Bug 53394 - the sections and numbering of footnotes by section are lost every time the document is closed
Summary: the sections and numbering of footnotes by section are lost every time the do...
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.5.0 release
Hardware: All All
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-08-12 06:44 UTC by mancilladrpic
Modified: 2014-06-01 20:29 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
this is the document that presents the problems (2.14 MB, application/msword)
2012-08-12 06:44 UTC, mancilladrpic
Details
attachment-18871-0.html (3.81 KB, text/html)
2013-09-12 09:11 UTC, mancilladrpic
Details
attachment-18871-1.dat (1 bytes, multipart/alternative)
2013-09-12 09:11 UTC, mancilladrpic
Details
screenshot1.PNG (143.17 KB, image/png)
2013-09-12 09:11 UTC, mancilladrpic
Details
screenshots thesis.doc (363.50 KB, application/msword)
2013-09-12 09:11 UTC, mancilladrpic
Details

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Description mancilladrpic 2012-08-12 06:44:28 UTC
Created attachment 65452 [details]
this is the document that presents the problems

I am working on a big document (my thesis) and need to put sections and start renumbering the footnotes for each of them. This works until I close the document, but then reopen it again and all the sections are lost, and the footnote numbering starts from the first chapter all the way to the last (see attached document). This is very  inconvenient, and the only way to get around it is by keeping the document opened all the time, and turn it into pdfs. I am a neophyte in libreoffice, admire your work and want to keep using it, but this is a major drawback. Thanks in advance and I hope you can give me a solution.
Comment 1 Thomas Hackert 2013-06-25 15:34:52 UTC
Hello mancilladrpic, *,
I only find a section below of the TOC, when I open the Navigator ... :( Should there be other? Would you be so kind to give us a step-by-step description, please? And maybe attach screenshots to this bug and/or the exported PDF?

And did you really save it as a doc file in LO? And have you tried it with a newer version of LO than 3.5.0? Is it fixed there? And which OS/architecture are you using?

Sorry for the inconvenience, but to reproduce your bug as a QA guy, who has no Window and/or M$O, it would be nearly impossible to reproduce your bug ... :( And the clearer the steps to reproduce, the better we can do our work ... ;)
Thomas.
Comment 2 mancilladrpic 2013-09-12 09:11:15 UTC
Created attachment 85699 [details]
attachment-18871-0.html

Hi and thanks for taking the time to look into this. I attach a screenshot
of the word document when I open it in Libre office 3.5.0 (I don't have a
newer version). As an amateur, I don't know what OS I am using: how could I
find out? The document is saved as Microsoft word 97/2000/XP/2003 (.doc). I
have opened the document in my computer where Libreoffice writer is
installed inside Wubi, and in the office where Libreoffice is nested in
Windows. What other information could I provide? It would be great if you
could fix this bug, as it would prevent many from switching to Word when
working with large documents like theses....
Thanks again for your help,
Alejandra


2013/6/25 <bugzilla-daemon@freedesktop.org>

> thackert@nexgo.de changed bug 53394<https://bugs.freedesktop.org/show_bug.cgi?id=53394>
>  What Removed Added  Status UNCONFIRMED NEEDINFO  Ever confirmed   1
>
>  *Comment # 1 <https://bugs.freedesktop.org/show_bug.cgi?id=53394#c1> on bug
> 53394 <https://bugs.freedesktop.org/show_bug.cgi?id=53394> from
> thackert@nexgo.de *
>
> Hello mancilladrpic, *,
> I only find a section below of the TOC, when I open the Navigator ... :( Should
> there be other? Would you be so kind to give us a step-by-step description,
> please? And maybe attach screenshots to this bug and/or the exported PDF?
>
> And did you really save it as a doc file in LO? And have you tried it with a
> newer version of LO than 3.5.0? Is it fixed there? And which OS/architecture
> are you using?
>
> Sorry for the inconvenience, but to reproduce your bug as a QA guy, who has no
> Window and/or M$O, it would be nearly impossible to reproduce your bug ... :(
> And the clearer the steps to reproduce, the better we can do our work ... ;)
> Thomas.
>
>  ------------------------------
> You are receiving this mail because:
>
>    - You reported the bug.
>
>
Comment 3 mancilladrpic 2013-09-12 09:11:15 UTC
Created attachment 85700 [details]
attachment-18871-1.dat
Comment 4 mancilladrpic 2013-09-12 09:11:15 UTC
Created attachment 85701 [details]
screenshot1.PNG
Comment 5 mancilladrpic 2013-09-12 09:11:15 UTC
Created attachment 85702 [details]
screenshots thesis.doc
Comment 6 QA Administrators 2014-05-17 00:33:49 UTC
Dear Bug Submitter,

Please read the entire message before proceeding.

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 7 QA Administrators 2014-06-01 20:29:47 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO