Bug 56885 - [uxa 945] Screen scrambles after sometime
Summary: [uxa 945] Screen scrambles after sometime
Status: RESOLVED FIXED
Alias: None
Product: xorg
Classification: Unclassified
Component: Driver/intel (show other bugs)
Version: unspecified
Hardware: x86-64 (AMD64) Linux (All)
: medium major
Assignee: Chris Wilson
QA Contact: Intel GFX Bugs mailing list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-11-08 18:07 UTC by prasannatsmkumar
Modified: 2012-11-23 18:23 UTC (History)
0 users

See Also:
i915 platform:
i915 features:


Attachments
Screen shot showing the scrambled screen - nautilus with Home folder opened. (129.12 KB, image/png)
2012-11-08 18:07 UTC, prasannatsmkumar
no flags Details
Xorg.0.log file (47.25 KB, text/plain)
2012-11-08 18:09 UTC, prasannatsmkumar
no flags Details
dmesg output (47.59 KB, text/plain)
2012-11-08 18:10 UTC, prasannatsmkumar
no flags Details
glxinfo output (11.37 KB, text/plain)
2012-11-08 18:18 UTC, prasannatsmkumar
no flags Details
Xorg.0.log file with xf86-video-intel version 2.17.0 (47.19 KB, text/plain)
2012-11-19 18:44 UTC, prasannatsmkumar
no flags Details

Description prasannatsmkumar 2012-11-08 18:07:56 UTC
Created attachment 69762 [details]
Screen shot showing the scrambled screen - nautilus with Home folder opened.

After using desktop for sometime (Ubuntu) the screen scrambles. Happens with Unity, Unity 2D, Gnome 3, Gnome classic (gnome 2), cinnamon desktops. Logout and login solves it - It does not seem to appear again till I reboot the system. As it happens with all desktops it is not related to compiz/3D i guess.

The desktop wallpaper scrambles and text in all the applications (Unity sidebar, nautilus, gedit, qtcretor, vlc, totem etc) scrambles except firefox, gnome-terminal. I don't know how / what are making them better. Only text scrambles in these applications able to play video well in vlc and totem.

It happens after every reboot.

Attached screen shot showing how things looks.
Comment 1 prasannatsmkumar 2012-11-08 18:09:12 UTC
Created attachment 69763 [details]
Xorg.0.log file
Comment 2 prasannatsmkumar 2012-11-08 18:10:36 UTC
Created attachment 69764 [details]
dmesg output
Comment 3 prasannatsmkumar 2012-11-08 18:12:22 UTC
libdrm version - 2.4.35 (obtained from pkg-config).

uname -a output
Linux <myname>-desktop 3.2.0-7-generic #13-Ubuntu SMP Sat Dec 24 18:06:57 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux.
Comment 4 prasannatsmkumar 2012-11-08 18:18:25 UTC
I am running mint (based on Ubuntu - not sure of the version number). I am using an Intel 82945GCCR graphics chipset. Using a VGA monitor from Samsung at 1280 x 1024 resolution.

I will try to provide as much information as possible if needed but I am going in vacation till 19th (Please adjust if I could not update the bugzilla till then).

No big steps to reproduce this bug - just use the system for some time (may be 15 to 20 minutes) of normal working (browse, write email, hear music etc). Then the bug comes back. If I use firefox the bug appears soon (I have been using from firefox 13 to firefox 16, all have the same effect).

Note: There is no problem while I use Windows 7 Ultimate (with Aero enabled) even for very long time (more than a couple of hours). So I guess the hardware is not faulty.
Comment 5 prasannatsmkumar 2012-11-08 18:18:45 UTC
Created attachment 69766 [details]
glxinfo output
Comment 6 prasannatsmkumar 2012-11-08 18:21:46 UTC
"lsb_release -a" output:

No LSB modules are available.
Distributor ID:	LinuxMint
Description:	Linux Mint 12 Lisa
Release:	12
Codename:	lisa

I guess this will provide information on the OS version. I am using a old chip and I am fine with the performance and the feature set so please don't ask me to buy a new gpu.

