Bug 54350 - Opens multiple instances
Summary: Opens multiple instances
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.6.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-09-01 14:05 UTC by Phillip Ross
Modified: 2013-07-24 14:51 UTC (History)
0 users

See Also:
Crash report or crash signature:

Attachments
Task Manager (397.47 KB, image/jpeg)
2012-09-01 14:05 UTC, Phillip Ross 		Details
System Overview (306.65 KB, image/jpeg)
2012-09-01 14:06 UTC, Phillip Ross 		Details
System Windows (261.89 KB, image/jpeg)
2012-09-01 14:07 UTC, Phillip Ross 		Details
System Memory-1 (359.33 KB, image/jpeg)
2012-09-01 14:07 UTC, Phillip Ross 		Details
System Memory-2 (383.84 KB, image/jpeg)
2012-09-01 14:08 UTC, Phillip Ross 		Details
System Memory-4 (367.36 KB, image/jpeg)
2012-09-01 14:08 UTC, Phillip Ross 		Details
System Memory-5 (356.50 KB, image/jpeg)
2012-09-01 14:11 UTC, Phillip Ross 		Details
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Description Phillip Ross 2012-09-01 14:05:42 UTC 
Created attachment 66440 [details]
Task Manager

Open Windows Explorer (all other programs are closed). Double click on any file that should open with LibreOffice. Result: multiple instances of soffice.exe or scalc.exe or whatever module is called.

But when the file is loaded through LibreOffice (File/Open), it works fine. This happens every time, and has done so since I started using LibreOffice, and does the same on my wife's Windows laptop.

Attached (and following) are screenshots of Task Manager and System Info.
Comment 1 Phillip Ross 2012-09-01 14:06:40 UTC 
Created attachment 66441 [details]
System Overview
Comment 2 Phillip Ross 2012-09-01 14:07:14 UTC 
Created attachment 66442 [details]
System Windows
Comment 3 Phillip Ross 2012-09-01 14:07:43 UTC 
Created attachment 66443 [details]
System Memory-1
Comment 4 Phillip Ross 2012-09-01 14:08:11 UTC 
Created attachment 66444 [details]
System Memory-2
Comment 5 Phillip Ross 2012-09-01 14:08:40 UTC 
Created attachment 66445 [details]
System Memory-4
Comment 6 Phillip Ross 2012-09-01 14:10:02 UTC 
Comment on attachment 66445 [details]
System Memory-4

Should be Memory-3
Comment 7 Phillip Ross 2012-09-01 14:11:35 UTC 
Created attachment 66446 [details]
System Memory-5

Should be Memory-4. This is to correct a simple typo error when uploading file 3.
Comment 8 Phillip Ross 2012-09-27 21:37:07 UTC 
When using LiO 3.6.1.2 (Build ID: e29a214) on my Windows 7 machine I may have discovered a software conflict.

I was trying to open a CSV file by double clicking it. I've been fighting with the bug for a LONG time. It happens whenever I DON'T use the LiO File/Open interface, but double-click on a file from another program (mail, Explorer, etc.). In other words, I cannot open any LiO file just by double clicking it.

What happens? Many instances of Soffice.exe or Scalc.exe (depending on the file) open. Instances continue to open, so I have to reboot to stop them.

Well, this morning I also found many instances of TUAutoReactivatr64.exe, related to an installed program called Tune-Up (www.tune-up.com).

Maybe this will help my problem.
Comment 9 ign_christian 2013-07-24 09:20:42 UTC 
Hi Phillip, is that still happen with LO 4.0.4.2 or 3.6.7.2? 

If that still happen, could you explain exact steps to always reproduce the problem? Quickstart enabled?
Comment 10 Phillip Ross 2013-07-24 14:32:40 UTC 
(In reply to comment #9)
> Hi Phillip, is that still happen with LO 4.0.4.2 or 3.6.7.2? 
> 
> If that still happen, could you explain exact steps to always reproduce the
> problem? Quickstart enabled?

It does NOT happen with LiO 4. I'm not sure about version 3.
Comment 11 ign_christian 2013-07-24 14:51:28 UTC 
So we can close this bug. Please REOPENED this bug if that problem reappear.