.launchpad.net/ubuntu/+source/telepathy-haze/+bug/991845
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