Thanks a lot for your help.
Comment 7 Chris Wilson 2012-11-08 18:34:14 UTC
Your drivers are over a year old, so the first pertinent question is whether you can still reproduce using the latest stable versions?
Comment 8 prasannatsmkumar 2012-11-09 06:34:19 UTC
(In reply to comment #7)
> Your drivers are over a year old, so the first pertinent question is whether
> you can still reproduce using the latest stable versions?

I have to check that. I already (may be some months back) tried to update X (compile from source) but found it has unmet dependencies (it needs updating a lot of other software) so I did not proceed further.

I will try to install the latest intel driver from source and get back. I can do that only after 19th as I will not be accessing my computer till then. I will get back with more details.

Thanks for the fast response.
Comment 9 prasannatsmkumar 2012-11-19 18:22:56 UTC
Updated the driver and the problem does not seem to appear (I have tested for about 2 hours and I could not see the issue).
Comment 10 prasannatsmkumar 2012-11-19 18:23:51 UTC
Marking this bug as RESOLVED INVALID.
Comment 11 prasannatsmkumar 2012-11-19 18:43:02 UTC
Actually my update was to version 2.17.0 as I was not able to meet the dependencies of 2.20.0 driver. Things were going fine for some time, all the windows are show correctly without any scrambling but when I press Alt + Tab I could see the scrambling. I am using Unity interface. I am not able to take screen shot while holding Alt + Tab but the screen scramble looks similar.

Changing the status of the bug to reopened. I will be glad to provide as much as details that is needed further.
Comment 12 prasannatsmkumar 2012-11-19 18:44:45 UTC
Created attachment 70272 [details]
Xorg.0.log file with xf86-video-intel version 2.17.0

Xorg.0.log file after upgrading the xf86-video-intel driver to version 2.17.0. Please feel free to ask for more details.
Comment 13 prasannatsmkumar 2012-11-20 16:47:03 UTC
(In reply to comment #12)
> Created attachment 70272 [details]
> Xorg.0.log file with xf86-video-intel version 2.17.0
> 
> Xorg.0.log file after upgrading the xf86-video-intel driver to version
> 2.17.0. Please feel free to ask for more details.

With this new driver also I get screen scrambling. Screen scrambling happens soon if I use firefox with a lots of tab opened. This time other windows that I open are not scrambled but Alt + Tab and desktop wallpaper are scrambled. Top half of the desktop wallpaper is scrambled while the bottom half looks as usual.
Comment 14 Chris Wilson 2012-11-20 16:58:09 UTC
I suspect you have a swizzling bug. Are you able to test a recent kernel? In particular,

commit c9c4b6f6c28354f1df9bd288dc33ba7ae0e66aaa
Author: Daniel Vetter <daniel.vetter@ffwll.ch>
Date:   Wed Dec 14 13:57:15 2011 +0100

    drm/i915: fix swizzle detection for gen3

in v3.4 onwards.
Comment 15 prasannatsmkumar 2012-11-20 18:16:22 UTC
(In reply to comment #14)
> I suspect you have a swizzling bug. Are you able to test a recent kernel? In
> particular,
> 
> commit c9c4b6f6c28354f1df9bd288dc33ba7ae0e66aaa
> Author: Daniel Vetter <daniel.vetter@ffwll.ch>
> Date:   Wed Dec 14 13:57:15 2011 +0100
> 
>     drm/i915: fix swizzle detection for gen3
> 
> in v3.4 onwards.

I have installed 3.5.0-17-generic kernel from Ubuntu repository (Ubuntu 12.10 uses this kernel). I will wait for some time (may be 2+ hours or so) and see if the problem got solved.
Comment 16 prasannatsmkumar 2012-11-21 18:26:01 UTC
Used the system for 3:45 minutes. I did not get any issues so far. I guess upgrading to Linux 3.5 solved the issue. Just for ensuring things are good I will wait till tomorrow and close this bug if not reproduced. Thanks for the time and help :).
Comment 17 prasannatsmkumar 2012-11-23 18:23:58 UTC
Things are great now :). The issue is not reproduced, I am closing the bug :).


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