Bug 59958 - Not existing Arial Narrow Arrow character shown as rectangle instead of being replaced
Summary: Not existing Arial Narrow Arrow character shown as rectangle instead of being...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
4.0.0.2 rc
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-01-28 06:17 UTC by Rainer Bielefeld Retired
Modified: 2015-06-15 18:58 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Test Kit (88.77 KB, application/x-zip-compressed)
2013-01-28 06:17 UTC, Rainer Bielefeld Retired
Details
pdf 4002 ok (43.14 KB, application/pdf)
2013-02-03 09:56 UTC, headsup
Details
sample pdf export from LO 4.0.0.3 (43.14 KB, application/pdf)
2013-02-03 10:22 UTC, headsup
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Rainer Bielefeld Retired 2013-01-28 06:17:59 UTC
Created attachment 73757 [details]
Test Kit

Steps how to reproduce with "LibO  4.0.0.2 rc   -  GERMAN UI / German Locale  [Build ID: 5991f37846fc3763493029c4958b57282c2597e)]"  {tinderbox: @6, pull time 2013-01-24  07:20(?)} on German WIN7 Home Premium (64bit) with User Profile automatically created form renamed /3 User profile used by 3.6.5.2:

1. Open sample.odt from attached test kit
2. Export to PDF (90%, 600 DPI, JPG) as sample.pdf
3. Open PDF in AR-X
    Expected: everything looks as in .odt
    Actual: -> Arrow Right in first line (Arial Narrow) shown as rectangle

Reason might be that this symbol character does not exist in Arial Narrow. I think I created that strings line with an other font and then changed to AN. But that never was a problem until 3.6.5.2, I always saw a arrow in PDF exports (see sample3652.pdf in test kit)

Strange: Opening sample4002.pdf with DRAW shows the arrow, but string line looks crippled, arrow at the same place as the "E"

Until now I did not check where that problem started.
Comment 1 Rainer Bielefeld Retired 2013-01-28 06:19:20 UTC
No problem with Printing on OKI14ex
Comment 2 headsup 2013-02-03 09:56:44 UTC
Created attachment 74124 [details]
pdf 4002 ok

Tested on 4.0.0.2 English-UK UI, Win 8 Pro 32bit, x86. Exported to PDF as per your specs and read in Microsoft PDF Reader. Was not able to replicate issue.

Will test on 4.0.0.3 also.
Comment 3 headsup 2013-02-03 10:22:56 UTC
Created attachment 74126 [details]
sample pdf export from LO 4.0.0.3

Here is the export from Libreoffice Version 4.0.0.3 (Build ID: 7545bee9c2a0782548772a21bc84a9dcc583b89). Again on Win 8 Pro 32 bit. As you can see it looks OK.

By the way in two different PDF readers I tested with I can see the problems in your test pdf's that you are referring to (So it's not a PDF reader issue).

My pdf export options in the general tab are Range - All, jpeg compression - quality 90%, Reduce Image resolution 600dpi, create pdf form, submit format fdf, export bookmarks. 

I tried playing around with those settings but couldn't reproduce the issue.

The other key differences in testing environment that I can see are 

1) x32 vs x64
2) English vs. German Locale

I'll see if someone else can test on x64.
Comment 4 Joel Madero 2013-04-16 17:32:15 UTC
Rainer - has this one been solved with recent releases? Can we close as WFM?
Comment 5 Rainer Bielefeld Retired 2013-04-16 17:45:37 UTC
(In reply to comment #4)
Version 4.1.0.0.alpha0+ (Build ID: 049ce78144650d92eb6bd73292868f73d37c901)
TinderBox: Win-x86@6, Branch:master, Time: 2013-03-29_23:59:42 still shows the problem.
Comment 6 Joel Madero 2013-04-16 18:07:47 UTC
Since it's you we're going to just mark this as NEW, feel free to prioritize it however you think is best :)
Comment 7 QA Administrators 2015-04-19 03:20:59 UTC
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

   *Test to see if the bug is still present on a currently supported version of LibreOffice (4.4.1 or later)
   https://www.libreoffice.org/download/

   *If the bug is present, please leave a comment that includes the version of LibreOffice and your operating system, and any changes you see in the bug behavior
 
   *If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a short comment that includes your version of LibreOffice and Operating System

Please DO NOT

   *Update the version field
   *Reply via email (please reply directly on the bug tracker)
   *Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 

1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3)

http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug 
3. Leave a comment with your results. 
4a. If the bug was present with 3.3 - set version to "inherited from OOo"; 
4b. If the bug was not present in 3.3 - add "regression" to keyword


Feel free to come ask questions or to say hello in our QA chat: http://webchat.freenode.net/?channels=libreoffice-qa

Thank you for your help!

-- The LibreOffice QA Team This NEW Message was generated on: 2015-04-18
Comment 8 Buovjaga 2015-06-15 18:58:38 UTC
No repro.

Win 7 Pro 64-bit Version: 5.1.0.0.alpha1+
Build ID: 01a189abcd9a4ca472a74b3b2c000c9338fc2c91
TinderBox: Win-x86@39, Branch:master, Time: 2015-06-14_07:46:28
Locale: fi-FI (fi_FI)